Experience

ZenLuxCo

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Chief Executive Officer

  • Dec 2020 - Present

  Developing custom marketing and advertising strategies Creating designs and layouts for media outlets Writing pitches, blog posts and articles Making decisions about the cost of branding and analyzing trends in customer spending Building relationships with influencers, journalists and media outlets Overseeing social media accounts and ensure brand consistency Developing custom marketing and advertising strategies Creating designs and layouts for media outlets Writing pitches, blog posts and articles Making decisions about the cost of branding and analyzing trends in customer spending Building relationships with influencers, journalists and media outlets Overseeing social media accounts and ensure brand consistency



Saramax Apparel Group

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Production Coordinator

  • Apr 2019 - Nov 2019

  •Create and update purchase orders . •Follow up on delivery status of merchandise with factory. •Work closely with design team and sales team to ensure production of product can be delivered on time. •Communicate daily with vendors and overseas offices. •Communicate with factories for PP and TOP samples. •Organize and keep track of price quotes. •Make sure goods are produced and shipped in the correct quantity and in a timely matter. •Resolve warehouse discrepancies and… Show more •Create and update purchase orders . •Follow up on delivery status of merchandise with factory. •Work closely with design team and sales team to ensure production of product can be delivered on time. •Communicate daily with vendors and overseas offices. •Communicate with factories for PP and TOP samples. •Organize and keep track of price quotes. •Make sure goods are produced and shipped in the correct quantity and in a timely matter. •Resolve warehouse discrepancies and make claims to factories if needed. Show less •Create and update purchase orders . •Follow up on delivery status of merchandise with factory. •Work closely with design team and sales team to ensure production of product can be delivered on time. •Communicate daily with vendors and overseas offices. •Communicate with factories for PP and TOP samples. •Organize and keep track of price quotes. •Make sure goods are produced and shipped in the correct quantity and in a timely matter. •Resolve warehouse discrepancies and… Show more •Create and update purchase orders . •Follow up on delivery status of merchandise with factory. •Work closely with design team and sales team to ensure production of product can be delivered on time. •Communicate daily with vendors and overseas offices. •Communicate with factories for PP and TOP samples. •Organize and keep track of price quotes. •Make sure goods are produced and shipped in the correct quantity and in a timely matter. •Resolve warehouse discrepancies and make claims to factories if needed. Show less



FITI Testing & Research Institute

• Textile Manufacturing
• 1 - 100 Employee

• On site Assistant Account Manager managing Ralph Lauren account

  • Nov 2017 - Apr 2019

  ● Assist the director of Product Integrity of Ralph Lauren in reviewing samples to ensure construction and styling instructions have been followed ● Provide testing guidance to product teams, suppliers, and overseas offices ● Aid in the creation of benchmark projects. ● Independently determine additional testing requirements based on product claims and development needs ● Communicate daily with interfacing teams and overseas mills in order to maintain fabric deliveries ●… Show more ● Assist the director of Product Integrity of Ralph Lauren in reviewing samples to ensure construction and styling instructions have been followed ● Provide testing guidance to product teams, suppliers, and overseas offices ● Aid in the creation of benchmark projects. ● Independently determine additional testing requirements based on product claims and development needs ● Communicate daily with interfacing teams and overseas mills in order to maintain fabric deliveries ● Keep fabric samples organized and maintain detailed testing history including physical and electronic files. ● Ensure a high level of communication between production teams, suppliers, testing lab and Ralph Lauren team members. in order to improve the understanding of the product development process. Show less ● Assist the director of Product Integrity of Ralph Lauren in reviewing samples to ensure construction and styling instructions have been followed ● Provide testing guidance to product teams, suppliers, and overseas offices ● Aid in the creation of benchmark projects. ● Independently determine additional testing requirements based on product claims and development needs ● Communicate daily with interfacing teams and overseas mills in order to maintain fabric deliveries ●… Show more ● Assist the director of Product Integrity of Ralph Lauren in reviewing samples to ensure construction and styling instructions have been followed ● Provide testing guidance to product teams, suppliers, and overseas offices ● Aid in the creation of benchmark projects. ● Independently determine additional testing requirements based on product claims and development needs ● Communicate daily with interfacing teams and overseas mills in order to maintain fabric deliveries ● Keep fabric samples organized and maintain detailed testing history including physical and electronic files. ● Ensure a high level of communication between production teams, suppliers, testing lab and Ralph Lauren team members. in order to improve the understanding of the product development process. Show less



