Network Assistant

• Jul 2018 - Present

Handling IT issues at Haryana Civil Secretariat, Chandigarh Handling IT issues at Haryana Civil Secretariat, Chandigarh

Technical Support Executive

• Apr 2017 - Present

IT Executive

• Apr 2015 - Dec 2016

$ Handling Network devices switch, WiFi etc. $ Maintaining Netgear firewall . $ C ordinate with ISP and monitor network speed , connectivity and issue. $ C ordinate with outsourcing zimbra mail server and resolve related issue. $ Troubleshoot daily coming user issue. $ ERP installation and troubleshooting. $ Contact with devices vender (HP, Dell etc.) and replace assets. $ Conduct basic training time to time for internal users. $ Handling print devices. $ Maintain Wave Bridge. $ Maintaining machines software ( BTS System, Vitel Scan) $ Purchase system parts and troubleshoot issues. $ Make and update inventory.

DL2- Wipro Infotech

• Oct 2014 - Mar 2015

Handling IT related issue of HIL users. Handling IT related issue of HIL users.

Associate Engineer

• Jan 2014 - Jul 2014

Resolve client's issue at Asian Paints ,Rohtak. Resolve client's issue at Asian Paints ,Rohtak.

Technical Helpdesk Engineer

• Sep 2012 - Oct 2013

Remotely troubleshooting of MS Office,Network Printer and other company's software. Remotely troubleshooting of MS Office,Network Printer and other company's software.

DesktopSupport Engineer

• Apr 2011 - Jul 2011

It's my duty to resolve or troubleshoot IT related issue facing by users of HMEL company. I am supporting users on remote desktop as well as telephone and by physical visit.We have thousand of user in company.We have four shift that was rotate after 2 weeks. It's my duty to resolve or troubleshoot IT related issue facing by users of HMEL company. I am supporting users on remote desktop as well as telephone and by physical visit.We have thousand of user in company.We have four shift that was rotate after 2 weeks.