Ashish Gaikwad

Manager at Bombay Pantry
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE

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Credentials

  • Autodesk Certified Professional in AutoCAD for Design and Drafting
    Autodesk
    Sep, 2023
    - Nov, 2024
  • Certified Solidworks Professional - Mechanical Design
    Dassault Systèmes
    Sep, 2023
    - Nov, 2024
  • Certified Solidworks Associate - Mechanical Design
    Dassault Systèmes
    Aug, 2022
    - Nov, 2024
  • AutoCAD Mechanical
    MSME TDC, Chennai
    Feb, 2016
    - Nov, 2024

Experience

  • Bombay Pantry
    • Ireland
    • Food and Beverage Services
    • 1 - 100 Employee
    • Manager
      • Sep 2021 - Present

      1. Staff Management: • Hiring, training, and supervising restaurant staff, including servers, cooks, and support staff. • Setting work schedules and managing employee shifts. • Conducting performance evaluations and providing feedback to improve employee performance. • Ensuring that staff follow all safety and hygiene standards. 2. Customer Service: • Ensuring exceptional customer service by addressing customer concerns and resolving complaints. • Interacting with customers to gather feedback and improve the dining experience. 3. Operations Management: • Overseeing day-to-day restaurant operations, including opening and closing procedures. • Managing inventory, ordering supplies, and controlling costs to maintain profitability. • Monitoring food quality and presentation. • Implementing and enforcing health and safety regulations. 4. Financial Management: • Creating and managing the restaurant's budget. • Tracking revenue and expenses, and reporting financial performance to upper management or owners. • Implementing cost-control measures to maximize profitability. • Handling cash and financial transactions accurately. 5. Record Keeping and Reporting: • Maintaining records of sales, expenses, and employee schedules. • Preparing regular reports for management or ownership. 6. Vendor and Supplier Relations: • Establishing and maintaining relationships with food and beverage suppliers. • Negotiating contracts and prices with suppliers to secure the best deals. 7. Problem Solving: • Handling unforeseen issues, such as equipment breakdowns or staff shortages. • Making quick decisions to resolve problems and maintain the restaurant's reputation. 8. Customer Relations: • Building relationships with regular customers. • Addressing customer's concerns and feedback. 9. Training and Development: • Providing ongoing training and development opportunities for staff. • Keeping up to date with industry trends and best practices. Show less

  • Adept Motors
    • India
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Mechanical Design Engineer
      • Jul 2019 - Jun 2021

      • Creating precise 2D and 3D technical drawings and models using AutoCAD software based on engineering specifications, architectural plans, or product designs. • Understanding and interpreting design briefs, sketches, or concepts to translate them into accurate and detailed CAD representations. • Making necessary adjustments and revisions to drawings and models based on feedback from stakeholders or changes in project requirements. • Adhering to industry standards, building codes, and regulatory guidelines to ensure that designs meet safety and quality requirements. • Working closely with engineers, architects, project managers, and other team members to coordinate design efforts and ensure smooth project execution. • Identifying and resolving design issues or technical challenges that may arise during the design process. • Generating documentation and annotations to accompany the drawings, such as material lists, dimensions, and annotations. • Reviewing and verifying the accuracy of drawings and models to maintain high-quality standards and minimize errors. Show less

  • AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
    • India
    • Public Relations and Communications Services
    • 700 & Above Employee
    • Customer Service Associate (US Lisa)
      • Oct 2017 - Jun 2019

      • Responding to customer inquiries, concerns, and complaints through various communication channels like phone, email, and chat in a prompt and courteous manner. • Assisting customers with order-related issues, including tracking shipments, processing returns, refunds, and resolving delivery problems. • Providing detailed information about Amazon’s products, services, website navigation, and technical problems to ensure a seamless shopping experience. • Assisting customers with account-related matters such as password resets, address updates, and membership inquiries. • Escalating challenging customer issues or complaints to higher-level support or relevant departments for resolution. • Identifying opportunities to recommend relevant products and services that may complement customer’s purchases. • Adhering to Amazon’s customer service guidelines, policies, and procedures to maintain service excellence and uphold the company’s reputation. • Accurately documenting customer interactions and maintaining detailed records for future reference and analysis Show less

Education

  • University of Limerick
    Postgraduate Degree, Mechatronics, Robotics, and Automation Engineering
    2022 - 2023
  • Mumbai University Mumbai
    Bachelor of Engineering, Mechanical Engineering
    2011 - 2017
  • Modern College
    HSC, Science
    2009 - 2011
  • Modern School
    SSC, Science
    2008 - 2009

Community

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