Licensed Professional Counselor

• Jun 2022 - Present

Licensed Professional Counselor

• Jun 2020 - Present

Licensed counselor with 9 years of experience and trained in EMDR. My clientele consists of teens, adults, and individuals. I treat clients with depression, anxiety, addiction, trauma, grief, suicidal ideation, self-harm, OCD, and mood disorders. Licensed counselor with 9 years of experience and trained in EMDR. My clientele consists of teens, adults, and individuals. I treat clients with depression, anxiety, addiction, trauma, grief, suicidal ideation, self-harm, OCD, and mood disorders.

Licensed Professional Counselor

• Oct 2020 - Feb 2022

*Conducted individual therapy for individuals, teens, and families. *Developed, implemented, and reviewed treatment plan *Collaborated treatment with other doctors and counselors *Crisis Intervention *Manage caseload of 28-30 clients *Document all case notes promptly *Managed Schedule on Therasoft platform *Provided referrals and additional resources *Telehealth *Conducted individual therapy for individuals, teens, and families. *Developed, implemented, and reviewed treatment plan *Collaborated treatment with other doctors and counselors *Crisis Intervention *Manage caseload of 28-30 clients *Document all case notes promptly *Managed Schedule on Therasoft platform *Provided referrals and additional resources *Telehealth

Licensed Professional Counselor

• Mar 2019 - Jan 2022

Perform Biopsychosocial Assessments Facilitate group counseling sessions Conduct individual counseling sessions Communicate client progress to Child Protective Services caseworker Implement treatment plan Develop Parenting Group Material Perform Biopsychosocial Assessments Facilitate group counseling sessions Conduct individual counseling sessions Communicate client progress to Child Protective Services caseworker Implement treatment plan Develop Parenting Group Material

Receptionist

• Oct 2018 - Jan 2019

•Check in up to 50 clients a day •Answer multiple line phone system and transfer to the appropriate department •Schedule appointments •Process Payments •Order Supplies •Print daily reports •Attend Staff meetings and trainings •Develop relationships with clients as the first line of defense •Create new patient folders •Scan in clinical documents •Perform administrative tasks as needed •Check in up to 50 clients a day •Answer multiple line phone system and transfer to the appropriate department •Schedule appointments •Process Payments •Order Supplies •Print daily reports •Attend Staff meetings and trainings •Develop relationships with clients as the first line of defense •Create new patient folders •Scan in clinical documents •Perform administrative tasks as needed

Licensed Professional Counselor and Administrative Assistant

• Jun 2018 - Sep 2018

•Answer and return phone calls •Schedule appointments •Process Payments and deposits •Insurance verification •Update policies and procedures manual •Develop and maintain current local counseling referral list •Maintain current caseload of clients •Individual and family therapy •Submit documentation to get credentialled with insurance companies •Answer and return phone calls •Schedule appointments •Process Payments and deposits •Insurance verification •Update policies and procedures manual •Develop and maintain current local counseling referral list •Maintain current caseload of clients •Individual and family therapy •Submit documentation to get credentialled with insurance companies

Licensed Professional Counselor

• Apr 2016 - Jun 2018

LPC Intern & Office Manager LPC Intern & Office Manager

Program Therapist

• Apr 2015 - Apr 2017

United Behavioral Health LPC-Intern Program Therapist PRN Oct 2014 – April 2015 • Crisis Intervention • Assessment Counseling • Family Therapy • Group Therapy (Process group and Psychoeducation group) • Filing and completing process notes and all other consent paperwork • Admin tasks as needed • Cognitive Process Therapy • Parent Education • Personal Restraint Assistance • Documentation (Biopsychosocial, Treatment Plan Updates, Risk Assessments) • Critical Stabilization, Adult, and Adolescent/Latency Inpatient Units • Outpatient Treatment for PHP and IOP clients • Treatment Team Meetings • Discharge Planning Show less

LPC Intern

• Jul 2012 - Jul 2014

Perform intakesAnswer phonesInvoicing BillingAnswer PhonesMake AppointmentsAssist ProvidersCounselingPsychotherapy

Personal Assistant

• Jun 2010 - Jun 2012

Perform intakesAnswer phonesInvoicing BillingAnswer PhonesMake AppointmentsAssist Providers

Administrative Assistant

• Jun 2010 - Nov 2011

•Admin to purchasing and sales. •Customer maintenance and sales. •Special Projects. •Answer all incoming phone calls. •Enter orders within twenty four hours of receipt. •Process billing weekly. •Mail out all invoices daily. •File all paperwork in a timely fashion. •Contact clients and sales reps in regards to backorders and out of stock items. •Take payment for open invoices. •Process all vendor inquiries via telephone or email. •Assist in various other admin duties as needed. •Operate customer service portal email. •Create order of shipping spreadsheets for warehouse. •Correct and maintain pricing for all vendors. •Handle all customer and vendor disputes. •Process UPS external and internal claims. •Handle all damaged and incorrect shipments. Show less

customer service representative

• Dec 2009 - Feb 2010

•Perform complete HIPAA verification on all callers according to regulations. •Verify mental health and substance abuse benefits to members and providers. •Provide referrals mental health and substance abuse members and providers. •Create authorizations for outpatient mental health services for providers and members. •Explained procedures for authorizations requesting claims to be paid ect. •Handled high volume of calls in a call center environment involving the basic informational calls to the crisis calls that involved immediate assistance. •Submitted national eligibility verification reports for accounts with a data confliction. Show less

Administrative Assistant

• May 2007 - Jan 2009

•Enter client collectables/consignments into computer for auctions and following consignment through the entire process. •Research consignment issues and provide customer support. •Ensure auction agreements and other related paperwork is secured from client. •Provide input on streamlining process to ensure efficiency. •Provide support to consignment Directors. •Provide project management for 12 consignment directors and three departments. •Processing packages containing high value consignments. •Manage vault containing 5 million dollars in value. Show less

Assistant Manager

• Apr 2002 - Mar 2007

•Lead and store in meeting daily sales quota. •Manage up to 12 associates. •Give directives to team members daily. •Supervise return and exchange transactions. •Process cash transactions. Includes counting cash, making deposits and withdrawals. •Trained new hires and associates promoting to management. •Provided front and back office support •Lead and store in meeting daily sales quota. •Manage up to 12 associates. •Give directives to team members daily. •Supervise return and exchange transactions. •Process cash transactions. Includes counting cash, making deposits and withdrawals. •Trained new hires and associates promoting to management. •Provided front and back office support