Experience

Brieser Construction CO.

• United States
• Construction
• 1 - 100 Employee

• Project Coordinator

  • Mar 2020 - Present



Andromeda Technology

• United States
• Information Technology & Services
• 1 - 100 Employee

• Customer Service Manager

  • Jul 2018 - Jan 2020

• Technical Account Coordinator

  • Apr 2016 - Jul 2018



Framework IT

• United States
• Information Technology & Services
• 1 - 100 Employee

• Client Service Coordinator

  • Mar 2014 - Mar 2016

  • Carry out customer services management• Coordinate daily schedules for 16 employees• Provide clients with information on products and services – both on the telephone and in person• Investigate clients’ problems and make speedy solutions• Review the efficiency and effectiveness of service delivery• Identify, analyze, prioritize, mitigate and communicate project tasks• Train new employees and help managers build up existing employees' skills• Maintain CEO’s calendar -- plan and schedule meetings, teleconferences and travel• Negotiate terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events/team outings• Reply to email queries and manage other correspondence• Perform basic office and administrative roles• Schedule interviews for job applicants• Assemble new hire information packs• Welcome new employees and arrange induction programs for them



Osteria Ottimo

• Bartender

  • Sep 2012 - Dec 2015

  • Assist customers with needs while managing cash register throughout shift• Take inventory of stock• Plan, organize and control the operations of the bar• Balance cash receipts • Assist customers with needs while managing cash register throughout shift• Take inventory of stock• Plan, organize and control the operations of the bar• Balance cash receipts



We the Printers

• Project Coordinator

  • Aug 2011 - Mar 2014

  • Answer phone calls and emails• Coordinate print projects with customers and designers while managing budget• Effectively and accurately communicate relevant project information to the client and project team• Ensure clients’ needs are met in a timely and cost effective manner• Prepare substantial completion certificates and ensure all required project close out documents are obtained • Answer phone calls and emails• Coordinate print projects with customers and designers while managing budget• Effectively and accurately communicate relevant project information to the client and project team• Ensure clients’ needs are met in a timely and cost effective manner• Prepare substantial completion certificates and ensure all required project close out documents are obtained



Houlihan's Restaurants, Inc.

• United States
• Hospitality
• 500 - 600 Employee

• Head Bartender/Supervisor

  • Dec 2007 - Sep 2012

  • Simultaneously assisted multiple customers with needs and concerns • Managed payments from multiple customers throughout shift• Took inventory of stock• Trained new staff and MITs• Supervised staff of 30• Assisted staff with concerns; resolved any problems • Simultaneously assisted multiple customers with needs and concerns • Managed payments from multiple customers throughout shift• Took inventory of stock• Trained new staff and MITs• Supervised staff of 30• Assisted staff with concerns; resolved any problems



Air Care of Chicago

• Receptionist

  • Mar 2011 - Jul 2011

  Answered phones.Booked appointments and travel.Coordinated technicians' schedules.Updated files.Accepted payments over phone. Answered phones.Booked appointments and travel.Coordinated technicians' schedules.Updated files.Accepted payments over phone.



The Daily Vidette

• Night Editor

  • Aug 2008 - May 2009

  • Oversaw a staff of 15 copy editors • Converted files to the appropriate format in order to send to the printing press• Contacted the printing press upon completion of work; resolved any problems• Conducted interviews and hired candidates for the position of Copy Editor • Created a detailed handbook for future employees • Oversaw a staff of 15 copy editors • Converted files to the appropriate format in order to send to the printing press• Contacted the printing press upon completion of work; resolved any problems• Conducted interviews and hired candidates for the position of Copy Editor • Created a detailed handbook for future employees



The Daily Vidette

• Copy Editor

  • Dec 2007 - May 2008

  • Created layouts of newspaper pages in QuarkXpress• Proofread and checked facts within the content of the pages• Promoted to Night Editor upon completion of internship • Created layouts of newspaper pages in QuarkXpress• Proofread and checked facts within the content of the pages• Promoted to Night Editor upon completion of internship