Ashley Chapman
Operations Representative at Verisma- Claim this Profile
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Bio
Credentials
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Registered Health Information Technician (RHIT)
AHIMAMay, 2020- Nov, 2024
Experience
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Verisma
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Operations Representative
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Aug 2021 - Present
Formerly ScanSTAT Technologies Formerly ScanSTAT Technologies
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Knapp Medical Center
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Practicum Student
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Jan 2020 - Mar 2020
Assisted with the process of sorting and preparing medical records, as well as handling release of information requests that arrived via both faxes and walk-in patients. Assisted with the process of sorting and preparing medical records, as well as handling release of information requests that arrived via both faxes and walk-in patients.
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South Heart Clinic, PLLC
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United States
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Medical Practices
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1 - 100 Employee
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Practicum Student
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Nov 2019 - Nov 2019
Assisted with the filing and retrieval of medical records, as well as the process of converting physical files into electronic format. Assisted with the filing and retrieval of medical records, as well as the process of converting physical files into electronic format.
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Rio Grande State Center
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United States
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Education Administration Programs
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1 - 100 Employee
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Practicum Student
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Oct 2019 - Oct 2019
Assisted with the preparation and filing of medical records, inputting medical record data into the computer, and medical record transcription. Assisted with the preparation and filing of medical records, inputting medical record data into the computer, and medical record transcription.
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VALLEY BAPTIST MEDICAL CENTER - HARLINGEN
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Practicum Student
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Sep 2019 - Sep 2019
Assisted with the process of sorting and preparing medical records, as well as converting physical files into electronic format. Assisted with the process of sorting and preparing medical records, as well as converting physical files into electronic format.
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Valley Children's Clinic
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Harlingen, Texas, United States
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Practicum Student
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May 2018 - Jul 2018
Assisted in various areas including processing third-party claims, general billing tasks, scheduling appointments, looking up patient information, converting physical records to electronic formats, and use of Centricity clinic management software. Assisted in various areas including processing third-party claims, general billing tasks, scheduling appointments, looking up patient information, converting physical records to electronic formats, and use of Centricity clinic management software.
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City of Brownsville, Texas
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United States
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Government Administration
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200 - 300 Employee
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Administrative Technician I
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Dec 2014 - Apr 2017
Provided clerical and administrative support to department and division staff, being responsible for duties such as file maintenance, responding to public requests, document preparation, data entry, cash register use, customer service, and answering phone calls. Provided clerical and administrative support to department and division staff, being responsible for duties such as file maintenance, responding to public requests, document preparation, data entry, cash register use, customer service, and answering phone calls.
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Bill Guthrie Sports
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Harlingen, TX
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Clerical Sales Support
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Oct 2013 - Jan 2014
Performed office duties such as scanning and uploading documents, updating a database of customer orders, filing records, sorting mail, screening calls, looking up order information for customers, and using a typewriter to create official documents. Also used a cash register for retail sales, and the business program Southware for data entry. Performed office duties such as scanning and uploading documents, updating a database of customer orders, filing records, sorting mail, screening calls, looking up order information for customers, and using a typewriter to create official documents. Also used a cash register for retail sales, and the business program Southware for data entry.
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CoreCivic
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United States
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Public Safety
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700 & Above Employee
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Library Aide
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Jan 2012 - May 2013
Oversaw operation of the library as part of the prison's Education department. Kept track of the inventory with library management software, including data entry of book information and upkeep of the correct inventory totals for the books. Did checkouts, discards, additions, and pursued missing books with both the LMS system and physical files. Managed four workers daily and supervised their work. Also assisted with other tasks for the Education department, such as GED graduation ceremonies. Oversaw operation of the library as part of the prison's Education department. Kept track of the inventory with library management software, including data entry of book information and upkeep of the correct inventory totals for the books. Did checkouts, discards, additions, and pursued missing books with both the LMS system and physical files. Managed four workers daily and supervised their work. Also assisted with other tasks for the Education department, such as GED graduation ceremonies.
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JCPenney Portraits
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United States
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Photography
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200 - 300 Employee
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Photographer
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Oct 2011 - Dec 2011
Photographed customers both alone and in groups of up to eight, for seasonal holiday portraits. Cared for and handled digital cameras, photography backgrounds and props. Cropped and re-sized images, as well as creating image collages, through photography computer software. Sold portrait packages, frames, and other related merchandise to the customer. Photographed customers both alone and in groups of up to eight, for seasonal holiday portraits. Cared for and handled digital cameras, photography backgrounds and props. Cropped and re-sized images, as well as creating image collages, through photography computer software. Sold portrait packages, frames, and other related merchandise to the customer.
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Tom Rowe and Associates
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Harlingen, TX
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Graphic Designer
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Mar 2010 - Jul 2011
Designed webpage layouts which were then coded with HTML/CSS or a Content Management System. Used HTML/CSS and the CMS to both update webpages and improve webpage functionality, to customer specifications. Used Adobe Photoshop and Adobe Illustrator to create graphics for use on customer websites. Spoke to customers both via phone and e-mail to verify their website update requests and guide them through use of the CMS. Designed webpage layouts which were then coded with HTML/CSS or a Content Management System. Used HTML/CSS and the CMS to both update webpages and improve webpage functionality, to customer specifications. Used Adobe Photoshop and Adobe Illustrator to create graphics for use on customer websites. Spoke to customers both via phone and e-mail to verify their website update requests and guide them through use of the CMS.
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DISH Network
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United States
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Telecommunications
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700 & Above Employee
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Customer Support Representative
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Nov 2009 - Mar 2010
Spoke to customers over the phone to handle questions and issues with billing, technical troubleshooting, and subscription information. Used a computerized phone system to receive calls and transfer customers to the appropriate departments. Kept records of each customer's call for future service. Spoke to customers over the phone to handle questions and issues with billing, technical troubleshooting, and subscription information. Used a computerized phone system to receive calls and transfer customers to the appropriate departments. Kept records of each customer's call for future service.
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Education
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2018 - 2020
Texas State Technical College Harlingen
Associate of Arts and Sciences - AAS, Health Information Technology -
2017 - 2018
Texas State Technical College Harlingen
Certificate of Completion, Medical Information Transcription -
2006 - 2010
Texas State Technical College Harlingen
Associate of Arts and Sciences - AAS, Digital Media Design
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