Experience

GeoGaming Group

• Malta
• Gambling Facilities and Casinos
• 1 - 100 Employee

• Change And Release Manager

  • Feb 2018 - Present

  Responsible for all Change and Release matters within the Englyn/GeoGaming group. Responsible for all Change and Release matters within the Englyn/GeoGaming group.



Sportingbet

• Change and Release Team Lead

  • 2015 - Feb 2018

  Promoted to Change & Release Team Lead. Over saw one team member. Then just myself when the company bought out a third party company: BWIN. Continual improvement to the below mentioned Service Management processes for Change and Release.

• Change And Release Manager

  • 2006 - 2015

  o Managed Release Management and Change process from analysis, release builds to managing deployment/post deployment release reviews for QA, Stage and Production environments. Plus tracking RFCs, approval and CAB meetings.o Used Perforce for Web builds, Anthill and Rundeck for service deployments, using the Agile methodology.o Used Footprints and Confluence for adhering to the Release and Change process for recording Release content, Release Notes, dependencies, deployment and issues. Plus tracking Request For Change (RFCs) and automated approval process. Also provided metrics.o Liaised with Project Managers, regards release delivery, deployment, testing and Production go live. o Identified Configuration items for a release and ensured full package available for timely deployment/sign off.o Working with developers for code quality and timely delivery. o Advised CAB on Production outage planning and release package content. Raised RFCs and obtained Sign Off.o Communication for business parties for awareness of release progress: weekly Content Reviews, Production notifications and risk advisory.o Assisted Change, Incident and Problem processes that compliment Release, via RFC, approval and emergency CAB/review.o Used Footprints to link Release, Change, Problem and Incident to provide full picture across the ITIL framework. Providing underlying CMDB.Database Administrator:o Administered Change control from user request, authorisation, deploying SQL code to Test/Production.o Documented Database/Trading application procedures.o Database monitoring of Production/Test environments: archive logs, disk space (adding data files), Hot Standby synchronisation, Unix process monitoring, data export/importing, Trading application, Middleware support/monitoring.o Developed/monitored Unix cron jobs: Database analysis, Data Warehouse replication and Unix house keeping.o Supported Business Intelligence reporting (Discoverer).o Assisted Network/Desktop support.



Sporting Group

• United Kingdom
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Oracle Database Administrator

  • 2002 - 2006

  o Re-structured the Database team/identified roles and responsibilities accordingly.o Recruited two Database Analysts and a Senior Oracle DBA to support the Oracle 8i Oracle Parallel Server/MS SQL server v7 environment.o Assisted the DBA and carried out adhoc development in SQL. Ensured all administration duties were carried out/formalised into documented routines.o Set up the database infrastructure for Discover 3.1 (Discoverer Administrator) and rolling out to users for Report creation (Discoverer User).o Deployed database development updates to Test/ Production..o Assisted administration of Korn Shell scripts for inclusion in automatic batch jobs.

• Network Support Engineer

  • 1997 - 2002

  • Supported an NT 4 network.• Novell 3.12 support – printers, Arcserve backups, resolving system crashes and user administration.• Developed an Access v2.0 database, which was migrated to Access 97/2000.• Supported Access 2000/97 for over a year.• Experience of using Routers and Bloomberg to provide the latest trade prices on Sport. Plus supporting Winsprite and bespoke software for Teletext pages.• Provided first and third line support to the Trading floor and was able to communicate technically and non-technically in an effective and clear manner.



Which?

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Support Technician

  • 1992 - 1997

  • Supported various software, PC hardware and peripherals. Supported Novell 3.11 and attended a Novell 3.x Administration course. Also had exposure to Novell 4.0.• Carried out VAX VMS/Unix Operational tasks.• Provided dBase training to users.• Created a Consumable database in dBase to assist in budgetary needs.• Organised a department move – PC re-allocation, cabling, etc. • Supported various software, PC hardware and peripherals. Supported Novell 3.11 and attended a Novell 3.x Administration course. Also had exposure to Novell 4.0.• Carried out VAX VMS/Unix Operational tasks.• Provided dBase training to users.• Created a Consumable database in dBase to assist in budgetary needs.• Organised a department move – PC re-allocation, cabling, etc.



European Nantucket User Club

• Technical Assistant/Junior Developer

  • 1991 - 1992

  • Developed small Clipper (dBase) databases for various clients.• Attended all in-house Clipper courses covering all aspects of Clipper development.• Wrote Clipper development articles for the Club’s magazine. • Developed small Clipper (dBase) databases for various clients.• Attended all in-house Clipper courses covering all aspects of Clipper development.• Wrote Clipper development articles for the Club’s magazine.