Event Manager

• Jun 2021 - Present

Senior Travel Director

• Sep 2019 - Jun 2021

Travel Director

• Jan 2016 - Sep 2019

ITA Group creates and manages events, incentives and recognition programs that align and motivate people. We’re an engagement solutions partner with the dedication, drive and inspiration to bring big, strategic ideas to life. For more than 50 years, we’ve served as a proven, trusted partner for some of the world’s biggest brands, and have helped countless companies find purpose and potential in their most important asset—their people.As a Travel Director, I am primarily responsible for on-site efficient program operation and client satisfaction. Areas of responsibility include but aren't limited to hospitality desk management, activities, air and transportation, VIP handling, meeting management, oversee morning and evening functions, etc. Show less

Director of Event Planning

• Aug 2010 - May 2015

As the Director of Event Planning, I was primarily responsible for all aspects of events for the alumni association. Not only did I plan and facilitate events to keep Air Force Academy graduates connected such as football tailgates and networking events, I also managed Doolittle Hall, an event venue on the Air Force Academy, where clients hosted over 225 events a year to include large-scale weddings, groundbreaking ceremonies, dedications, reunions, donor events, meetings & conferences. I designed, directed, supervised, and coordinated production for client events, including throughout the AOG and national graduate community. I was also responsible to solicit business opportunities and market our venue within the greater Colorado Springs area to increase weekday daytime business. During my tenure here, I increased facility rental by 10-15%, designed and created a building marketing brochure and new events website as well as started organizing local graduated based events. My position also managed a staff of a several full-time event coordinators and part-time event chaperones. Show less

Account Manager

• Mar 2007 - Aug 2010

Developing, planning, and executing corporate incentive based programs for clients at the Broadmoor Hotel. Responsible for all operational aspects of event management to include advance event preparations, up selling, on-site execution, and program profitability. Organization and management of client’s budget and program financial gains/losses. - Developed innovative enhancement of team building service through “Build-A-Bike” competition - Increased program revenue 40% while providing donations to a local charity - Client: “Creative…pushed our people outside of the box…while helping local community” - Managed relationships with the Broadmoor Hotel partners/staff to ensure overall program success - Promoted from Account Coordinator to Account Manager within 11 months of hire - Managed 75 client groups and over 2 million dollars in company revenue over the 2008 & 2009 seasons - Received top rated client satisfaction survey’s Show less

Healthcare Recruiter

• Jun 2006 - Mar 2007

Recruited/managed healthcare professionals to augment local hospital staffs - Facilitated hiring process, resolved customer service issues, processed payroll and managed the contract employee force by forming close, interpersonal relationships with clients and staff Recruited/managed healthcare professionals to augment local hospital staffs - Facilitated hiring process, resolved customer service issues, processed payroll and managed the contract employee force by forming close, interpersonal relationships with clients and staff

Communications, Marketing and Public Relations Intern

• 2006 - 2006