Ashley Eastlack

Manager, Marketplace Assurance & Support at Unison
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Manager, Marketplace Assurance & Support
      • Nov 2019 - Present

      - Oversees two core operations departments, Marketplace Assurance and Marketplace Support, consisting of 10+ team members. - Builds and maintains relationships with both internal and external stakeholders to ensure Marketplace integrity is upheld. - Assists in year round recruitment and employee on-boarding through conducting interviews and creating and providing intensive training to all new hires with resources such as Articulate.- Leads a corporate priority group called “The Unison Entertainment Committee” where the purpose is to boost employee morale through planning and executing in house and offsite company events.

    • Sourcing Team Lead, Civilian
      • Dec 2018 - Nov 2019

      - Oversaw all Civilian and Commercial accounts, as well as, assisted with DoD oversight.- Reported and presented on all team and account specific data regarding metrics and stats on a monthly, quarterly, yearly and as needed basis.- Lead a team of senior and entry level Market Specialists by providing industry and account knowledge, assisting with day to day tasks, and conducting employee performance reviews. - Assisted in recruitment and employee on-boarding through conducting entry level interviews and providing intensive training to all new hires.- Lead a corporate priority group called “The Great Place to Work Committee” where the purpose is to boost employee morale through planning and executing in house and offsite company events.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Senior Market Specialist
      • Jun 2017 - Dec 2018

      - Oversaw the Department of State, Justice, Navy, and Homeland Security accounts by maximizing buy success and overall Marketplace performance.- Lead a team of Market Specialists by providing industry and account knowledge as well as sourcing best practices.- Acted as a liaison between FedBid’s Market Operations and Account Management teams.- Ensured completion of team responsibilities such as performance to metrics and conformity to SOPs and documentation protocols.- Analyzed and reported on account performance.- Maximized the effectiveness of the Market Specialist and Sourcing Team as a whole through continuous work load balancing, assessment and leadership.- Assisted in the development and execution of new employee training.- Actively participated in employee recruitment and mentorship.

    • Senior Quality Assurance Specialist
      • Jan 2017 - Jun 2017

      - Acted as a mentor and junior leader to Quality Assurance Specialist’s and assisted them with day-to-day tasks. Managed the workload balance within the department and ensured that all assigned tasks were successfully completed.- Acted as a liaison with other Market Operation teams to ensure consistent enforcement of quality standards. - Assisted with training for new hires and current QA employees. - Attended college career fairs and business conferences in order to promote the FedBid brand and recruit new talent as well as potential vendors.

    • Quality Assurance Specialist
      • Jun 2015 - Dec 2016

      Investigates vendor submissions on government solicitations to ensure compliance with all requirements and regulations. Mitigates the risk of contract issues and revenue loss by administering corrective action with vendors as necessary. Communicates with internal and external stakeholders to ensure the success of the solicitation process. Builds relationships to promote customer satisfaction and continued use of the FedBid platform. Assisted in the creation of a product enhancement to improve user experience and assist vendors in the submission process. Created a business case for an interface change to allow for better branding capabilities for small businesses.Attended career fairs on behalf of FedBid to promote the company’s internship program and aide in meeting company hiring goals.Mentors new hires by implementing and leading training sessions on specific groups of government solicitations as well as being available for guidance and assistance.

  • Ice Cream Station
    • Strasburg, VA
    • Marketing Intern
      • Aug 2014 - Dec 2014

      Managed all social media accounts for the business. Conducted market research and handled marketing and advertising for the selling of the business. Operated register, served customers, and handled food. Learned the ends and outs of owning and operating your own business. Managed all social media accounts for the business. Conducted market research and handled marketing and advertising for the selling of the business. Operated register, served customers, and handled food. Learned the ends and outs of owning and operating your own business.

    • United States
    • Insurance
    • 700 & Above Employee
    • Human Resources Recruit Coordinator Intern
      • May 2014 - Aug 2014

      Learned the art of cold-calling in order to recruit new agents in Aflac. Observed interviews given by an Aflac Regional Coordinator. Greeted clients and handled resumes for interviews. Placed in charge of booking appointments for interviews. Learned the art of cold-calling in order to recruit new agents in Aflac. Observed interviews given by an Aflac Regional Coordinator. Greeted clients and handled resumes for interviews. Placed in charge of booking appointments for interviews.

    • United States
    • Entertainment Providers
    • 100 - 200 Employee
    • Guest Hostess
      • Jun 2010 - Aug 2014

      Recruited new students to the Barbizon School of Modeling and Acting. Greeted perspective clients. Acted as a receptionist during auditions. Recruited new students to the Barbizon School of Modeling and Acting. Greeted perspective clients. Acted as a receptionist during auditions.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Extern
      • Mar 2014 - Mar 2014

      Explored the industry of e-procurement in an intensive one day job shadow program. Learned how the FedBid reverse auction online marketplace is managed through observing account management, market research, and customer service in the procurement process. Explored the industry of e-procurement in an intensive one day job shadow program. Learned how the FedBid reverse auction online marketplace is managed through observing account management, market research, and customer service in the procurement process.

Education

  • Virginia Tech
    Bachelor of Science (BS), Business Administration and Management, General
    2011 - 2015
  • Barbizon School of Modeling and Acting
    Fashion Modeling
    2009 - 2010

Community

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