Human Resources Coordinator

• Jul 2023 - Present

Site Coordinator

• May 2020 - May 2023

- Served as the primary point of contact for the Denver office, responsible for fostering a positive and inclusive work environment. - Collaborated closely with multiple cross-functional teams, high-level executives and stakeholders who support Denver and our market, ensuring seamless communication and operations. - Acted as an escalation path for office related issues, concerns, feedback, and suggestions, triaging accordingly. - Wrote comprehensive office-related communications, newsletters, and celebrated employee success stories. - Planned and coordinated move projects and expansions. Adjusted existing space layout as needed. Led headcount modeling for forecasting needs from various teams. - Onboarded new hires and transfers. - Spearhead community engagement efforts, supporting local nonprofit partnerships, led local employee resource groups and social committees, and organized employee events. - Worked with local nonprofits to maintain relationships and establish ties in Denver. Involved researching and analyzing current and potential partnerships, developing strategies to maximize the impact of the partnerships, and providing guidance on how to best leverage the partnerships to benefit the organization. Skills: - Built dashboards and analyzed large data sets using Excel and SQL. - Familiar with Oracle, Tableau, and Jira. - Used pivot tables, different forecasts, charts, analyses, and formulas to extract meaningful insights that drive informed decision making. - Utilized people data and analytics, badge-in data, occupancy reporting, and pulse feedback to improve employee experience. Show less

Executive Assistant to the President

• Mar 2019 - Dec 2019

- Served as an office primary point of contact, supporting the President. - Quoted and sourced government contract performance work statements (PWS/SOW). - Gathered request for quotations (RFQ). - Recruited event caregivers, speakers, and staff, utilizing various sourcing channels. - Maintained databases and implemented data management best practices, resulting in improved data accuracy and accessibility. - Served as an office primary point of contact, supporting the President. - Quoted and sourced government contract performance work statements (PWS/SOW). - Gathered request for quotations (RFQ). - Recruited event caregivers, speakers, and staff, utilizing various sourcing channels. - Maintained databases and implemented data management best practices, resulting in improved data accuracy and accessibility.

IT Support Specialist

• Jun 2015 - Apr 2019

- Provided technical support for iOS and MacOS Apple products, including troubleshooting issues related to software, hardware, and connectivity. - Accounts payable and receivable. - Managed customer accounts, reset passwords, and secured compromised accounts. - Educated customers on Apple products and services. - Collaborated with cross-functional teams, including engineering and product development, to identify and resolve customer issues. - Consistently met or exceeded performance metrics, including customer satisfaction and resolution time. Show less

Crew Member

• Jun 2013 - Jun 2015

Hostess

• Jun 2014 - Dec 2014