Experience

Prime Industrial Access

• Australia
• Construction
• 1 - 100 Employee

• Administration Manager

  • Oct 2017 - Present

  • Established administrative and workflow procedures for our start-up company including accounts and payroll, new employee inductions and maintaining plant and equipment logs.• Selected, set up and rolled out a new operating system to streamline company processes.• Maintained the database by creating and inputting new clients, sites, work orders, purchase orders, job orders and invoices while maintaining job status information.• Managed technician schedules and ongoing job status to optimise customer satisfaction.• Drafted administrative documentation such as the capability statement and Covid-19 plan.• Managed aspects of recruitment such as employee inductions, staff uniforms and contracts.• Prepared and organised clear and up to date correspondence, presentations and reports.• Coordinated the Managing Partner’s diary and phone to ensure efficient communication and service.• Organised travel for the Executive Team including flights, accommodation and itineraries.• Managed corporate events, ensuring each one is achieved within budget and deadlines.• Purchased company vehicles and ensured business insurances were all up to date.• Assisted in the creation of the company website and digital content



Steel Builders Pty Ltd

• Australia
• Construction
• 1 - 100 Employee

• Production Admin

  • Jul 2021 - Nov 2021



Stoddart Group

• Australia
• Construction
• 100 - 200 Employee

• Operations Coordinator,

  • Nov 2015 - Oct 2017

  • Scheduled bookings and service calls while ensuring professional customer engagement.• Ensured compliance certificate requests were completed and accurate job files were maintained.• Recorded and maintained production activity details in the operating system.• Confirmed deliveries with builders and provided feedback on job status when required.• Liaise and build strong relationships with builder, subcontractors and suppliers.• Batched incoming invoices with delivery dockets and purchase orders, and processed pay claims.• Administration tasks such as filing, facing, data entry, copying and ordering materials.• Improved and optimised workflow results through the development of new policies.• Interpreted two-dimensional drawings as three-dimensional objects.



Safeworx Group

• NSW Operations Coordinator

  • Mar 2012 - Nov 2015

  • Provided administrative support to contractors, managers and supervisors to support NSW operation.• Assisted clients with their enquiries and complaints, reaching mutually beneficial outcomes for each.• Coordinated and scheduled work for contractors and staff each day.• Compiled client and contractor reviews to identify areas that required improvement.• Entered data for purchase orders and both typed and distributed work memos.• Monitored inventory and office stock to ensure supplies were ordered as required.



Stramit Building Products

• Australia
• Construction
• 1 - 100 Employee

• Project Coordinator | Customer Service

  • Mar 2009 - Mar 2012

  • Worked as part of a team to support the Operations Manager in providing service to clients.• Coordinated purchase orders, invoices and data entry.• Liaised effectively with internal logistics to organise complex delivery requirements.• Led continuous improvement meetings, utilising in-depth presentations to promote change.• Provided high level customer service and reception relief to support sales representatives • Worked as part of a team to support the Operations Manager in providing service to clients.• Coordinated purchase orders, invoices and data entry.• Liaised effectively with internal logistics to organise complex delivery requirements.• Led continuous improvement meetings, utilising in-depth presentations to promote change.• Provided high level customer service and reception relief to support sales representatives