The International Alumni Association

• United States
• Internet
• 1 - 100 Employee

• Client Relations Coordinator

  • Mar 2017 - Nov 2017

  •Developed proposals, contracts, and pricing for targeted accounts •Wrote orders and dealt with different departments daily to ensure customer satisfaction •Coordinated with clients to determine budgetary specifications •Prepare reports on account status •Achieve business objectives by penetrating new account with product, solution and service offerings •Developed proposals, contracts, and pricing for targeted accounts •Wrote orders and dealt with different departments daily to ensure customer satisfaction •Coordinated with clients to determine budgetary specifications •Prepare reports on account status •Achieve business objectives by penetrating new account with product, solution and service offerings



Peloton Cycles Inc

• United States
• Mechanical Or Industrial Engineering
• 1 - 100 Employee

• Customer Service Representative (Temp)

  • Jan 2017 - Mar 2017

  Resolved​ ​customer​ ​complaints​ ​via​ ​email​ ​and​ ​telephone Assisted​ ​with​ ​placement​ ​of​ ​orders,​ ​refunds,​ ​and​ ​exchanges Responded​ ​to​ ​customer​ ​complaints​ ​to​ ​appease​ ​their​ ​needs Followed​ ​communication​ ​“scripts”​ ​when​ ​handling​ ​different​ ​topics Consulted​ ​with​ ​customers​ ​and​ ​offer​ ​additional​ ​service​ ​packages​ ​or​ ​options Resolved​ ​customer​ ​complaints​ ​via​ ​email​ ​and​ ​telephone Assisted​ ​with​ ​placement​ ​of​ ​orders,​ ​refunds,​ ​and​ ​exchanges Responded​ ​to​ ​customer​ ​complaints​ ​to​ ​appease​ ​their​ ​needs Followed​ ​communication​ ​“scripts”​ ​when​ ​handling​ ​different​ ​topics Consulted​ ​with​ ​customers​ ​and​ ​offer​ ​additional​ ​service​ ​packages​ ​or​ ​options



View33 Showroom

• Public Relations Intern and Stylist

  • Sep 2016 - Nov 2016

  Compiled and maintained a list of prospective and current customers Update business contacts in database Displayed and arranged merchandise emphasizing salable features Created systems with Excel to improve operational organization Compiled and maintained a list of prospective and current customers Update business contacts in database Displayed and arranged merchandise emphasizing salable features Created systems with Excel to improve operational organization



Zara

• Retail Art Supplies
• 1 - 100 Employee

• Sales Associate​

  • Jan 2015 - Jun 2016

  Engaged customers in order to sell merchandise ● Provided excellent customer service ● Maintained overall quality of the store ● Organized and maintained inventory ● Provide insight on visuals Engaged customers in order to sell merchandise ● Provided excellent customer service ● Maintained overall quality of the store ● Organized and maintained inventory ● Provide insight on visuals



Urbful

• Poland
• Construction

• Social Media Assistant

  • Jan 2015 - Sep 2015

  Develop marketing communication campaigns Updated social media accounts such as Facebook and Twitter Copy, edit, proofread, and revise digital communications Kept E commerce website revised Develop marketing communication campaigns Updated social media accounts such as Facebook and Twitter Copy, edit, proofread, and revise digital communications Kept E commerce website revised