Experience

Five Star Marketing

• Advertising Services
• 1 - 100 Employee

• Business Development Manager

  • Feb 2022 - Present

  Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills. Show less



Zameen.com

• Pakistan
• Real Estate
• 700 & Above Employee

• Business Development Associate

  • Jul 2021 - Feb 2022

  Developing a growth strategy focused both on financial gain and customer satisfaction Conducting research to identify new markets and customer needs Arranging business meetings with prospective clients Promoting the company’s products/services addressing or predicting clients’ objectives Preparing sales contracts ensuring adherence to law-established rules and guidelines Keeping records of sales, revenue, invoices etc. Providing trustworthy feedback and after-sales support Building long-term relationships with new and existing customers Developing entry level staff into valuable salespeople Show less



International Association of Operative Millers MEA Region

• Event Organizer/Event Host

  • Sep 2019 - Dec 2019

  Event planning, design and production within time limits Working with clients to identify their needs and ensure customer satisfaction Welcoming and escorting guests to the event venue Accommodating guests requests politely and professionally Coordinating with different departments for the smooth running of special events Preparing and managing seating arrangements Ensuring timely venue setup and clearing Keeping track of reservations Addressing customer queries and complaints Managing and communicating guests’ needs and requirements to the concerned team Ensuring all safety procedures have been adhered Maintaining an approachable and presentable demeanor Show less



Dubai International Film Festival

• United Arab Emirates
• Movies, Videos, and Sound
• 1 - 100 Employee

• Film Market Representative

  • Sep 2017 - Dec 2017

  Introducing the first of its kind Cinetech platform to festival programmers, sales agents, distributors, broadcasters and purchasers. Connecting international and regional industry professionals with the film rights holders. Guiding the delegates through the digitized Cinetech Film Library. Introducing the first of its kind Cinetech platform to festival programmers, sales agents, distributors, broadcasters and purchasers. Connecting international and regional industry professionals with the film rights holders. Guiding the delegates through the digitized Cinetech Film Library.



Grey Density

• Pakistan
• Advertising Services
• 1 - 100 Employee

• Associate Creative Director/ Copywriter

  • Jan 2016 - Dec 2016

  Oversaw all copy and content deliverables for the agency. Pitched new clients and met with clients to understand project objectives. Wrote copy/ content, provided visual designs and participated in design development of the brands for marketing/public relations campaigns. Co-created ads and digital content campaigns for PepsiCo. brands such as Lays, Cheetos, Kurkure, Mountain Dew and other brands like Cinnabon and Monsanto. Developed digital AOP (Annual Operating Plans) and executed major web campaigns for all the snack and beverage brands. Worked strategically with team members to solve client challenges and build client relationships. Attended client meetings and presented creative projects. Built new and existing relationships working closely with Brand Managers, Product Development and PR on all aspects of new product launches or new campaigns for ongoing clients. Concepting and presenting new digital and social media initiatives to current clients to both further penetrate client relationships as well as to grow agency offerings. Play key role in creative concepts and developing new business pitches. Show less



du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jan 2007 - Jan 2009

  Effectively managing inbound & outbound calls. Providing accurate, valid and complete information by using the right methods/tools. Handling complaints, providing appropriate solutions and alternatives within the time limits. Taking the extra mile to engage customers in new promotions and brand deals. Effectively managing inbound & outbound calls. Providing accurate, valid and complete information by using the right methods/tools. Handling complaints, providing appropriate solutions and alternatives within the time limits. Taking the extra mile to engage customers in new promotions and brand deals.



ALICO, Dubai, UAE

• Insurance
• 1 - 100 Employee

• Administrative Officer

  • 2006 - 2007

  Familiar with office Routine Work. Discussing with Guests regarding their payment Schedule and introduction of company polices. Keeping up dates of Client payment Details and upgrading their records on daily basis. Attending weekly Management Meetings. Always worked like a bridge between the client and the company. Familiar with office Routine Work. Discussing with Guests regarding their payment Schedule and introduction of company polices. Keeping up dates of Client payment Details and upgrading their records on daily basis. Attending weekly Management Meetings. Always worked like a bridge between the client and the company.



Multichoice Middle East

• Customer Service Representative

  • 2005 - 2006

  Operating as a Front Desk Sales Representative Signing up new customers and attending to their requirements Renewing the subscriptions Accepting payments through Cash and credit cards Attending disputes related to payment and non-payment Attending disputes related to cable connections Operating as a Front Desk Sales Representative Signing up new customers and attending to their requirements Renewing the subscriptions Accepting payments through Cash and credit cards Attending disputes related to payment and non-payment Attending disputes related to cable connections