Lead I.T. Administrator

• Aug 2020 - Present

System Administrator

• Sep 2019 - Aug 2020

Responsible for the administration of CLICO Credit Union's (CCU's) Information Technology (IT) Infrastructure. Accountable for ensuring the optimal use of the IT/Business System and supporting IT/Business System Users; in addition to the maintenance and administration of the existing infrastructure, also ensure effective project execution and implementation of any new technologies/system(s).

Team Leader Information Technology

• Apr 2010 - Sep 2019

*Develop and implement policy and procedures for the I.T. Department *Develop, establish, monitor and maintain an effective disaster recovery plan *Identify resources required to maintain the I.T. Department *Plan the departments’ quarterly, semi-annual and annual initiatives strategies *Assist with conducting interviews as required for recruiting employees *Monitor and report on the department’s performance *Coordinate and oversee visit by contractors/vendors on I.T. matters *Supervise persons within the I.T. Department *Guide and direct the activities of the Information Technology department *Research, evaluate and recommend equipment for purchasing, installing and configuring *Overview the network and verify computers are in a working order *Investigate, troubleshoot user problems, identify their sources, determine possible solutions *Workstation and server installations and configurations *Network installation and reconfiguration

Manager

• Jun 2004 - Oct 2007

*Manage and Maintain the Operations of Computer System *Networking of 28 PC Stations *Software & Hardware Installations. *Upgrading Software & Hardware *Customer Service Representative *Assisting Customers with Internet Services *Microsoft Office Suite of Software *Typing, Faxing, Copying *Computer Repairs & Assembly *Troubleshooting both Hardware & Software *Laptop Service & Repairs *Manage and Maintain the Operations of Computer System *Networking of 28 PC Stations *Software & Hardware Installations. *Upgrading Software & Hardware *Customer Service Representative *Assisting Customers with Internet Services *Microsoft Office Suite of Software *Typing, Faxing, Copying *Computer Repairs & Assembly *Troubleshooting both Hardware & Software *Laptop Service & Repairs

Co Founder

• Jan 2001 - Dec 2004

*Primary Technician Oversaw Repairs *Maintain, Upgrading Computer System Assembly, Configuration of new Hardware Installations and *Updating Software Packages *Providing Technical Support for Clients. *Cellular Phone Repairs, Unlocking, Software Installation & Upgrading *Primary Technician Oversaw Repairs *Maintain, Upgrading Computer System Assembly, Configuration of new Hardware Installations and *Updating Software Packages *Providing Technical Support for Clients. *Cellular Phone Repairs, Unlocking, Software Installation & Upgrading

Printing Press Operator

• Mar 1996 - Aug 2003

*Operation of Printing Press (Kord64, MOZP) for the printing of primary & secondary school educational books. *Guillotine Operator *Masking, Developing Negative for the Creation of Printing Plates. *During non-printing hours assisted in overall printery duties book binding, scoring, stapling. *Operation of Printing Press (Kord64, MOZP) for the printing of primary & secondary school educational books. *Guillotine Operator *Masking, Developing Negative for the Creation of Printing Plates. *During non-printing hours assisted in overall printery duties book binding, scoring, stapling.

Manager

• Jul 1998 - Jun 2000

*Oversaw Opening and Closing of Bar. *Stock Taking *Accounting Responsibilities. *Customer Service Representative *Oversaw Opening and Closing of Bar. *Stock Taking *Accounting Responsibilities. *Customer Service Representative