Operations General Manager

• Aug 2016 - Present

Sales and Social Media Manager

• Oct 2011 - Sep 2017

Smith's Jewelers - Indianapolis, IN-Closed over $250K/year in sales.-Analyzed and determined repair work needed on jewelry-Reviewed repairs completed by jeweler before customer pickup-Created brand awareness by having a strong presence on social media.-Managed website, monthly email blast, and blog.-Appraised diamond jewelry.-Entered inventory into the Edge P.O.S. system-Decision maker for all website design and content written.-Created designs for custom jewelry.

Subcontractor Sales- Client Relations Manager

• Nov 2015 - Aug 2016

-Manage 44 accounts in 11 different states-Responsible for closing over $500k in sales and increasing customer base by 20%.-Cultivate relationships with key retail partners to increase sales and market share.-Instruct training seminars to educate staff on product, marketing options, and selling strategies.-Plan and coordinate numerous staff training seminars that result in an increase in sales in numerous accounts.-Active weekly prospecting.-Maintaining a $250k inventory of product.

Keyholder/ Sales Associate

• Oct 2009 - Mar 2013

-Open/Closed the store-Maintained Inventory-Organized the floor and back storage area-Trained new employees-Assigned Sales Associates to duties.-Required to complete reports and paperwork on a timed schedule.-Resolved customer service issues in a professional manner.-Supervised sales staff and cashiers.-Assisted management team in executing promotions and sales events-Required to meet 98% of monthly sales goal.- Authorized merchandise returns.-Managed inbound and outbound shipments

Executive Account Manager

• Apr 2011 - Aug 2011

•Networked with other offices•Ran campaign meetings•Interviewed, trained, and developed a team•Participated in marketing strategy•Negotiated with clients•Set up conference calls•Ranked in the top 15 for sales out of four offices on the same campaign •Networked with other offices•Ran campaign meetings•Interviewed, trained, and developed a team•Participated in marketing strategy•Negotiated with clients•Set up conference calls•Ranked in the top 15 for sales out of four offices on the same campaign

Dental Assistant/ Secretary

• May 2006 - Dec 2009

Prepared examination rooms and instruments needed for doctor's procedures.* Assisted Dentist in procedures.* Performed computer task and confirmed appointments at the front desk. Prepared examination rooms and instruments needed for doctor's procedures.* Assisted Dentist in procedures.* Performed computer task and confirmed appointments at the front desk.