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Experience

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Director Of Operations
      • Jan 2015 - Present

      Incorporate additional programs including a 10 day detox and Vivitrol Buy and Bill program. Manage a staff of four clinical independent contractor, 2-4 nursing staff, 3-5 support staff members and one marketing representative. Implement new protocols and procedures. Strengthen relationships with community referrals and relationships. Field patient complaints. Prepare financial reports and as well as audits related to the health of the company and employee performance. Accomplishments include implementing current protocols that have increased Vivitrol usage to an average lifetime per patient at 16 injections. Increased engagement in treatment and retention has led to increased positive outcomes. Expansion of alumni services have also continued this engagement. Additional accomplishments include an intimate involvement in the development of the BRIDGE device protocol and retrospective data collection utilized to receive FDA indication for opiate withdrawal. This device is the first FDA indicated device in the space of addiction medicine.During the COVID-19 pandemic, stay current on current knowledge, local and state guidelines to ensure safety of patient's and staff. It has also been my responsibility to develop and implement new protocols base on these guidelines.

    • Program Director
      • Nov 2011 - Jan 2015

      I was responsible for conducted new patient assessments, follow up case managements, interventions, discharge planning. These assessments were designed to assess the patient's substance abuse conditions as well as any underlying risk for pyschiatric, psychological, medical, genetic or sleep conditions. Based on this assessment, the assessment was staffed with our Medical Director and a recommendation for treatment was provided. Performed group and family counseling.Maintained financial record, strategic planning and completing budget data. Also responsible for auditing of financial records. I have worked very closely with insurance companies regarding pre-authorization, auditing, and with reporting to the division of insurance when appropriate.I was responsible for launching the Vivitrol Clinic program.

    • United States
    • Biotechnology Research
    • 1 - 100 Employee
    • Director of Clinical Program Development and Implementation
      • Jun 2020 - Sep 2021

      Provide clinical support and education to the field of neurostimulation. Work directly with treatment providers to offer clinical support services in the area of opiate withdrawal management as they implement FDA cleared neurostimulation devices into their practices. Offer trouble shooting support to these providers during placement of the device and determining candidate appropriateness. Develop and implementing training protocols for internal employees as well as providers looking to adopt this innovative technology into their substance abuse program, both in person and virtually. I developed a certification protocol to be implemented to strengthen this training.

    • Ireland
    • Biotechnology Research
    • 700 & Above Employee
    • Promotional Educator
      • Apr 2013 - Apr 2014

      Responsibilities include maintaining up to date, accurate information regarding Vivitrol. I am utilized to provide education or provide other professionals with knowledge regarding the use and strategies for use of Vivitrol. Responsibilities include maintaining up to date, accurate information regarding Vivitrol. I am utilized to provide education or provide other professionals with knowledge regarding the use and strategies for use of Vivitrol.

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Information Referral counselor
      • May 2009 - Oct 2011

      Provide detailed triage skills for those with mental illness via telephone for those who may have acute mental illness. Keep detailed records for reports on each potential patient to be passed onto other clinical personnel. Manage resources that covered outpatient intake office, emergency room, medical floor and ICUs for those struggling with acute mental illness concerns. Provided assessment and determine medical necessity for those in need of acute psychiatric services transferring from outside hospitals. Work to communicate directly to utilization reviewers this criteria and the need for coverage for these individuals. It was my responsibility to advocate for patients, especially when their mental illness made this task impossible.

Education

  • Lindenwood University
    Masters healthcare administration, Healthcare administration
    2014 - 2015
  • Westminster College (MO)
    Bachelor of Arts (B.A.), Psychology
    2005 - 2009

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