Customer Service Manager

• Jan 2022 - Present

Operations & Accounts Assistant

• Jun 2018 - Dec 2021

Sales administration and support Management of CRM - HubSpot Daily operational activity and problem solving Stock management Logistics Accounts Payable and Receivable Credit card reconciliations Bank reconciliations Sales administration and support Management of CRM - HubSpot Daily operational activity and problem solving Stock management Logistics Accounts Payable and Receivable Credit card reconciliations Bank reconciliations

National Sales Coordinator

• Jun 2016 - Jun 2018

Purchasing Officer

• Mar 2015 - Jun 2016

Board & Corporate Services Executive

• Apr 2014 - Mar 2015

In this role, I was responsible for coordinating the administration and delivery of board and corporate services education programs. In this role, I was responsible for coordinating the administration and delivery of board and corporate services education programs.

Senior Psychology Examiner/Coordinator

• Oct 2008 - Apr 2014

Facilitation of psychology staff training and development Assistance with staff recruitment and assessment process Project management Systems and database management – strong attention to detail Coordination of entire examination process; arrange secure testing facilities, staffing allocation and preparation of testing resources Provide technical and administrative support to the team Implementation of local procedural changes whilst complying with Defence and psychology policy Annual and monthly testing planning and coordination Efficient enquiry management Achievements: Development of a training instrument, adopted by all NSW/ACT psychology teams Completed an external audit in November 2013 with 100% compliance Nominated as the super user within the Sydney office in 2013 to assist with the transition from 2003 to 2010 Microsoft software

Student Admissions

• Nov 2007 - Oct 2008

Admission services for multiple Post Graduate management programs Database management - strong attention to detail Accurate and efficient enquiry management Administrative support to academic staff in relation to course material, language tests (TOEFL/IELTS) and admissions Liaised and facilitated academic staff and student contact Maintained the programs e-learning system (Blackboard) Event planning Admission services for multiple Post Graduate management programs Database management - strong attention to detail Accurate and efficient enquiry management Administrative support to academic staff in relation to course material, language tests (TOEFL/IELTS) and admissions Liaised and facilitated academic staff and student contact Maintained the programs e-learning system (Blackboard) Event planning

Administration Assistant

• May 2006 - Oct 2007