Experience

Terrapinn Middle East

• United Arab Emirates
• Media Production
• 1 - 100 Employee

• Business Development Manager

  • Jun 2022 - Present

  Dubai, United Arab Emirates Helping companies to connect with BFSi decision makers from across EMEA. Business Development for the Seamless brand of events: - Seamless Middle East (Identity, Biometric, Authentication, Home Delivery, eCommerce, Retail)



Condo Protego

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Consultant

  • May 2021 - Jun 2022

  Dubai, United Arab Emirates • My role includes new business development and account management in an extremely competitive market • I require full knowledge of over 40 core IT infrastructure and data security products from several manufacturers, and be able to meet customers, give product presentations and carry discussions and prepare proposals and pricing responses • I am in charge of the sales cycle, from first contact, through opportunity qualification, proposals, procurement, deal closure and payment… Show more • My role includes new business development and account management in an extremely competitive market • I require full knowledge of over 40 core IT infrastructure and data security products from several manufacturers, and be able to meet customers, give product presentations and carry discussions and prepare proposals and pricing responses • I am in charge of the sales cycle, from first contact, through opportunity qualification, proposals, procurement, deal closure and payment collection • Deal sizes vary from just $5000 to over $1.5 million, with customers from SMEs to Fortune 500s. A crucial part of my job is being able to form two-way relationships with customers, suppliers and manufacturers to ensure success over time and the ability to meet targets Show less



Bulwark Technologies LLC

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr Product Manager

  • Dec 2018 - May 2021

  Dubai, United Arab Emirates • Providing a security gap analysis to customers to address issues and concerns on existing platform • Developing customer centric project pipeline and budgetary compliance • Supervising the sales team by implementing base case practises to achieve goal • Proposing and implementing new incentive strategies to motivate staff and improve overall customer relations • Responsible for continuous business improvement through marketing strategies



DBFS SECURITIES LIMITED

• India
• Financial Services
• 1 - 100 Employee

• Research And Marketing assistant

  • Mar 2018 - Oct 2018

  Ernakulam, Kerala, India



Hertz

• United States
• Travel Arrangements
• 700 & Above Employee

• IT Operations Manager

  • Mar 2017 - Mar 2018

  Melbourne, Australia • Managing and Supervising customer service and vehicle turn around support • Creating a customer service efficiency model to boost customer experience and satisfaction • Proposing and implementing new incentive strategies to motivate staff and improve overall customer service and sales • Proposing new security measures to maximize customer experience • Developed short cut keys for the Cars+ Oracle software, to increase speed of service and efficiency during car… Show more • Managing and Supervising customer service and vehicle turn around support • Creating a customer service efficiency model to boost customer experience and satisfaction • Proposing and implementing new incentive strategies to motivate staff and improve overall customer service and sales • Proposing new security measures to maximize customer experience • Developed short cut keys for the Cars+ Oracle software, to increase speed of service and efficiency during car rentals • Providing training to staff to express importance of customer service over sales • Responsible for continuous improvement of the implemented business process.

• Customer Service Executive

  • Oct 2016 - Mar 2017

  Melbourne, Australia



Cognizant

• Uzbekistan
• Education
• 1 - 100 Employee

• Project Manager IT SUPPORT

  • Jul 2011 - Jan 2014

  Chennai Area, India The project I worked under deals with managing credit card transactions for American Express. With the help of Mainframes, a tool developed by IBM my team and I created databases that stores customer information. In simple words we created tables to store information. These tables were updated on a timely bases. The above task might look simple on paper, but a mistake could end up with monetary gain in the wrong hands. Learnings: COBOL, JCL, DB2, VSAM, DB2, CICS, REXX