Experience

PRAVEG LIMITED

• India
• Hospitality
• 1 - 100 Employee

• Regional General Manager

  • Apr 2023 - Present

  Handling 4 Properties in Daman and Diu Praveg Beach Resort Light House Beach Daman Praveg Beach Resort Jampore Beach Daman Praveg Beach Resort Chakratirth Beach Diu Praveg Beach Resort Ghoghla Beach Diu Dedicated hotel general manager with more than 14 years of experience providing Guests with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and… Show more Handling 4 Properties in Daman and Diu Praveg Beach Resort Light House Beach Daman Praveg Beach Resort Jampore Beach Daman Praveg Beach Resort Chakratirth Beach Diu Praveg Beach Resort Ghoghla Beach Diu Dedicated hotel general manager with more than 14 years of experience providing Guests with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible. Show less Handling 4 Properties in Daman and Diu Praveg Beach Resort Light House Beach Daman Praveg Beach Resort Jampore Beach Daman Praveg Beach Resort Chakratirth Beach Diu Praveg Beach Resort Ghoghla Beach Diu Dedicated hotel general manager with more than 14 years of experience providing Guests with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and… Show more Handling 4 Properties in Daman and Diu Praveg Beach Resort Light House Beach Daman Praveg Beach Resort Jampore Beach Daman Praveg Beach Resort Chakratirth Beach Diu Praveg Beach Resort Ghoghla Beach Diu Dedicated hotel general manager with more than 14 years of experience providing Guests with the highest degree of hospitality and customer service by ensuring that facilities meet and exceed expectations. Strong leader possessing outstanding work ethic and integrity, always dedicated to meeting budget and meticulously documenting financials. Manages by leading and showing staff the rewards of pushing past their own expectations to provide the best work possible. Show less



Radisson Hotel Group

• Belgium
• Hospitality
• 700 & Above Employee

• Room Division Manager

  • Apr 2019 - Jul 2023

  Experienced Rooms Division Manager with over 5 years of senior management experience in 4-star hotels. Strong communication, people and leadership skills. Proven track record of optimizing departmental performance and delivering outstanding guest experiences. Experienced Rooms Division Manager with over 5 years of senior management experience in 4-star hotels. Strong communication, people and leadership skills. Proven track record of optimizing departmental performance and delivering outstanding guest experiences.



The Gold Beach Hotels & Resorts - Daman

• India
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Jan 2017 - Apr 2019

   Oversee daily Front Desk duties and activities.  Train team on how to maintain position in control and sending confirmation mails  Ensure open communication with owner, group, wholesale and shuttle. Departments and ensure all pertinent information is given to the individual departments.  Troubleshoot all guest issues and problems  Develop and implement strategies for front office team that support in achievement of hotel goals.  Taking care of hotel operation in absence… Show more  Oversee daily Front Desk duties and activities.  Train team on how to maintain position in control and sending confirmation mails  Ensure open communication with owner, group, wholesale and shuttle. Departments and ensure all pertinent information is given to the individual departments.  Troubleshoot all guest issues and problems  Develop and implement strategies for front office team that support in achievement of hotel goals.  Taking care of hotel operation in absence of GM  Sales calls and meeting with clients & airport authority.  Managing and assisting basic arrangement for client visit &board meetings.  Preparing report for the next day about action plan of the day.  Making weekly quarterly and yearly report To preparing room division budget for next financial year.  Participate in the development of business strategies which are aligned with over all objectives of hotel.  Responsible for Online travel Portal - rate contracting and maintaining rate parity  Keep monitoring on the Online Payment accounting and maintain a record of it.  Perform competitive benchmark studies and follow market trends  In general, perform any other duties might requested by General Manager. Ensure implementation of all hotel policies and house rules.  Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.  Prepare revenue and occupancy forecasting.  Ensure logging and delivery of all messages, packages, and mail in a timely and manegers and other employees Show less  Oversee daily Front Desk duties and activities.  Train team on how to maintain position in control and sending confirmation mails  Ensure open communication with owner, group, wholesale and shuttle. Departments and ensure all pertinent information is given to the individual departments.  Troubleshoot all guest issues and problems  Develop and implement strategies for front office team that support in achievement of hotel goals.  Taking care of hotel operation in absence… Show more  Oversee daily Front Desk duties and activities.  Train team on how to maintain position in control and sending confirmation mails  Ensure open communication with owner, group, wholesale and shuttle. Departments and ensure all pertinent information is given to the individual departments.  Troubleshoot all guest issues and problems  Develop and implement strategies for front office team that support in achievement of hotel goals.  Taking care of hotel operation in absence of GM  Sales calls and meeting with clients & airport authority.  Managing and assisting basic arrangement for client visit &board meetings.  Preparing report for the next day about action plan of the day.  Making weekly quarterly and yearly report To preparing room division budget for next financial year.  Participate in the development of business strategies which are aligned with over all objectives of hotel.  Responsible for Online travel Portal - rate contracting and maintaining rate parity  Keep monitoring on the Online Payment accounting and maintain a record of it.  Perform competitive benchmark studies and follow market trends  In general, perform any other duties might requested by General Manager. Ensure implementation of all hotel policies and house rules.  Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.  Prepare revenue and occupancy forecasting.  Ensure logging and delivery of all messages, packages, and mail in a timely and manegers and other employees Show less



