Ashley Cooper

People Operations Manager at Connie Health
  • Claim this Profile
Contact Information
Location
Jacksonville, North Carolina, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • People Operations Manager
      • Mar 2023 - Present

      ●Payroll to include Commission/Reimbursement/Overtime/Bonus processing ● Benefits administration ● Workplace compliance ● State registrations ● Point of contact for all HR vendor relationships and responsible for any vendor-related questions from Employees ● Ownership of employee and agent onboarding and offboarding ● Management of documents and communications that impact employees ● Collaboration with People Managers + Cofounders for any employee concerns/issues

    • Insurance Operations Associate
      • Jun 2022 - Mar 2023

      - Managing the resident licenses of 30+ field agents - Maintaining and processing contracts for field Agents with 5 major carriers, in addition to various regional carriers - Tracking annual carrier certification training completion

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Licensing Specialist
      • Apr 2020 - May 2022

      Our vision is to connect people with the right health plan and maximize their benefits. We want to improve health outcomes by empowering members to take control of their healthcare. Medicare is confusing, constantly changing, and has many options. We want to make it easy. - Managing 120 Medicare Producers and 45 Final Expense Producers through the licensing and contracting process, in addition to maintaining active license status - Purchasing and recording CE courses to ensure… Show more Our vision is to connect people with the right health plan and maximize their benefits. We want to improve health outcomes by empowering members to take control of their healthcare. Medicare is confusing, constantly changing, and has many options. We want to make it easy. - Managing 120 Medicare Producers and 45 Final Expense Producers through the licensing and contracting process, in addition to maintaining active license status - Purchasing and recording CE courses to ensure agents stay compliant with state license requirements - Developing new processes to help with efficient onboarding for new hires - Creating automated reports which aid in the maintaining of producer licenses and renewals. Show less Our vision is to connect people with the right health plan and maximize their benefits. We want to improve health outcomes by empowering members to take control of their healthcare. Medicare is confusing, constantly changing, and has many options. We want to make it easy. - Managing 120 Medicare Producers and 45 Final Expense Producers through the licensing and contracting process, in addition to maintaining active license status - Purchasing and recording CE courses to ensure… Show more Our vision is to connect people with the right health plan and maximize their benefits. We want to improve health outcomes by empowering members to take control of their healthcare. Medicare is confusing, constantly changing, and has many options. We want to make it easy. - Managing 120 Medicare Producers and 45 Final Expense Producers through the licensing and contracting process, in addition to maintaining active license status - Purchasing and recording CE courses to ensure agents stay compliant with state license requirements - Developing new processes to help with efficient onboarding for new hires - Creating automated reports which aid in the maintaining of producer licenses and renewals. Show less

    • United States
    • Insurance
    • Education Specialist
      • Jan 2019 - Aug 2019

      - Developing training content for new hires - Leading New Hire, Cross-Training, and Veteran trainings for client-specific and general Medicare content

    • Medicare Sales Specialist
      • Aug 2015 - Aug 2019

      Currently training and coaching new hires agents on the sales process and client-specific product information so they are able to properly assist Medicare participants with investigating, informing, and enrolling into Medicare Advantage plans throughout the United States of America.

    • United States
    • Entertainment
    • 700 & Above Employee
    • Attractions Host
      • Jan 2014 - Jul 2015

      I work at the Star Tours attraction located in Tomorrowland at the Disneyland Resort in Anaheim, CA. Here, I interact with guests to ensure they are enjoying their visit and also being safe while on the ride as well as around the park. I also perform guest show operations during the parades and fireworks shows. While working these events, I am provided with ample opportunities to interact with guests and create magical moments which families will remember for years to come. I work at the Star Tours attraction located in Tomorrowland at the Disneyland Resort in Anaheim, CA. Here, I interact with guests to ensure they are enjoying their visit and also being safe while on the ride as well as around the park. I also perform guest show operations during the parades and fireworks shows. While working these events, I am provided with ample opportunities to interact with guests and create magical moments which families will remember for years to come.

    • Day Care Assistant
      • Dec 2012 - Jan 2014

      I provided assistance to the lead day care provider at this daycare. There are over 14 children enrolled, including three infants. The ages range from six months to four years of age. Together, my employer and I taught school lessons to children, supervised their play times, provided lunches and snacks, and assisted the children in crafts. I provided assistance to the lead day care provider at this daycare. There are over 14 children enrolled, including three infants. The ages range from six months to four years of age. Together, my employer and I taught school lessons to children, supervised their play times, provided lunches and snacks, and assisted the children in crafts.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Shift Manager
      • Jan 2011 - Nov 2012

Education

  • University of Phoenix
    Master's degree, Management
    2017 - 2020
  • University of Phoenix-Sacramento Valley Campus
    B.S. Communications, concentration in Sales and Marketing Communications, Communication, General
    2013 - 2015
  • San Joaquin Delta College
    2010 - 2012
  • Sierra High School
    High School Degree
    2006 - 2010

Community

You need to have a working account to view this content. Click here to join now