Experience

British Veterinary Association (BVA)

• United Kingdom
• Veterinary Services
• 1 - 100 Employee

• Head of Technology and Data

  • Jun 2020 - Present

  Responsible for overall technical management and leadership to the organisation, encouraging controlled innovation and improvement in the technology and data systems, processes and ways of working. Ownership of the organisation's budget for third party technology spend and ensuring cost-optimisation of infrastructure and support services. Project management and delivery of significant change management initiatives for the organisations digital and data landscape. Projects include: CRM migration to Dynamics 365 and partner changeover Digital landscape integration across multiple platforms (CRM, website, portal and third-party partners) IT MSP changeover Infrastructure refresh across storage, network and licensing Show less



IT Support Kit

• United Kingdom
• Information Technology & Services

• Founder

  • Oct 2020 - Dec 2021

  Founded a small business to support the local community with technology during the coronavirus pandemic. Founded a small business to support the local community with technology during the coronavirus pandemic.



Hamilton-Brown

• United Kingdom
• Design Services
• 1 - 100 Employee

• IT Manager

  • Feb 2015 - May 2020

  Ownership of all technology landscape and budget Implementation of technology strategy and continuous improvement road map Vendor management Resource management of software developers and IT support Projects include: Bespoke Microsoft Office (C#, VSTO, ASP.NET Core Web API, Azure) design software solutions for Grant Thornton, BDO, CBRE, KornFerry and Osborne Clarke. Deltek's Workbook CRM implementation for complete agency and finance management IT MSP changeover Infrastructure overhaul across storage, network and licensing. Replacing desktop machinery for all users with laptops and a versatile hybrid working environment. Show less



Andrew Shipway

• Leigh-On-Sea, United Kingdrom

• Freelance IT Consultant

  • May 2016 - Dec 2018

  Offering freelance infrastructure support and consultation to small and medium businesses. Project work includes Office 365 management and support, Windows desktop support, office moves and IT strategy and direction advice. Recruitment Sector (http://www.franklinfitch.com/) Continuous remote and onsite support. Projects have included an office move, regular re-patching, Windows 7 and 10 troubleshooting, website development and support, general consultancy Film and TV industry (http://authorcolour.co.uk/): Post-production studio setup including High-Spec Mac Pro, BlackMagic SmartView Scope, BlackMagic UltraStudio 4k, Flanders Scientific CM250 Grading Monitor all interconnected via ThunderBolt and BNC connectors. Also offered advice and guidance on general Mac usage, cable tidy solutions and equipment maintenance. Show less



Invenica

• IT Services and IT Consulting
• 1 - 100 Employee

• IT Consultant

  • Aug 2013 - Mar 2015

  Working in a diverse role supporting a number of business critical departments including Infrastructure, Development, QA, Back Office and Recruitment. Responsibilities included: ● Supporting the IT Management and Operations Director with an 80 seat office migration which included ensuring backups were up to date, shutting the network down safely, arrange for vital network equipment to be transported to new premises safely and securely, server and desktop setup, network testing, cloud based SIP telephony setup and support for users upon completion of office move. ● Creation of an 'API-Centric' web application written mostly in PHP combined with complex SQL queries. The web application was based around a product recommendation API that would utilise multiple SQL queries from eCommerce, CRM and customer databases in order to provide relevant product recommendations across eCommerce, Telephony and email marketing. Working alongside the CTO and Product Owner to ensure requirements and standards meet those set out in the project outline. This was a proof of concept project that was pitched and is currently still in negotiation stages with a leading cloud solutions provider. Other technologies used included HTML, CSS, JSON and Javascript. ● Automation of web traffic for a demonstration eCommerce site using Watir WebDriver, also used for carrying out full user journeys on eCommerce websites for testing purposes. ● Customisation of SugarCRM for proof of concept demonstrations including adding frames to display the PHP based web application and utilise data within the CRM to make API calls using the PHP cURL library. ● QA Support with a leading telecoms organisation on internal authentication applications. Working with the remote Senior Developer in order to identify, track and report issues on new versions and releases. Show less



Brighton & Hove Albion Football Club

• United Kingdom
• Spectator Sports
• 200 - 300 Employee

• Match Day Steward

  • Jan 2013 - Jul 2013



Alton Garden Centre

• Wickford, Essex, United Kingdom

• Online Content Editor & Sales Assistant

  • Mar 2008 - Aug 2011