Experience

InReach Group Limited

• Business Development Manager

  • Jan 2014 - Present

  Inreach Print provide photocopier and printing equipment to business users as well as complete managed print and document management solutions. Official business partners of Ricoh, Canon, Lexmark and Develop we are well positioned to cater for each individual requirement. This role provides me with the competitive and target driven environment that I thrive in as well giving me the training and development I need to succeed in a technical role. The training and development that I have received… Inreach Print provide photocopier and printing equipment to business users as well as complete managed print and document management solutions. Official business partners of Ricoh, Canon, Lexmark and Develop we are well positioned to cater for each individual requirement. This role provides me with the competitive and target driven environment that I thrive in as well giving me the training and development I need to succeed in a technical role. The training and development that I have received has provided me with an in depth knowledge of printing solutions so I can provide my clients with the best solution for their requirements. Show more Show less



Swift IT Computer Services Ltd

• Sales and Marketing Manager

  • Jul 2013 - Jan 2014

  Swift IT are an IT Support and Managed Services provider based in Milton Keynes. Swift IT provide IT Support, Managed Services, Online Backup, Disaster Recovery, Mobile Email Solutions, Data cabling, Web Services and IT Recycling. Here I was solely responsible for development of new business opportunities through cold calling, email campaigns and face to face meetings. I was the first full time sales agent Swift IT had employed so I had to work out the CRM system, create new campaigns from… Swift IT are an IT Support and Managed Services provider based in Milton Keynes. Swift IT provide IT Support, Managed Services, Online Backup, Disaster Recovery, Mobile Email Solutions, Data cabling, Web Services and IT Recycling. Here I was solely responsible for development of new business opportunities through cold calling, email campaigns and face to face meetings. I was the first full time sales agent Swift IT had employed so I had to work out the CRM system, create new campaigns from acquired data, create email templates for e-shots and formulate a pitch structure. As the only sales person I had to be self motivated and as this was a new industry for me I had to adapt and learn quickly. Show more Show less



Six Degrees Group

• Account Manager

  • Dec 2012 - Jul 2013

  6 Degrees group are a £75 million turnover company based in central London. They are a leading provider of telecommunications solutions and connectivity. I was responsible for a list of key accounts for voice and data services. I would make recommendations for telecoms infrastructure on how to manage their system and billing in the most cost effective and service efficient way. Both customer retention and customer growth were key aspects to the role with customer service playing an integral… 6 Degrees group are a £75 million turnover company based in central London. They are a leading provider of telecommunications solutions and connectivity. I was responsible for a list of key accounts for voice and data services. I would make recommendations for telecoms infrastructure on how to manage their system and billing in the most cost effective and service efficient way. Both customer retention and customer growth were key aspects to the role with customer service playing an integral part of the position. I also dealt with developing dealer and reseller relationships as well as bringing in new clients. Dealing with larger accounts than the SME's I looked after at Boxx Communications gave me greater exposure and experience selling EFM, Leased lines and MPLS networks as well as VoIP and SIP solutions. Show more Show less



Boxx Communications Ltd

• Sales Manager

  • Jan 2008 - Nov 2012

  Boxx communications are an independant telecommunications provider based in Milton Keynes. I started as a lead generator quickly being promoted to team leader by being recognised for above average sales and leadership skills. I also created a retentions team in the organisation to reduce churn and lower cancelation rates. I then became Sales Manager leading a team of 16 telesales agents and 4 team leaders to a successful standard. Here I managed the recruitment, training and development of the… Boxx communications are an independant telecommunications provider based in Milton Keynes. I started as a lead generator quickly being promoted to team leader by being recognised for above average sales and leadership skills. I also created a retentions team in the organisation to reduce churn and lower cancelation rates. I then became Sales Manager leading a team of 16 telesales agents and 4 team leaders to a successful standard. Here I managed the recruitment, training and development of the team. Reporting directly to the directors of the company delivering on set KPI's and management reports. I implemented a new training schedule and promotion structure that can develope individuals from day one right through to Team leader level. I was responsivble to motivating the team by running incentives and continuous training on a group and one to one basis. I also rolled out a CRM system to improve the sales process and managing our data better. Primarily dealing with SME's Boxx Communications provides a telecommunications and broadband service to their customers. Having worked in both sales and customer service departments for the company I have a good understanding of how the telecommunications industry works from the initial contact from a cold call, to application and account creation, to billing and account cancellation. I have also gained extensive managerial experience and am very competent sales trainer. Show more Show less



Progressive Recruitment

• Consultant

  • Jan 2007 - Jan 2008

  My second sales position was an IT recruitment consultant in the Infrastucture and Communications market. I was responsible for the full recruitment cycle from sourcing new clients, establishing their requirements and filling their interview slots with suitable candidates. I would source new clients through cold calling and through information sourced from candidates. I would then advertise the position through the various job boards available and sort through responses conducting telephone… My second sales position was an IT recruitment consultant in the Infrastucture and Communications market. I was responsible for the full recruitment cycle from sourcing new clients, establishing their requirements and filling their interview slots with suitable candidates. I would source new clients through cold calling and through information sourced from candidates. I would then advertise the position through the various job boards available and sort through responses conducting telephone interviews on the applicants. I would then sell the position to the candidate and the candidate to the client getting the best applicant for the role and the best job for the candidate. This position enabled me to gain a good understanding of B2B sales and how to develop client relationships. I was introduced to CRM and databases gaining knowledge of how to utilise them in a sales environment. Time management was critical in this role to ensure the candidates were in front of the client in time as I was often competing against other recruitment agencies. I also had to ensure a steady pipeline of new clients whilst working on existing requirements. Show more Show less



Montana Marketing

• Sales Team Leader

  • Jan 2005 - Jan 2007

  Montana marketing are a residential direct sales and marketing company and was my first sales position. The role was 100% commission based so I knew that to make money I needed to be focused and I had to listen and learn from the people around me. I quickly found that I had a natural ability to communicate with people and was able to adapt to the training I was given with ease and soon exceeded targets that were set for me. After 4 months with the company I won a competition for a trip to Spain… Montana marketing are a residential direct sales and marketing company and was my first sales position. The role was 100% commission based so I knew that to make money I needed to be focused and I had to listen and learn from the people around me. I quickly found that I had a natural ability to communicate with people and was able to adapt to the training I was given with ease and soon exceeded targets that were set for me. After 4 months with the company I won a competition for a trip to Spain after out performing my peers and became a team leader responsible to the development of other sales executives. This role I believe gave me a fantastic start to a career in sales grasping the basics of objection handling, taking control and closing. Being 100% commission based this role also developed in me a strong work ethic and taught me that in order to be the best at what I do I had to work the hardest. Show more Show less