Experience

Strayer University

• United States
• Higher Education
• 700 & Above Employee

• Academic Advisor

  • Feb 2019 - Present

  Primary responsibilities include: guiding assigned group of students to achieve academic success, helping motivate, advise, assist with course selection, and assist with the enrollment process to help all students meet their educational goals. Additionally, establish Student Financial Services compliance with all policies and procedures of Strayer University. Assist with managing collections, bad debt, and finalization of student registrations to meet strict deadlines.

• Admissions Recruiter

  • Apr 2016 - Feb 2019

  Successfully multi-task working with multiple students at different phases in the recruitment and enrollment process. Effectively interact with prospective students each day via phone, email, text and face-to-face to determine their educational background and future goals and objectives. Partner with other departments as necessary to finalize enrollment process, including Student Academic Services, Student Financial Services and the University Registrar’s Office.



U.S. Department of Health and Human Services (HHS)

• United States
• Government Administration
• 700 & Above Employee

• Income Maintenance Caseworker

  • Nov 2013 - Present

  Paraprofessional work involving the determination or redetermination of the eligibility of applicants or recipients requesting financial, medical, food assistance, or shelter through the Department of Social Services. Work is circumscribed by a variety of federal, state and county court decisions, laws, policies, regulations and procedures. Paraprofessional work involving the determination or redetermination of the eligibility of applicants or recipients requesting financial, medical, food assistance, or shelter through the Department of Social Services. Work is circumscribed by a variety of federal, state and county court decisions, laws, policies, regulations and procedures.



Cabarrus County North Carolina

• United States
• Government Administration
• 200 - 300 Employee

• IM Caseworker II

  • Apr 2015 - Apr 2016

  Maintain assigned applications and complete under set time standards to determine client’s eligibility to receive assistance for Food and Nutrition Services and/or Adult Medicaid assistance. Enter verified information into the North Carolina Families Accessing Services through Technology (NCFAST) Program within a timely manner. Respond to telephone calls and inquires from clients regarding benefits by providing information and assistance. Check client’s benefits on NCTRACKS system and document case with detailed information.



Rowan County

• United States
• Government Administration
• 100 - 200 Employee

• IM Caseworker II

  • Feb 2014 - Apr 2015

  Maintain a case load and review all cases at designated review periods to determine clients continuing eligibility to receive assistance for Food and Nutrition Services and/or Family and Children’s Medicaid. Verify income documents through contacting local government representatives, business representatives, employers, and human resources agents. Respond to inquires from clients regarding benefits by providing information and assistance

• IM Caseworker I

  • Nov 2013 - Feb 2014

  Maintain a case load and review all cases at designated review periods to determine clients continuing eligibility to receive assistance for Food and Nutrition Services. Verify income documents through contacting local government representatives, business representatives, employers, and human resources agents. Respond to inquires from clients regarding benefits by providing information and community assistance.