Experience

Peak Management LLC

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Professional

  • Jun 2022 - Present

  Showed apartments to an average of 5 perspective renters per day, closing deals with 80% of prospects. Successfully leased apartments based on availability, adhering to strict move-in deadlines and maintaining a 98% occupancy rate. Assisted many people in finding their new home by providing expert knowledge of the area and available properties. Utilized expert knowledge of MRI systems to quickly and accurately input applicant information. Utilized my knowledge of fair housing to ensure all prospects and tenants were treated equally in the leasing process. Successfully utilizing my sales skills at sister properties to assist them with leasing vacant units. Assisted many people in finding their new home by providing expert knowledge of the area and available properties. Show less



Adcomm Digitel

• Telecommunications
• 1 - 100 Employee

• Retail Associate Manager

  • Feb 2020 - Jun 2022

  Hired and motivated a sales team that provided great customer service skills that met the needs of the customers, resulting in increased sales by 15%. Provided excellent customer service skills that met the needs of the customers, resulting in increased satisfaction by 20%. Successfully trained a team of retail associates on how to provide excellent customer service skills that meet the needs of the customers. Meticulously handled multiple POS system transactions included credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow. Actively stayed informed about our latest promotions and sales for customers. Successfully trained a team of retail associates on how to provide excellent customer service skills that meet the needs of the customers. Worked with Regional Manager to set and manage weekly sales goals to produce more revenue for the company Utilized Salesforce to follow up on leads to increase sales revenue within the store. Show less



Self-employed

• Baltimore, Maryland, United States

• Nanny

  • Apr 2018 - Jan 2020

  Cared for children aged 4 months-5 years, ensuring their safety and well-being at all times. Planned and prepared nutritious meals for the children, as well as organized creative and educational activities based on their age. Maintained a clean and orderly environment in the home. Cared for children aged 4 months-5 years, ensuring their safety and well-being at all times. Planned and prepared nutritious meals for the children, as well as organized creative and educational activities based on their age. Maintained a clean and orderly environment in the home.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Lead Sales Associate

  • Jun 2017 - May 2018

  Successfully created unique scent palettes that catered to different types of customers which led to a 10% increase in weekly sales. Maintained an organized and clean work area which resulted in fewer customer complaints by 25%. Greeted over 500 customers with a smile and assisted them in finding the perfect scent for their needs. Successfully created unique scent palettes that catered to different types of customers which led to a 10% increase in weekly sales. Maintained an organized and clean work area which resulted in fewer customer complaints by 25%. Greeted over 500 customers with a smile and assisted them in finding the perfect scent for their needs.



Old Navy

• United States
• Retail
• 700 & Above Employee

• Sales Lead

  • Mar 2017 - Apr 2018

  Maintained the highest credit card sales in the store, exceeding quota by 10%. Anticipated customer needs and provided them with high quality service, resulting in a 5% increase in customer satisfaction. Maintained a clean and organized inventory, as well as curated displays of rotating seasonal clothing and accessories. Maintained the highest credit card sales in the store, exceeding quota by 10%. Anticipated customer needs and provided them with high quality service, resulting in a 5% increase in customer satisfaction. Maintained a clean and organized inventory, as well as curated displays of rotating seasonal clothing and accessories.