Pride Hotel

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• FOM

  • Oct 2015 - Jan 2017

  . Keeping control on Inventory of Hotel rooms . Daily monitor of Room Inventory and Position of the hotel in market . Strong knowledge on Property Management System . Strong ability to solve problems by identifying and giving solutions to make guest stay comfortable. . Closely monitor Reservation department and assist them in keeping the position in control . Train team on how to maintain position in control and sending confirmation mails . Keep an over view on the… Show more . Keeping control on Inventory of Hotel rooms . Daily monitor of Room Inventory and Position of the hotel in market . Strong knowledge on Property Management System . Strong ability to solve problems by identifying and giving solutions to make guest stay comfortable. . Closely monitor Reservation department and assist them in keeping the position in control . Train team on how to maintain position in control and sending confirmation mails . Keep an over view on the reservation, to avoid duplication/missing reservation . Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards. . Analyze rate variance, monitor credit report and keep record of all corp. letters and billing instructions. . Recruit, hire and train new staff as per requirement and retain associates in the department . Monitor guest satisfaction processes and respond to the guest concerns and inquiries and full fill them.. . Going out of way as in then required to make the guest comfortable under advice of reporting boss . Conduct daily, weekly meeting within the department . Train, motivate the under level staff and encourage them to come to next level . Develop and implement strategies for front office team that support in achievement of hotel goals. . Market and Trend Analysis - Understanding the demand patterns and behavior of the market. . Participate in the development of business strategies which are aligned with over all objectives of hotel . Responsible for Online travel Portal - rate contracting and maintaining rate parity . Pricing of Inventory based on market demand with yield tactics to enhance revenue . Coordinate with all the online channels closely on daily basis to know about the market and competitors and plan your strategy according Show less . Keeping control on Inventory of Hotel rooms . Daily monitor of Room Inventory and Position of the hotel in market . Strong knowledge on Property Management System . Strong ability to solve problems by identifying and giving solutions to make guest stay comfortable. . Closely monitor Reservation department and assist them in keeping the position in control . Train team on how to maintain position in control and sending confirmation mails . Keep an over view on the… Show more . Keeping control on Inventory of Hotel rooms . Daily monitor of Room Inventory and Position of the hotel in market . Strong knowledge on Property Management System . Strong ability to solve problems by identifying and giving solutions to make guest stay comfortable. . Closely monitor Reservation department and assist them in keeping the position in control . Train team on how to maintain position in control and sending confirmation mails . Keep an over view on the reservation, to avoid duplication/missing reservation . Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards. . Analyze rate variance, monitor credit report and keep record of all corp. letters and billing instructions. . Recruit, hire and train new staff as per requirement and retain associates in the department . Monitor guest satisfaction processes and respond to the guest concerns and inquiries and full fill them.. . Going out of way as in then required to make the guest comfortable under advice of reporting boss . Conduct daily, weekly meeting within the department . Train, motivate the under level staff and encourage them to come to next level . Develop and implement strategies for front office team that support in achievement of hotel goals. . Market and Trend Analysis - Understanding the demand patterns and behavior of the market. . Participate in the development of business strategies which are aligned with over all objectives of hotel . Responsible for Online travel Portal - rate contracting and maintaining rate parity . Pricing of Inventory based on market demand with yield tactics to enhance revenue . Coordinate with all the online channels closely on daily basis to know about the market and competitors and plan your strategy according Show less



