Senior Executive - Academic Operations

• Apr 2023 - Present

Program Monitoring Executive

• Aug 2021 - Feb 2023

● In HLC project – We conducted 8000+ sessions with 92% of happy sessions successfully ● Collaborate with the team to ensure the live class SOP’s ● Onboarding of New teacher’s and new members for product features ● Identify areas of improvements in project for betterment of students ● Handling the Content Scheduling (Homework’s/Tests) on CMS portal ● Coordinate with SME’s and Freelancer on their class performance ● Ensure smooth operations and troubleshoot operational issues ● Responsible for class recording and report anomalies observed in classes ● Supervise scores of teacher on basis of class SOP’s provided by the teammembers ● Quality Assessment and Fixing of Class content delivery ● Identify the Students issues via Calls/Telegram and provide reports to management for improving user experience Show less

Mathematics Teacher

• Jun 2022 - Nov 2022

● Solving Student’s doubts 1 on 1 Live tuition session ● Quality check of solutions as per the guidelines provided by team ● Solving Student’s doubts 1 on 1 Live tuition session ● Quality check of solutions as per the guidelines provided by team

Category Management Executive

• Oct 2019 - Aug 2021

● Resolve student issues in live classes & post class doubts with utmost priority & satisfaction ● Product upgrades on Mobile App with proper documentation along with testing of APK ● On-boarding of paid students for new product features & initiatives ● Handling end to end operations of content scheduling & publishing on Mobile app ● Manage CMS Portal for content publishing on Mobile app ● Supervise free-lancers for content production and team members for operations ● Part of Mentor team also in order to provide timely mentorship as per the students’ needs Show less

Subject Matter Expert -Mathematics

• Apr 2021 - Jun 2021

Create Solutions and Providing Error free Content and use different math equation software (Math type, Latex, Equation Editor) for writing in brianly portal equation Create Solutions and Providing Error free Content and use different math equation software (Math type, Latex, Equation Editor) for writing in brianly portal equation

Subject Matter Expert Mathematics

• Apr 2020 - May 2020

Create questions of Mathematics upto 12th and JEE mains level along with solutions on Content Grail portal. Providing Error free Content and use different math equation software (Math type, Latex, Equation Editor) for writing. Create questions of Mathematics upto 12th and JEE mains level along with solutions on Content Grail portal. Providing Error free Content and use different math equation software (Math type, Latex, Equation Editor) for writing.

Summer Trainee

• May 2017 - Jul 2017