Ashish Beck
National Head (B2C) - After Sales ( 2W & 3W - L5,L3) at Greaves Electric Mobility- Claim this Profile
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English Professional working proficiency
Topline Score
Bio
sreeram sasikumar
Ashish is very Good Team leader and his innovative Out of the Box thinking has made him to grow in his career with remarkable achievements. The way he handled the project showed resilience, experience, knowledge, and critical thinking.
Sundara Rajan Narayanan
Ashish is a self driven guy, at the same time a team player too. He is aggressive most of the time in his thinking and planning. His nature of handling the team with compassion bridges the aggressive approach with a assertive execution. Too good at analytical and handling data. He is always looking for challenging moments to deliver his best and trying to stand out. He will become a big guy in the industry oneday, I'm sure. Best Wishes to Ashish for his future endeavours
sreeram sasikumar
Ashish is very Good Team leader and his innovative Out of the Box thinking has made him to grow in his career with remarkable achievements. The way he handled the project showed resilience, experience, knowledge, and critical thinking.
Sundara Rajan Narayanan
Ashish is a self driven guy, at the same time a team player too. He is aggressive most of the time in his thinking and planning. His nature of handling the team with compassion bridges the aggressive approach with a assertive execution. Too good at analytical and handling data. He is always looking for challenging moments to deliver his best and trying to stand out. He will become a big guy in the industry oneday, I'm sure. Best Wishes to Ashish for his future endeavours
sreeram sasikumar
Ashish is very Good Team leader and his innovative Out of the Box thinking has made him to grow in his career with remarkable achievements. The way he handled the project showed resilience, experience, knowledge, and critical thinking.
Sundara Rajan Narayanan
Ashish is a self driven guy, at the same time a team player too. He is aggressive most of the time in his thinking and planning. His nature of handling the team with compassion bridges the aggressive approach with a assertive execution. Too good at analytical and handling data. He is always looking for challenging moments to deliver his best and trying to stand out. He will become a big guy in the industry oneday, I'm sure. Best Wishes to Ashish for his future endeavours
sreeram sasikumar
Ashish is very Good Team leader and his innovative Out of the Box thinking has made him to grow in his career with remarkable achievements. The way he handled the project showed resilience, experience, knowledge, and critical thinking.
Sundara Rajan Narayanan
Ashish is a self driven guy, at the same time a team player too. He is aggressive most of the time in his thinking and planning. His nature of handling the team with compassion bridges the aggressive approach with a assertive execution. Too good at analytical and handling data. He is always looking for challenging moments to deliver his best and trying to stand out. He will become a big guy in the industry oneday, I'm sure. Best Wishes to Ashish for his future endeavours
Credentials
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Train the Trainer Program (TOT) : Electric Vehicles & Charging Infrastructure Supported by FCDO, Government of United Kingdom
Tata Institute of Social SciencesNov, 2020- Sep, 2024 -
Tractor and Agriculture Machinery
Ministry of Agriculture & Farmers Welfare - Northern Region Farm Machinery Training & Testing Institute, Hisar (Haryana). Government of IndiaJul, 2006- Sep, 2024 -
Practical Training on Post Harvest Engineering and Technology
The Indian Council of Agricultural Research (ICAR) - Central Institute of Post-Harvest Engineering & Technology, Ludhiana, PunjabFeb, 2006- Sep, 2024 -
Programming Using C++
NIIT LimitedJun, 2005- Sep, 2024 -
Specialised Management Training Course on Quality Management
Ministry of Micro Small and Medium Enterprises , Government of IndiaFeb, 2005- Sep, 2024 -
Farm Implements and Machinery
The Indian Council of Agricultural Research (ICAR)-Central Institute Of Agricultural Engineering, Bhopal, Madhya PradeshJan, 2005- Sep, 2024 -
Society of Horticulture - Member
Allahabad Agricultural InstituteJan, 2003- Sep, 2024
Experience
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Greaves Electric Mobility
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India
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Motor Vehicle Manufacturing
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200 - 300 Employee
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National Head (B2C) - After Sales ( 2W & 3W - L5,L3)
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May 2022 - Present
Key Purpose of my Role: To build After Sales ecosystem for complete life cycle support and make Ampere the preferred brand across customer segments About Company: Greaves Electric Mobility (formerly known as Ampere Vehicles Private Limited) has over thirteen years of experience in EV technology, designing and manufacturing electric vehicles. With a strong base of 100000+ customers & growing backed by comprehensive EV ecosystem support from Greaves, Ampere is pushing boundaries to create an affordable & sustainable ecosystem for clean last-mile mobility in India. In the E-2W segment, Ampere is the fastest growing brand in India with a presence in both B2C and B2B segments. More information at https://amperevehicles.com/ Show less
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TVS Motor Company
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Country Manager ( 2W & 3W After Sales & Parts Business) - East Africa (International Business)
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Jun 2020 - May 2022
TVS Motor Company is the third largest 2-wheeler company in India with a revenue of over ₹18,217 crore (over US$2.9 billion). It has an annual sale of more than 3 million units and an annual capacity of over 4.95 million vehicles. TVS Motor is also the 2nd largest exporter in India with exports to over 60 Countries. Position: - Country Manager Service & Parts - Overseas (African countries) Purpose of my Role: Achieve customer satisfaction by ensuring the availability of service and spare parts to all customers. Establish TVSM standards and values for entire service network Show less
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Country Manager (2W - After Sales & Part Business )- Bangladesh and Myanmar, Global Business
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Sep 2017 - Jun 2020
