Experience

San Francisco Honda

• United States
• Automotive
• 1 - 100 Employee

• Automotive Service Advisor

  • Nov 2021 - Present

  Answer phones and schedule appointments. Perform follow ups on recent customer repairs and services. Reach monthly satisfaction goals and sales quotas. Perform insurance and warranty repairs and file claims. Consult with mechanics and customers about necessary repairs and possible alternatives to expensive repairs. Organize repairs in a timely manner and update customers. Answer phones and schedule appointments. Perform follow ups on recent customer repairs and services. Reach monthly satisfaction goals and sales quotas. Perform insurance and warranty repairs and file claims. Consult with mechanics and customers about necessary repairs and possible alternatives to expensive repairs. Organize repairs in a timely manner and update customers.



Royal Automotive group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Advisor

  • Apr 2018 - Nov 2021

  Greet customers in a timely and positive manner. Listen to customers concerns while checking in the vehicle for repairs or service, and document them. Use my knowledge of brands, products, and services to sell or provide information about available parts and service options to customers. Greet customers in a timely and positive manner. Listen to customers concerns while checking in the vehicle for repairs or service, and document them. Use my knowledge of brands, products, and services to sell or provide information about available parts and service options to customers.



San Francisco Toyota

• United States
• Automotive
• 1 - 100 Employee

• Service advisor assistant

  • Apr 2016 - Apr 2018

  Help to check in and check out customers. Explain performed services and costs. Answer phones and make appointments. Loan out rental vehicles to customers, or setting up shuttle rides/taxis. File tire/ext warranty claims for advisors. Move cars as needed throughout the shop or on the drive. Help to check in and check out customers. Explain performed services and costs. Answer phones and make appointments. Loan out rental vehicles to customers, or setting up shuttle rides/taxis. File tire/ext warranty claims for advisors. Move cars as needed throughout the shop or on the drive.



Norman Rose

• United States
• Appliances, Electrical, and Electronics Manufacturing

• Waitress

  • Dec 2013 - Mar 2016

  Waitress, busser, bar back, hostess. Waitress, busser, bar back, hostess.