Golden Tulip Hotels, Suites & Resorts

• France
• Hospitality
• 700 & Above Employee

• Reservation Manager

  • Jan 2014 - Oct 2015

  Responsible for the revenue and inventory management.  Managing room inventory and Yield management in close co-ordination with Sales, Front Office and reservations.  Compilation and analysis of all data.  Forecasting and budgeting.  Conduct weekly revenue meeting.  Maintenance of all third party web sites and hotel web site.  Maintaining IDEAS The forecasting Module to generate the best result.  Provide necessary inputs to General Manager, Director of Sales and… Show more Responsible for the revenue and inventory management.  Managing room inventory and Yield management in close co-ordination with Sales, Front Office and reservations.  Compilation and analysis of all data.  Forecasting and budgeting.  Conduct weekly revenue meeting.  Maintenance of all third party web sites and hotel web site.  Maintaining IDEAS The forecasting Module to generate the best result.  Provide necessary inputs to General Manager, Director of Sales and Front office Manager, based on study of various trends and patterns  Collection, assimilation, analysis, recording and presentation of Data in the form of MIS, Weekly and Monthly Management reports, weekly and monthly projections and Financial review reports. Show less Responsible for the revenue and inventory management.  Managing room inventory and Yield management in close co-ordination with Sales, Front Office and reservations.  Compilation and analysis of all data.  Forecasting and budgeting.  Conduct weekly revenue meeting.  Maintenance of all third party web sites and hotel web site.  Maintaining IDEAS The forecasting Module to generate the best result.  Provide necessary inputs to General Manager, Director of Sales and… Show more Responsible for the revenue and inventory management.  Managing room inventory and Yield management in close co-ordination with Sales, Front Office and reservations.  Compilation and analysis of all data.  Forecasting and budgeting.  Conduct weekly revenue meeting.  Maintenance of all third party web sites and hotel web site.  Maintaining IDEAS The forecasting Module to generate the best result.  Provide necessary inputs to General Manager, Director of Sales and Front office Manager, based on study of various trends and patterns  Collection, assimilation, analysis, recording and presentation of Data in the form of MIS, Weekly and Monthly Management reports, weekly and monthly projections and Financial review reports. Show less



Concept Hospitality

• India
• Hospitality
• 200 - 300 Employee

• Duty Manager

  • Dec 2012 - Jan 2014

  Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community making the reports like weekly reports F.O tracker , revenue reports and all handling complain .......... Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community making the reports like weekly reports F.O tracker , revenue reports and all handling complain ..........



Fortune Park Hotels Limited

• Front Office Executive

  • Aug 2009 - Nov 2012

  Overseeing the day to day operation of the hotel including c/In & c/out of guest rooms Has been responsible for assigning the appropriate room to the guest & do sandary guest services Has been perform cashiering & make report at the and of the shift Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community Overseeing the day to day operation of the hotel including c/In & c/out of guest rooms Has been responsible for assigning the appropriate room to the guest & do sandary guest services Has been perform cashiering & make report at the and of the shift Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community



Hotel Clarks Amer

• India
• Hospitality
• 1 - 100 Employee

• Front Office Assistant

  • Jan 2008 - Jul 2009

  Overseeing the day to day operation of the hotel including c/In & c/out of guest rooms Has been responsible for assigning the appropriate room to the guest & do sandary guest services Has been perform cashiering & make report at the and of the shift Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community Overseeing the day to day operation of the hotel including c/In & c/out of guest rooms Has been responsible for assigning the appropriate room to the guest & do sandary guest services Has been perform cashiering & make report at the and of the shift Meeting, greeting and getting feedback from customers. Advertising and marketing the hotel & its outlets within the community