Country Manager (After Sales)- Bangladesh and MyanmarBangladesh contributes to >50 % of Two Wheeler Volume for Hero MotoCorp Ltd and is the biggest export market for Indian 2 Wheeler Industry at $ 277 Million in FY 18 1. Manage Spare Parts Business to increase - Parts Revenue and to achieve business goals- Guiding distributor for Parts Management such as Inventory Control, Distribution, & Retail Pricing- Responsible for overall growth of Spare Part Business2. Develop Service & Spare Parts Network to increase customer reach and enhance business- Defining Network Guidelines with respect to Market.- New Market Establishment with planning of Signature Set up, Assembly Line, Learning Centre & Spare part Warehouse.3. Ensure & Monitor Customer Retention at workshop thru service reporting - to increase dealer's profitability- Analyze service demand & revenue forecast as per market potential- Define, Monitor & Improve Customer Satisfaction Index- Analyzing Capacity Utilization & Expansion Planning- Regular Business Review with Distributor Team4. Manage Technical Reports, KD & Warranty to ensure better product quality & customer satisfaction5. Organize Service & Parts Promotional Activities to achieve business goals6. Manpower Development & Training to ensure better service support Show less
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Manager - 2W After Sales Service & Parts Business
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Dec 2011 - Sep 2017
After Sales ManagerManaging the service network of the company across a territory and expanding it to increase service reach Service systems implementation activities. Network expansion and up gradation. Customer care system at dealership Technical training of dealers manpower Ensuring process and standard operating procedures as per the service policy. Implementation of policies and standards as per the service policy guidelines Redressal of customer complaints in stipulated time. Improvement of service reporting at workshop in the territory. Increasing the Parts business in the territory. Network expansion to penetrate into the rural market and reach to the customers door steps Product feedback in terms of technical reports. Service promotional activities to increase service reporting’s in the workshops Safety promotional activities to increase awareness on road safety. Competition and market feedback. Warranty and Free service submission and settlement. Show less
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Bajaj Auto Ltd
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India
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Manufacturing
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700 & Above Employee
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Area Service Manager - 2W
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Mar 2011 - Dec 2011
Bajaj Auto Limited is an Indian two-wheeler and three-wheeler manufacturing company. Bajaj Auto Limited Area Service Manager Mar’11 to Dec’11 (Assigned Area: Bihar & Jharkhand) Key Responsibility Area: • Handling territory as ASM. • Step up the customer experience. • Promoting Genuine Spares Sales. • Readiness for new products. • Tracking competitor activities and keeping abreast with the latest trends and requirements. • Promoting Sales by providing service support. • Product failure report and analysis to HO team. • Product performance feedback and competition benchmarking. • Meet the Business targets on Free Service redemption, Paid service share and Dealer & ASDs workshops revenue growth • Maintaining Service standards of Customer care and Vehicle care at Dealers, branches & ASDs across the territory. • Control on Warranty Claims • TPM Implementation at Dealerships and drive the Service agenda • Service network/ Capacity expansion as per DSS norms – Dealers & ASDs. • Implementing Service Quality Systems Show less
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Honda Motorcycle & Scooter India Pvt. Ltd.
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India
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Automotive
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700 & Above Employee
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Executive Customer Service (2W)
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Aug 2009 - Mar 2011
Executive-Customer Service, Kolkata Aug ‘09 – Mar ‘11 (Assigned Area: North East & Part of Bihar, West Bengal) Key Responsibility Area: Implementation of service operational system as per guideline at dealers & secondary networks Network expansion & up gradation Monitor, control & improve service performance Strengthen the company reputation by providing expert technical explanation and resolving product disputes between customer, dealer and manufacturer. To create and direct an “In House” Training and review program to develop new skills & approach. Guiding to dealers and ensuring their profitability Spare Parts management and support to dealer network Customer complaint analysis and resolution to prevent recurrences. Show less
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TAFE - Tractors and Farm Equipment Limited
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India
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Motor Vehicle Manufacturing
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700 & Above Employee
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Territory Sales Executive
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Feb 2008 - Jul 2009
Territory Executive, Jaipur, Rajasthan / Jabalpur, Madhya Pradesh Key Responsibility Areas: 1.Improve Sales Volume at Dealerships in the respective Territories 2.Dealer Sales Person (DSP) Management 3.Dealership Handling Ensure Proper DMS Co-ordination at dealership and required Models Stock availability. Ensure DSP Coaching and Motivation. Ensure Conversion of HP to Delivery Ensure generation of New Product HP in Weaker regions Ensure HP generation in Non Massey Ferguson Villages Ensure Weekly and Monthly Report Submission Execution of Market development (BTL) activities 4.Understanding of Retail Finance Process. 5.Manage ROI Dealers to ensure profitability. Show less
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Education
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2021 - 2021
Indian Institute of Technology, Roorkee
Certification, Services Marketing: Integrating People, Technology -
2021 - 2021
Indian Institute of Technology, Roorkee
Certification, Global Marketing Management -
2018 - 2020
NMIMS Global Access School for Continuing Education
Post Graduate Diploma Program, International Trade Management -
2003 - 2007
Allahabad Agricultural Institute
Bachelor of Technology, Agricultural Engineering -
2006 - 2006
Indian Institute of Technology, Roorkee
Project, Irrigation Water Management, Department of Water Resources Development and Management -
1990 - 2003
Delhi Public School - India
Senior Secondary Certificate, Science
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