Experience

Gem

• India
• Non-profit Organizations

• Senior Key Account Manager

  • Mar 2021 - Present

  New Delhi, Delhi, India ☛ Hold responsibility for Home Appliances categories(Washing Machine, Refrigerator) ☛ Efficiently managed key accounts- ✽ Goldenarch Consumer Electronics (Hyundai Electronics) ✽ Singer Corporation ✽ Flipkart India Pvt Ltd (MarQ & RealMe) ✽ Orfin Appliances Pvt Ltd (Khaitan) ✽ Feltron Industries Pvt Ltd (Feltron) ✽ Havells India Ltd (LLOYD) ✽ Super Cassettes Industries (T-Series) ✽ Infinity Retail Ltd (Croma) ✽ Mirc Electronics Limited (Onida) ✽ Amazon India (Amazon… Show more ☛ Hold responsibility for Home Appliances categories(Washing Machine, Refrigerator) ☛ Efficiently managed key accounts- ✽ Goldenarch Consumer Electronics (Hyundai Electronics) ✽ Singer Corporation ✽ Flipkart India Pvt Ltd (MarQ & RealMe) ✽ Orfin Appliances Pvt Ltd (Khaitan) ✽ Feltron Industries Pvt Ltd (Feltron) ✽ Havells India Ltd (LLOYD) ✽ Super Cassettes Industries (T-Series) ✽ Infinity Retail Ltd (Croma) ✽ Mirc Electronics Limited (Onida) ✽ Amazon India (Amazon Basics) ☛ Carry out Key Account Planning & Management – Perform Joint Business Planning (JBP) and maintain day-to-day relationships & communication with the sales team and key accounts ☛ Resourceful at maintaining a relationship with the customer to achieve quality product & service norms by resolving their service-related critical issues ☛ Possess effective communication, problem-solving & negotiation skills with the ability to coordinate with customers, and suppliers of the appropriate product line as per market requirement ☛ Monitoring/coordinating activities as appropriate & preparing internal reports like MIS for management ☛ Perform complete Business Planning for the customers and take full responsibility for the execution of plans ☛ Define the brand & product strategy and develop a product portfolio and product roadmap ☛ Actively participate in New Product Development (NPD) process and take ownership of market launches ☛ Undertake extensive market visits to develop insights. Perform market research and competitive benchmarking. Understand channel behavior and consumer trends & preferences Show less



JSG Innotech Pvt. Ltd.

• India
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Key Account Manager

  • Aug 2020 - Mar 2021

  Sonipat, Haryana, India ☛ Been part of Hi-Genie from its launch phase ☛ Coordinating with above key customers & Multiplex- ✽ Wonderchef Home Appliances Pvt. Ltd ✽ Infiniti Retail Ltd (Croma) ✽ PVR Cinemas ✽ INOX Leisure Ltd ✽ Carnival Cinemas ✽ Movietime Cinemas ✽ Cinepolis… Show more ☛ Been part of Hi-Genie from its launch phase ☛ Coordinating with above key customers & Multiplex- ✽ Wonderchef Home Appliances Pvt. Ltd ✽ Infiniti Retail Ltd (Croma) ✽ PVR Cinemas ✽ INOX Leisure Ltd ✽ Carnival Cinemas ✽ Movietime Cinemas ✽ Cinepolis ✽ Mukta A2 Cinemas ✽ Miraj Cinemas ✽ SRS Cinemas ☛ Formulating strategies & reaching out to the unexplored market segment/customer groups for business expansion by developing a grass-root business network ☛ Using personal customer database and online tools to expand company market Executing the long term business directions of the region to ensure maximum profitability in line with organizational objectives ☛ Resourceful at maintaining a relationship with the customer to achieve quality product & service norms by resolving their service-related critical issues ☛ Coordinating with the customer/distributors to answers all the queries & ensures complete customer satisfaction ☛ Delivering Training & Development activities – often a good way of Team building and providing product knowledge ☛ Managing activities pertaining to negotiation/finalization of deals for smooth execution of sales & order processing Show less



RBS Group

• Singapore
• Construction
• 1 - 100 Employee

• Assistant Manager

  • Jan 2019 - Aug 2020

  Delhi Area, India ☛ Acting as a primary point of contact between Customer & Employer through proper communication ☛ Efficiently managed key accounts- ✽ Reliance Industries Ltd ✽ Videocon International ✽ Hyundai Electronics ✽ Haier Appliances ✽ Singer Corporation ✽ Westway Electronics ✽ McCoy Appliances ✽ Murphy India ✽… Show more ☛ Acting as a primary point of contact between Customer & Employer through proper communication ☛ Efficiently managed key accounts- ✽ Reliance Industries Ltd ✽ Videocon International ✽ Hyundai Electronics ✽ Haier Appliances ✽ Singer Corporation ✽ Westway Electronics ✽ McCoy Appliances ✽ Murphy India ✽ Foxsky Electronics ✽ Amstrad (OVOT Pvt Ltd) ✽ VG Electronics ✽ Burly Home Appliances ✽ Micromax ✽ VEIRA Electronics ✽ Infinity Retail Ltd (Croma) ✽ LLOYD ☛ Track record of consistently achieving sales targets at branches by identifying high yielding services & products ☛ Working closely with the internal departments to achieve a harmonious working environment & gather operational efficiency ☛ Spearheading the entire gamut of sales & marketing operations & maintaining the operational budget gamut ☛ Accountable for reviewing payment terms, LC, PDC, etc. along with customer clearances, logistics negotiation ☛ Mapping customer needs & providing the best products to suit their requirement ☛ Efficiently introduced new products & services giving presentations & demonstrations as per customer needs ☛ Analysis of latest marketing trends & tracking competitor activities & providing valuable inputs for fine-tuning sales & marketing strategies ☛ Managing customer-eccentric operations by achieving delivery timelines & service quality norms ☛ Generating business from existing accounts & achieving profitability & sales growth Show less



