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Credentials

  • Designing Strategy
    IDEO
    Dec, 2022
    - Sep, 2024
  • Design for the 21st Century with Don Norman
    Interaction Design Foundation (IxDF)
    Nov, 2022
    - Sep, 2024
  • Workshopper Master
    AJ&Smart
    Nov, 2022
    - Sep, 2024
  • Service Design: How to Design Integrated Service Experiences
    Interaction Design Foundation (IxDF)
    Oct, 2022
    - Sep, 2024
  • Design Thinking for HR
    Josh Bersin Academy
    Sep, 2022
    - Sep, 2024
  • Human-Centered Systems Thinking
    IDEO
    Sep, 2022
    - Sep, 2024
  • Level C Masterclass 1 - Brand Specialist
    LEVEL C
    Sep, 2022
    - Sep, 2024
  • Design Thinking, Social Innovation, and Complex Systems
    LinkedIn
    Aug, 2022
    - Sep, 2024
  • Design Thinking: Customer Experience
    LinkedIn
    Aug, 2022
    - Sep, 2024

Experience

    • United States
    • Community Services
    • 1 - 100 Employee
    • VP of Innovation & Design
      • Sep 2018 - Present

    • Director of Strategy & Planning
      • Sep 2016 - Sep 2018

    • Product Manager
      • Sep 2014 - Sep 2016

    • United States
    • Hospitals and Health Care
    • VP of Strategic Development
      • Sep 2016 - Present

    • Product Manager
      • Sep 2014 - Sep 2016

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Center Director
      • Sep 2014 - Sep 2016

    • Instructional Technology Specialist
      • Oct 2011 - Sep 2014

      I work in a dual role encompassing educational content development and business development.• Identify technology solutions that support both the business strategy and the needs of the market• Strategically plan life cycle of technology solutions • Identify and implement tactical activities for technology solutions • Specify market requirements for current and future technology solutions• Drive solutions across development teams• Manage product line for SaaS software and online courses• Ensure the right features get built in the right order• Design, develop and maintain interactive elearning content• Perform quality assurance checks and tests on products• Identify, troubleshoot and resolve problems with products Show less

    • Program Director
      • Jan 2010 - Jun 2013

      • Supervise and communicate effectively with 50 coaches • Coordinate program activities for 400 campers • Develop online survey camp evaluation system • Initiate a digital media strategy • Create curriculum guide for daily skills and concepts • Supervise and communicate effectively with 50 coaches • Coordinate program activities for 400 campers • Develop online survey camp evaluation system • Initiate a digital media strategy • Create curriculum guide for daily skills and concepts

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Instructional Designer
      • May 2011 - Oct 2011

      • Design process guides for using CMS including Moodle & Blackboard • Create personal development courses in Blackboard • Instruct professionals on collaborative e-learning techniques • Develop interactive e-learning content using Adobe Flash • Facilitate orientation and IT assistance for 200 new instructors • Perform needs-assessment for new and existing clients • Collaborate with project team on design and implementation of projects • Presentation (bi-weekly) of project status and outcomes progress • Plan and communicate projects and solutions using design-brief Show less

    • Field Hockey Team Manager
      • Jan 2009 - Jul 2011

      • Communicate effectively organizing team business • Manage time/personnel/resources • Design & implement action plan for improving curricula • Sell Syracuse Field Hockey program to potential recruits • Communicate effectively organizing team business • Manage time/personnel/resources • Design & implement action plan for improving curricula • Sell Syracuse Field Hockey program to potential recruits

Education

  • Syracuse University
    M.S, Instructional Design, Development and Evaluation
    2009 - 2011
  • The University of Edinburgh
    B.Ed, Physical Education
    2005 - 2009

Community

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