Experience

D'Amore-McKim School of Business at Northeastern University

• United States
• Higher Education

• Academic Advisor

  • Nov 2021 - Present

  -Provide student-centered guidance to undergraduate Business majors in the D’Amore McKim School of Business regarding college and university policies, course selection, preregistration, registration, and co-op scheduling. -Provide academic coaching to enhance student engagement, academic progression and retention. -Serve as a liaison between university administrators, students, parents, faculty, staff and others regarding students’ academic success. -Provide student-centered guidance to undergraduate Business majors in the D’Amore McKim School of Business regarding college and university policies, course selection, preregistration, registration, and co-op scheduling. -Provide academic coaching to enhance student engagement, academic progression and retention. -Serve as a liaison between university administrators, students, parents, faculty, staff and others regarding students’ academic success.



Wentworth Institute of Technology

• United States
• Higher Education
• 700 & Above Employee

• Assistant Director - Loan Manager

  • May 2021 - Nov 2021

  -Manage all private educational loans including certification with lender, awarding, disbursement, and reconciliation. Execute all Direct Loan changes.-Document all institutional policies and procedures with regards to loan processing. Work with Financial Aid system staff and outside agencies to ensure changes and updates are reflected in system within regulations.-Work closely with the Billing and Finance Offices to insure cash receipts are credited to the student accounts and reconciled appropriately. Act as a liaison between student loan recipients and private lenders to troubleshoot issues and concerns. -Collaborate with ECMC for default management. -Develop and execute debt counseling sessions.-Review withdrawals to complete the R2T4 process and end of term R2T4 process in Banner. Run Exit Counseling process and notify students. Show less

• Assistant Director Of Financial Aid

  • Mar 2020 - May 2021

  -Coordinate endowed scholarship application process and awarding by working with Institutional Advancement to make sure scholarships and gift amounts are correct, reviewing endowed scholarship applications, awarding qualified recipients, notifying students of the outcome, and completing the archiving process.-Review withdrawals to complete the R2T4 process and end of term R2T4 process in Banner. Run Exit Counseling process and notify students.-Advise and counsel full and part-time undergraduate and graduate students/families on the availability of financial aid, the delivery process for receiving it, and the reconciliation processes required to insure that financial aid funds are transferred to the students’ account. -Review student applications, perform verification procedures, review/evaluate appeals, and intercede for students with participating departments (school administrators, student accounts, registrar, and co-op). Show less



Northeastern University

• United States
• Higher Education
• 700 & Above Employee

• Financial Aid Counselor

  • Apr 2018 - Mar 2020

  -Advise and counsel full and part-time undergraduate and graduate students/families on the availability of financial aid, the delivery process for receiving it, and the reconciliation processes required to insure that financial aid funds are transferred to the students’ account. -Review student applications, perform verification procedures, review/evaluate appeals, and intercede for students with participating departments (school administrators, student accounts, registrar, and co-op). Show less



Lasell College

• United States
• Events Services

• Area Coordinator

  • Oct 2016 - Apr 2018

  -Oversee Arnow Campus Center, Bragdon, North, and Holt Halls while building a community atmosphere through meaningful interactions with residential students. -Train and supervise an undergraduate Resident Assistant staff of ten. -Plan and implement educational programming while assuming the lead responsibility for the programming functional area in Residential Life including the role of Petty Cash Manager. -Responsible for weekend and week-night on-call duties. -Serve as an Administrative Hearing Officer in the College’s Conduct System. Show less



Bay State College

• United States
• Higher Education
• 1 - 100 Employee

• Enrollment Support Representative

  • Dec 2015 - Oct 2016

  -Meet and greet prospective students and families, answer the main switchboard and direct calls to the appropriate person, and maintain the general appearance of the office. -Process daily mail, maintain and track inventory on office supplies, maintain confidentiality of student records, and assist in preparing for Admissions events. -Accurately input and distribute all inquiries to Bay State College into CampusVue, assign leads daily through the switchboard and IM system, and accurately track documents and enter into CampusVue. Show less