Experience

flatfair

• United Kingdom
• Software Development
• 1 - 100 Employee

• Business Development Manager - North

  • Jan 2023 - Present



Homesearch

• United Kingdom
• Information Services
• 1 - 100 Employee

• Business Development Team Leader

  • Dec 2021 - Dec 2022

  At homesearch I was responsible for half of the sales departments BDEs and BDMs. With Homesearch being a relative startup, it did not have many processes in place help produce consistent and predictable performance. To help the sales team develop I created the sales team 121 and forecasting process, morning meeting schedule, commission trackers, prospecting and follow up process and how a new customer is transitioned to customer success. This has resulted in both improved reporting of reliable figures and month on month performance improvement from team members. Show less



Zoopla (part of Houseful)

• United Kingdom
• Software Development
• 400 - 500 Employee

• Key Account Manager

  • Mar 2020 - Dec 2021

  Operating in Cheshire, Staffordshire, Shropshire and North Wales. Responsible for account management of 150-200 accounts and growth of 3+ branch accounts. Reintroduced key and influential agents to the site within territory, delivered results and built meaningful relationships. Operating in Cheshire, Staffordshire, Shropshire and North Wales. Responsible for account management of 150-200 accounts and growth of 3+ branch accounts. Reintroduced key and influential agents to the site within territory, delivered results and built meaningful relationships.



Manchester Evening News

• United Kingdom
• Newspaper Publishing
• 1 - 100 Employee

• Key Account Director - Digital Marketing Services

  • Mar 2016 - Feb 2020

  Working as the account director on the Lancashire territory, I was responsible for identifying prospects, maintaining active accounts, and building and executing on Marketing plans for SME's in Lancashire. Key achievements include consistently hitting and exceeding targets, resulting in 4 promotions. Spearheading the launch of Lancs.Live’s local commercial offering, delivering training on said offering, platform and mission. Due to being technology savvy I was consistently at the forefront of new products and services, and would support the team, and all new starters, with best practise advice, support and implementation. I handled the the complete sales cycle, with an approximate 60%/40% new business to account management ratio. Identifying quality prospects, presenting complex solutions in engaging ways and delivering top tier reporting was essential to my success. For account management Lancashire had a growing account base of 100+ seasonal accounts, of which 25+ were active spenders at any one time. I transformed an underperforming area, that had a lack of trust from local businesses, to a consistent performer. Regular reporting, natural rapport building and being results focused was key to ensuring renewals. Show less



Lyreco UK and Ireland

• United Kingdom
• Retail Office Equipment
• 700 & Above Employee

• Account Manager

  • Jun 2015 - Mar 2016

  Covering the Oldham area I was responsible for growing the area's revenue through retaining existing business, identifying opportunities in new areas of the catalogue and bringing in new business. Utilising their industry leading proposition - a one stop shop for business needs, gave me complete confidence in providing solutions for workplace supplies. Covering the Oldham area I was responsible for growing the area's revenue through retaining existing business, identifying opportunities in new areas of the catalogue and bringing in new business. Utilising their industry leading proposition - a one stop shop for business needs, gave me complete confidence in providing solutions for workplace supplies.



Three UK

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sales Associate

  • Sep 2012 - Jun 2015

  Responsibilities included; hitting and exceeding targets, creating plans to increase store productivity, opening and closing the store, occasional running of the store, improving customer feedback scores, coaching & observing colleagues, monitoring and improving loss prevention in store. Responsibilities included; hitting and exceeding targets, creating plans to increase store productivity, opening and closing the store, occasional running of the store, improving customer feedback scores, coaching & observing colleagues, monitoring and improving loss prevention in store.