Information Technology Engineer

• Apr 2018 - Present

Assistant Manager

• Dec 2015 - Mar 2018

IT Professionals

IT Professional

• Dec 2014 - Apr 2015

Job Summary: To support and to maintain the overall IT infrastructure of OCL-Omera Cylinders Limited Plant and to ensure IT support to users for performing their functionalities.Principle Activities: 1. Necessary IT support to the users, installation and configuration of Desktop/Laptops and its Operating Systems and other applications. Ensure high level of client and network security and regular update of Antivirus system to all users (live path download if required)… Job Summary: To support and to maintain the overall IT infrastructure of OCL-Omera Cylinders Limited Plant and to ensure IT support to users for performing their functionalities.Principle Activities: 1. Necessary IT support to the users, installation and configuration of Desktop/Laptops and its Operating Systems and other applications. Ensure high level of client and network security and regular update of Antivirus system to all users (live path download if required) and configuration IBM Lotus mail client and its installation & trouble shooting. 2. Managing smooth TCP/IP based LAN & WAN communication using Routes, Switches, Radio units, Wi-Fi and fiber optics devices and engage in troubleshooting, diagnosis and resolving anomalies and also initiated further enhancement if required.3. Ensure proper administration of File and Print servers, ensure smooth operation of FingerTEK Attendance System and its backup, generate daily In-Out Reports, ensure operation of Photocopier, Printers etc. and maintain IT Asset Inventory.4. Provide support to general users for diagrams, MS PowerPoint presentation slides, official Social Media related activities for branding and marketing and also for generating ERP process development diagram. 5. Coordination, commissioning and maintenance of CCTV network monitoring system, data backup and troubleshooting.6. Coordinate with vendors /suppliers for procurement and configuration and act as bridge between company and supplier-company for satisfactory deployment of software and hardware7. Constant and consistent compliance with local and Corporate SH&E regulations and policies and report accident, unsafe practices and hazards to immediate supervisor. Show more Show less

IT Specialist

• Mar 2015 - 2015less than a year

RESPONSIBILITIES 1. Support end-users with IT-related problems in a responsive and service oriented manner. 2. Setup, management, and maintenance of IT-related equipment. 3. Monitor backup jobs and ensure high level of completion success rate. 4. Manage time and projects effectively. 5. Help put processes in place to maintain a stable network environment. 6. Training staff with IT related equipment. 7. Ensure the troubleshooting, installation, and… RESPONSIBILITIES 1. Support end-users with IT-related problems in a responsive and service oriented manner. 2. Setup, management, and maintenance of IT-related equipment. 3. Monitor backup jobs and ensure high level of completion success rate. 4. Manage time and projects effectively. 5. Help put processes in place to maintain a stable network environment. 6. Training staff with IT related equipment. 7. Ensure the troubleshooting, installation, and implementation of systems. 9. Ensure data integrity with regard to our fixed asset inventories. 10. Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business being especially proactive with new technologies. 11. Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing. 12. Develop and maintain information architectures (data, application, network) ensuring the system is on-line daily. 13. Maintain hardware and software maintenance agreements to ensure integrity of operations processes. Show more Show less

Executive, Factory IT in Charge

• Oct 2012 - Nov 2014

 Google Apps , Email Solution , Clouding Recently I have done implement HR and Payroll software for smooth HR/Admin operation at Factory End Provide employee daily attendance based report through Automation. Antivirus software implement, monitoring and troubleshooting Daily GTR software Backup, monitoring, vendor communication if needed Printer Server deployment in Factory and report to Top management Virtual machine concept implement and Saving Extra Hardware and…  Google Apps , Email Solution , Clouding Recently I have done implement HR and Payroll software for smooth HR/Admin operation at Factory End Provide employee daily attendance based report through Automation. Antivirus software implement, monitoring and troubleshooting Daily GTR software Backup, monitoring, vendor communication if needed Printer Server deployment in Factory and report to Top management Virtual machine concept implement and Saving Extra Hardware and Cost New LAN setup and Daily Network monitoring and report to Top management.  Provide service to troubleshoot computer application, hardware & network problem Setup new system & LAN IT Asset Inventory/IT budget  Provide employee daily attendance based report through Automation.  Improve work process continuously Vendor Communication for any IT Related Task Business software: DyeManager, Orgatex, Titanic, Auto LAB, Payroll, kormee, Tally etc. Show more Show less

IT Officer

• Aug 2010 - Oct 2012

Major Responsibilities:• Ensure Day to day IT Support (End user Laptop, Desktop Support) Using Helpdesk Software Total 650 Computers• Troubleshoot personal computer (HP, Accer, Dell etc Brand and Clone PC) hardware and software problems individually.• Helpdesk Ticketing System managing • DSM Software Managing for Remote Support• PC Servicing Status monthly Report and Business Unit wise Inventory• End User training on Proper Computer using, Basic idea of Hardware… Major Responsibilities:• Ensure Day to day IT Support (End user Laptop, Desktop Support) Using Helpdesk Software Total 650 Computers• Troubleshoot personal computer (HP, Accer, Dell etc Brand and Clone PC) hardware and software problems individually.• Helpdesk Ticketing System managing • DSM Software Managing for Remote Support• PC Servicing Status monthly Report and Business Unit wise Inventory• End User training on Proper Computer using, Basic idea of Hardware, Software, Network. • Ensure Buyer presentation Wi-Fi, Projector etc.• Hardware Inventory Laptop, Desktop, Printer, Photocopy machine etc.• Standard Network Setup by using USA based PANDUIT Product.• Maintain LAN and Internet connectivity products (Cisco Switch 500, 2960, 3560 Wireless Access Point and MicroTik Router) and their installation and configuration.• Configure Troubleshoot & Maintain Active Directory Server, FTP, IIS, DNS, DHCP, Hyper-V, File server, WDS Server by using Windows Server.2003/2008 and Anti Virus Software• Configure, troubleshoot, and maintain FTP, DNS, DHCP • Branch office visit and User support• Buyer software Installation and website Access Troubleshooting.• SMART Phone Mail configure and Troubleshooting.• NOC Monitoring • VPN, Wireless and CISCO Router Configuration.• Various Types of Hardware, Software and Network Installation, Configuration and Setup.• CCTV Surveillance System Troubleshooting, • Bio-Metric Attendance Device Troubleshooting,• Laser & Inkjet Printer Troubleshooting, End user support.• Network printer ,Zebra Printer, Configuration and Troubleshooting• Provide network security, Assign IP addresses and maintains the database of various IT devices that are connected to the system network.• IT Asset Inventory and Daily maintains Show more Show less