Experience

Ivf Florida Reproductive Associates

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Services Coordinator

  • Nov 2018 - Present



Haven Hospice

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Access Assistant

  • Nov 2016 - Aug 2018

  Acted as the first point of contact for patients and their loved ones who are seeking services. Worked closely with referral sources to collect and confirm patient demographics and insurance information for accurate data entry. Along with receiving all new referrals from numerous referral sources, I contacted patients and family members to schedule assessment visits, and scheduled admission RN’s in a timely efficient manner to ensure referral source satisfaction. Coordinated all new referrals for Haven’s new Palliative program and Advance Care Planning Program. Show less



Haven Hospice

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• QAPI Internship

  • 2016 - 2016

  Interned within the Quality Assessment and Performance Improvement team at Haven Hospice to help ensure quality measure compliance. Gained valuable experience working with the Cerner health information system to gather information and perform data entry for audits and QAPI forms. Responsible for completing bereavement chart audits, while utilizing their health information system to gather and analyze data. Analyzed the patient fall reports at the end of each quarter and sorted data to help track event occurrences and identify any trends in events. Show less



Home Goods Retailer

• 300 - 400 Employee

• Customer Service Associate

  • 2012 - 2014

  Various responsibilities including customer assistance throughout the day, working as a team to ensure the stores maximum potential, and unloading and organizing new products that arrive to the store. Assisted each customer during their shopping experience by answering questions and resolving issues. Worked as part of a team to unload new products efficiently during delivery, and sort products for store placement. Responsible for greeting customers and working to improve each customers shopping experience. Show less