Experience

Mercedes-Benz of McKinney

• United States
• 1 - 100 Employee

• Warranty Administrator

  • Aug 2022 - Present

  Process & close service invoices. Enforce compliance. Responsible for warranty claims: AP/AR (JVs, discrepancies, payroll adjustments, client reimbursements), submit & appeal denied claims. File service paperwork. Process & close service invoices. Enforce compliance. Responsible for warranty claims: AP/AR (JVs, discrepancies, payroll adjustments, client reimbursements), submit & appeal denied claims. File service paperwork.



ACIS - Air Conditioning Innovative Solutions, Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• PM Contract Biller

  • May 2021 - Aug 2022

  Manage contract accounts for preventative maintenance. Track billings due, process invoices, apply account holds. Set billing schedules, taxes, etc. Track critical customers. Run profitability & revenue reports for renewal. Terminate, Renew, & Add new contracts. Monitor 3rd party vendor charges. Answer billing questions/concerns. Manage contract accounts for preventative maintenance. Track billings due, process invoices, apply account holds. Set billing schedules, taxes, etc. Track critical customers. Run profitability & revenue reports for renewal. Terminate, Renew, & Add new contracts. Monitor 3rd party vendor charges. Answer billing questions/concerns.



Park Place Dealerships

• United States
• Automotive
• 500 - 600 Employee

• Warranty Administrator

  • Nov 2014 - May 2021

  Process all Park Place Mercedes Benz stores’ service invoices. Maintain responsibility for warranty claims: process AP/AR for the warranty department (JVs, discrepancies, payroll adjustments, etc), submit & appeal claims, & ensure dealerships follow the policies set by performing internal audits & training new employees. Process all Park Place Mercedes Benz stores’ service invoices. Maintain responsibility for warranty claims: process AP/AR for the warranty department (JVs, discrepancies, payroll adjustments, etc), submit & appeal claims, & ensure dealerships follow the policies set by performing internal audits & training new employees.



Toyota of Richardson

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Bookkeeper

  • Oct 2012 - Nov 2014

  Manage all invoices from open - close, including filing. Enforce policies. Process all payments for multiple departments. Dealt with clients and third party warranty/insurance companies (claim submission & A/R). Client conflict resolution, scheduling, appointments, etc regularly. Manage all invoices from open - close, including filing. Enforce policies. Process all payments for multiple departments. Dealt with clients and third party warranty/insurance companies (claim submission & A/R). Client conflict resolution, scheduling, appointments, etc regularly.