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Credentials

  • Grant Writing Certification
    First Responder Grants
    Mar, 2019
    - Sep, 2024
  • Notary Public
    Illinois Secretary of State
    Sep, 2019
    - Sep, 2024
  • Emergency Medical Technician, Basic
    Illinois Department of Public Health (IDPH)
    May, 2012
    - Sep, 2024

Experience

    • United States
    • Janitorial Services
    • 1 - 100 Employee
    • Chief Business Development Officer
      • Apr 2019 - Present

      The responsibilities, tasks, and obligations inherent in my current position include, but are not limited to: * Grew from Business Manager to Chief Operating Office role in 3 years, in part by by being integral in increasing gross margins every quarter and seeing incredible revenue increase each year; * Promotion of company vision and culture through policy placement, clarity of goals, evaluation, and communication; * Work closely with the Sales team to ensure accuracy and compliance; * Member of the Marketing Team responsible for research, reviewing posts, and writing blogs; * Create and oversee all contracts; * Successful interaction at all levels in a corporation and recognize then assist to rectify particular obstacles as they relate to specific duties and the personnel so assigned; * Act as liaison with outside counsel, corporate clients, and state and federal representatives; * Utilizing state-of-the-art software programs to build and implement accounting, personnel management, operations process, payroll, and record-keeping systems; * Preparation and supervision of all finance operations, including profit/loss assessment, receivables, payables, account reconciliation, budgets and market pricing analysis, and banking and regulatory compliance; * Ability to comprehend steps big and small necessary to build teams in individual and collective capacity; * Oversee Operations at all locations to ensure accountability, guidance to properly execute goals, and implement cost-effective plans Show less

    • United States
    • Business Skills Training
    • 1 - 100 Employee
    • Instructor, Associate Field Staff
      • Jul 2019 - Nov 2021

      In this position, my responsibilities included: • Instructing with the University of Illinois Fire Service Institute; • Mentoring new and experienced firefighters across the state of Illinois; • Online instruction utilizing skills developed over many years and assisting students in navigating the system; • Was part of the launch of a new “blended” training program that combined online classroom learning with weekend practical applications, training hundreds of firefighters across the state to earn certifications they otherwise would have had difficulty obtaining; • Updating and assisting in developing curriculum for various firefighting programs; • Practical instruction for the Engine Operations program. Show less

    • United States
    • Individual and Family Services
    • Engineer/EMT-B
      • Sep 2011 - Nov 2021

      The responsibilities, tasks, and obligations inherent in this position include, but are not limited to: • Trained in firefighting, EMT-B, hazardous materials operations, fire apparatus engineer, as well as public education and prevention; • Respond to working fires, medical calls, rescue calls, public assistance needs; • The ability to gauge and make immediate and successful decisions under extreme and high-pressure conditions; • Ensure the best possible outcome in any situation by working successfully as a team, learning and earning mutual trust and respect, and being able to be counted on to work independently if necessary; • Invaluable interactions with the public, various departments and agencies, and individuals from a wide range of backgrounds is common; • As an Engineer, I am responsible for driving and pumping the apparatus, maintenance and use of rescue equipment, and care and upkeep of the engine and all accompanying equipment; • When working upgraded a company officer, the responsibilities include the supervision and safety of the crew, clear communication on multiple fronts, and constant verbal and written reporting; • On-going training, job improvement, and certifications, as well as safety compliance with department policies, city policies, and federal regulations are frequent and consistent; • As Treasurer on the executive board for the union, for three years I was able to not only create our budget and end-of-year reports, but facilitate positive and amicable relationships with city management, assisting in finding solutions to any issues that arise, develop great interpersonal skills, work out language changes and clarify contracts. Show less

    • Autopsy Technician/Deputy Coroner
      • Nov 2013 - Dec 2014

      In this position, my responsibilities included: • Assisting the forensic pathologist with autopsies, including the set-up, the actual autopsies, and consultation on reporting; • The ability to recognize, collect, secure, and maintain all of the evidence in accordance with respective laws; • Extensive and meticulous record keeping and documenting for each case; • Understand and respectfully accept the sensitive nature of each case; • Transitioned decades of log books from the coroner’s office past cases into a legible and searchable manner, both hard copies and digital format; Show less

    • Court Security Deputy
      • Jun 2005 - Sep 2011

      In this position, my responsibilities included: · The security of all occupants within the Champaign County Courthouse, including primary safety of the judges; · De-escalation of intense situations using conflict-resolution and problem-solving skills to reach satisfactory outcomes; · Documentation and maintenance of chain of evidence in accordance with state and federal laws; · Investigation of crimes committed or suspected on the courthouse grounds, enacting arrests, serving warrants, and writing reports; · The ability to know when a situation needed to be handled firmly and when it needs to be handled with diplomacy and often compassion; · Maintaining certification in liability law, control tactics, and firearms responsibility; · Being a lead on the tactical training team; · Constant daily interaction with the public, other officers, judges, defense and state’s attorneys, maintenance, janitorial staff, court reporters, and the incarcerated allowed me to develop exceptional interpersonal skills and to read other people in order to communicate well with individuals or to command a room – the ability to have encouraging and positive relationships with everyone I came across was paramount to my success as a deputy; Show less

    • Office Coordinator
      • Apr 2004 - Jun 2005

      In this position, my responsibilities included: • Overseeing catering and managing the schedules for all catered events; • Organization of the office and monthly finance and general reports; • Being responsible for monthly billing and daily cash count; • Constant contact and good relations with the numerous departments within the hospital; • The ability to foresee potential issues and work to avoid them, resolve any issues that did arise, and encourage growth and mutual respect among employees and with outside departments; • Proficiency using multiple Microsoft Office programs; • Creating the first manual for that department’s Office Coordinator position. Show less

Education

  • Eastern Illinois University
    Master of Business Administration (M.B.A.), Business Administration, Management and Operations
    2016 - 2018
  • Eastern Illinois University
    Bachelor of Arts (B.A.), General Studies/Psychology
    2010 - 2013
  • Parkland College
    Associate of Arts (A.A.), Criminal Justice
    2001 - 2003

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