Marketing Coordinator

• Sep 2020 - Present

Owner

• Dec 2017 - Present

Residential Real Estate InvestingResidential Property Management For Real Estate InvestorsStorage Unit ManagementInvestment Property Analysis

Co-Owner

• Mar 2019 - Present

Wedding & Event rentals available in conjunction with The Barn on 1st, a unique new venue in Idaho Falls.

Realtor® Office Manager

• Apr 2017 - Sep 2020

GOAL SETTING, PLANNING & LEADERSHIP• Career Visioning• Training• Coach & Consult• Design Systems• Set Goals & Develop Plans• Review Annual/Monthly/Weekly Goals• Maintain planned use of time• Time BlockingLEAD GENERATION, ADVERTISING, & PROMOTION• Contact Management (client database)• Lead tracking and coordination• Design marketing materials• Write & place advertising• Produce Graphics & Feature sheets• Schedule Photography• Prepare Listing Packages• Prepare Buyer Packages• Organize Promotional Events• Purchase Gifts & Promotional Items • Select Graphics Vendors• Select Advertising Vendors• Coordinate community involvement• Coordinate community service• Design and maintain Website• Research new marketing opportunities• Maintain a file of testimonials• Handle consumer complaintsBUYER PROSPECTING & SERVICING• Provide a Buyer Rep Packet• Research MLS• Provide Pricing and Market ResearchTRANSACTION & CLOSING COORDINATION• Set up Contract to Close file• Coordinate inspections• Coordinate closing process• Schedule closing with Title• Confirm the Distribution Authorization (DA)• Arrange for closing gifts• Provide Post-Closing information and ServiceADMINISTRATION & ACCOUNTING• Set up and maintain all files• Maintain Listing property files• Maintain Contract files• Maintain archives• Make copies• Open and distribute mail• Read and answer mail• Buy supplies• Make appointments for showings• Schedule events and meetings• Maintain all databases• Maintain equipment• Maintain inventory of signs and lock-boxes• Arrange for coverage and availability• Make deposits• Review & pay bills• Complete new hire paperwork• Training materials for new employees• Provide up to date numbers for goals • Schedule and coordinate team meetingsRESEARCH & COMMUNICATION• Answer phones• Take and deliver messages• Check VM and return calls• Send and receive faxes and emails • Schedule and attend trainings • Research technology

Customer Service Professional

• Mar 2015 - Apr 2017

Wedding & Event Planner

• Nov 2010 - Nov 2016

Wedding and Event Rentals - Co-Owner

Manager

• Nov 2009 - Nov 2010

Managed retail store. Handled all store operations. Cashier/Customer Service.

Customer Service Representative

• Feb 2006 - Nov 2009

Dealt with all aspects with customer service including sales, billing, and retention in a call center environment. Used cross selling and interview techniques to meet sales objectives.Attained adequate knowledge to become a Subject Matter Expert. As a SME I was able to assist call center representatives with billing and service escalations, and to provide them with up to date promotions and product knowledge. Assisted with training new employees.

Cashier/Customer Service

• 2005 - 2006

Cashiered and provided customer service. Handled incoming shipments of merchandise. Learned organizational skills for store layout and displays.

Wellness Representative

• 2004 - 2005

Sales and service position in a call center environment. Multi-tasked using various computer systems to provide customers with a positive experience.