Veterinary Receptionist

• Nov 2021 - Present

Administrative Assistant/Media Coordinator

• Jul 2021 - Nov 2021

● Arranging meetings, appointments, and executive travel ● Answering phone calls and taking messages ● Creating and planning content for Bloom Ads' social media pages months in advance ● Managing reputation for some clients such as answering messages on social media, all comments on posts, and responding to reviews on Google, Facebook, and Yelp. ● Auditing local listings for a client ● Arranging meetings, appointments, and executive travel ● Answering phone calls and taking messages ● Creating and planning content for Bloom Ads' social media pages months in advance ● Managing reputation for some clients such as answering messages on social media, all comments on posts, and responding to reviews on Google, Facebook, and Yelp. ● Auditing local listings for a client

Social Media and Customer Service Specialist

• Mar 2020 - May 2021

● Building strong relationships with customers and achieving a 99% retention rate ● Providing web-based training for new and existing customers ● Solving customer requests and inquiries via phone, email, and video conference ● QA Testing of the platform to search for any “bugs”/coding issues and usability testing ● Navigated through complex database tables ● Building strong relationships with customers and achieving a 99% retention rate ● Providing web-based training for new and existing customers ● Solving customer requests and inquiries via phone, email, and video conference ● QA Testing of the platform to search for any “bugs”/coding issues and usability testing ● Navigated through complex database tables

Digital Marketing Intern

• May 2019 - Mar 2020

● Assisted in the build, QA, and maintenance of 700+ veterinary websites using Contentful headless CMS ● Wrote and edited search engine optimized veterinary service copy ● Designed websites to match the hospital’s branding (color choice, photography style) ● Engaged in constant communication with hospital managers through build process to ensure quality and client satisfaction ● Assisted in the build, QA, and maintenance of 700+ veterinary websites using Contentful headless CMS ● Wrote and edited search engine optimized veterinary service copy ● Designed websites to match the hospital’s branding (color choice, photography style) ● Engaged in constant communication with hospital managers through build process to ensure quality and client satisfaction

Digital Marketing Specialist

• Feb 2019 - Mar 2020

● Creating social media content such as daily posts and paid ads on Facebook and Instagram ● Planning content calendars months in advance ● Blog writing, SEO optimization, research ● Developed email lists and inbound strategies to increase reach and the number of potential clients ● Proficient in marketing tools such as Wordpress, MailChimp, Canva, and Trello ● Creating social media content such as daily posts and paid ads on Facebook and Instagram ● Planning content calendars months in advance ● Blog writing, SEO optimization, research ● Developed email lists and inbound strategies to increase reach and the number of potential clients ● Proficient in marketing tools such as Wordpress, MailChimp, Canva, and Trello

3rd Key Holder/Manager

• Dec 2018 - May 2019

● Promoted brand and products as fashion-forward and trendy to our target customer group ● Open and close the store location, set sales goals for the store daily, put up weekly marketing ● Promoted brand and products as fashion-forward and trendy to our target customer group ● Open and close the store location, set sales goals for the store daily, put up weekly marketing

Student Caller

• Nov 2015 - Feb 2017

Raised money for the California Lutheran University Annual Fund, which provides support for scholarships and financial services. I was able to raise up to $1,000 in a single night. Raised money for the California Lutheran University Annual Fund, which provides support for scholarships and financial services. I was able to raise up to $1,000 in a single night.