Experience

El Dorado County District Attorney’s Office
• United States
• Government Administration
• 1 - 100 Employee
• Investigative Assistant

  • Sep 2021 - Present


Shingle Springs Band of Miwok Indians

• United States
• Government Administration
• 1 - 100 Employee

• Background Investigator

  • Jan 2021 - Sep 2021

  • Conduct background investigations by use of professional investigative techniques relative to the licensing and suitability for potential employees in order to obtain a gaming license • Obtain fingerprints by use of a Live Scan fingerprinting system and electronically transmit to federal and/or state agencies to maintain current records of all fingerprint submissions• Maintain accurate records and security of all sensitive and/or confidential information obtained by business entities, credit bureau, data based providers, and government or Tribal gaming agencies relative to individual applicants • Develop cooperative working relationships with other Tribal gaming commissions’ investigative units, the local courts and various government agencies or departments where public records are maintained, law enforcement agencies and state and federal regulatory agencies.• Utilize and accurately maintain the various tracking systems and programs the gaming commission has in place for keeping track of gaming licensing renewals, billings, gaming license suspensions, conditions or revocations and/or denials.• Understand and use computers and various software programs, telephones, cellular phones, fax machines, electronic mail, as well as have a working understanding of basic accounting principles, use of spreadsheets and basic business records. Show less

• Background & Licensing Receptionist

  • May 2019 - Jan 2021

  • Conduct routine meet and greets of employees and visitors to the Shingle Springs Gaming Commission office• Professionally answer incoming telephone calls, collect faxes, and disseminate messages along with other data to staff • Work closely with casino employees and other commission staff in an office environment• Assist in the collection of records and other data for use by internal audit staff, compliance unit and background investigation staff • Maintain accurate records of fax transmissions, FedEx, UPS or other forms of communication, sending and receiving documents and packages, with heavy filing and record keeping• Maintain general office supplies and assist in ordering of replacement supplies• Prepare electronic identification badges for new casino employees, and replace badges for current casino employees as needed• Provide Gaming License Applications to potential casino employees along with scheduling interviews with the background investigators • Scanning and archiving files in an electronic format, and preparing new hire files Show less



Red Hawk Casino

• United States
• Gambling Facilities and Casinos
• 200 - 300 Employee

• Security/EMT Shift Manager

  • May 2017 - May 2019

  • Directly supervised Shift Supervisors, Security Officers and Emergency Medical Technicians (EMTs) on various shifts • Created and utilized a comprehensive and sustainable employee engagement strategy through both formal and informal feedback by creating an environment with open dialogue/approachability • Arranged EMT continuing education training units through local Emergency Medical Services • Routinely reviewed medical protocol for updates and monitor applications of such by EMTs • Supervised EMTs on all evolving medical and non-acute medical incidents for guest/team members; participate in medical treatment by applying my own skills/knowledge on scene• Ensured medical protocol and investigative measures are adhered to each medical/security incident• Reviewed each medical report to ensure proper documentation is present• Ensured appropriate documentation and supporting evidence is obtained for Workers Compensation injuries/events• Conducted annual bi-monthly trainings to all EMT staff to ensure competency and excellence• Provided multi-departmental Cardiopulmonary Resuscitation training as a Certified Instructor• Facilitated departmental improvements to improve work flow• Managed work schedule for all EMTs; arrange shift coverage during absences • Performed comprehensive bi-annual EMT team member reviews• Lead daily pre-shift meetings for all officers to communication pertinent new information • Worked collaboratively with the Surveillance Department to maintain safety of guests and team members• Oversee EMT new hire training either personally or by closely supervising assigned Field Training Officer to ensure candidate success Show less

• Security Shift Supervisor

  • Jun 2016 - May 2017

  • Assisted in the supervision of Security Officers on assigned shift• Maintained adequate staffing levels, by interviewing, selecting, training, scheduling, and evaluating, promoting and disciplining employees, as needed• Patrolled the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees and the entire facility• Worked in conjunction with outside law enforcement agencies with incidents warrant escalation• Acted as a back-up to Security Officers on assigned shift, and assumes their duties when necessary• Prepared and requested reports on incidents involving guests, employees and/or the facility, as needed Show less

• Security Officer/EMT

  • May 2015 - Jul 2016

  • Responded to all medical incidents including ALS, BLS and Basic First Aid for Guests and Team Members • Provided Basic First Aid and maintains stability within scope of practice• Maintained patient care until ALS arrives on scene• Maintained accuracy and completion of all medical reports and follow-up investigations which involve injuries or illnesses of guests and team members. • Worked closely with the Risk Manager on guest injuries and the Workers’ Compensation Coordinator on team member injuries.• Generated necessary written reports regarding security and medical related incidents involving guests, team members and/or the facility Show less