Dixon Technologies India Limited

• India
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Marketing Executive

  • Jan 2017 - Jan 2019

  Noida Area, India ☛ Acting as a primary point of contact between Customer & Employer through proper communication ☛ Efficiently managed key accounts- ✽ Godrej & Boyce Manufacturing Company Ltd (Godrej) ✽ Intex Technologies (Intex) ✽ Havells India Ltd (LLOYD) ✽ Reliance Industries Limited (Reconnect) ✽ Super Cassettes Industries Pvt Ltd (T-Series) ✽ Oscar International (Oscar) ✽ Westway Electronics (Weston)… Show more ☛ Acting as a primary point of contact between Customer & Employer through proper communication ☛ Efficiently managed key accounts- ✽ Godrej & Boyce Manufacturing Company Ltd (Godrej) ✽ Intex Technologies (Intex) ✽ Havells India Ltd (LLOYD) ✽ Reliance Industries Limited (Reconnect) ✽ Super Cassettes Industries Pvt Ltd (T-Series) ✽ Oscar International (Oscar) ✽ Westway Electronics (Weston) ✽ Haier Appliances (Haier) ✽ Sai Teja Plastics Industries (Skyzen) ✽ Videocon Industries ✽ Hometech Digital Pvt Ltd (Akai) ✽ Videotex International (Daiwa) ✽ Panasonic India ✽ Suntech Vision Pvt Ltd (SVL) ✽ Infinity Retail Ltd (Croma) ✽ Mitashi ☛ Skilled in conducting competitor analysis to study market trends / competitor moves thus achieve the market share ☛ Resourceful at maintaining a relationship with customer to achieve quality product & service norms by resolving their service-related critical issues ☛ Possess effective communication, problem-solving & negotiation skills with the ability to coordinate with customer, suppliers of the appropriate product line as per market requirement ☛ Forecasting & planning monthly & quarterly sales targets & executing those in a given time frame ☛ Monitoring/coordinating activities as appropriate & preparing internal reports like MIS for management ☛ Monitoring the overall functioning of processes, identifying improvements areas & implementing adequate measures to maximize the customer satisfaction level Show less



Schmitten Chocolates

• Food and Beverage Services
• 1 - 100 Employee

• Intern

  • Oct 2016 - Nov 2016

  Gurgaon, India My profession in Schmitten Chocolates was corporate gifting during festival season. Mapping customer requirements, coordinating, developing & implementing processes in line with guidelines. - We all know that promotional gifts are important tools for advertising a company and getting their corporate message across to the intended audience. But how exactly do corporate gifts help in the promotion of a company? - Corporate gifts are unlike promotional items in a lot of ways… Show more My profession in Schmitten Chocolates was corporate gifting during festival season. Mapping customer requirements, coordinating, developing & implementing processes in line with guidelines. - We all know that promotional gifts are important tools for advertising a company and getting their corporate message across to the intended audience. But how exactly do corporate gifts help in the promotion of a company? - Corporate gifts are unlike promotional items in a lot of ways, especially in the value and price of these items. Promotional items are usually given out to the general public in hopes that the business will be promoted to new, potential clients. Promotional items are more generally low-value items like pens, keyrings, and similar items. - Although these promotional items are good materials to attract people into supporting the business, they may not be ideal gifts to give to long-time clients that have been giving a lot of business to the company. Show less



Sony Electronics

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Intern

  • Oct 2015 - Nov 2015

  Saharanpur Area, India Sales executives are the key point of contact between an organization and its clients: - Involved planning & execution for ATL, BTL activities, product & feature development, mitigating competition actions & consumer researches for India region - Support PR & Digital media for product promotions (Press conferences, product reviews, press releases, social media promotions) - To satisfy customer queries, - To educate customer at the front level about the product offering -… Show more Sales executives are the key point of contact between an organization and its clients: - Involved planning & execution for ATL, BTL activities, product & feature development, mitigating competition actions & consumer researches for India region - Support PR & Digital media for product promotions (Press conferences, product reviews, press releases, social media promotions) - To satisfy customer queries, - To educate customer at the front level about the product offering - Introducing new products. My profession in Sony was: Demonstrating and presenting products of Sony Led Television, DVD Player, Camera. Show less



Techmahindra Pvt. Ltd.

• India
• Semiconductors
• 700 & Above Employee

• Intern

  • Jun 2013 - Jul 2013

  Noida Area, India Ascertaining the preparation of proof of concept, technical data, Technical Specifications, Demos & Presentations To assist with activities which may include the following: - Configuring and validating secure systems and physical controls. - Testing security products and systems to detect security weakness. - Working on various language like as: HTML, CSS, Jquery-Mobile, HTML5, CSS3, Java