Food and Beverage Duty Manager

• Feb 2023 - Present

Event Catering Operations

• May 2022 - Present

- Ability to set up function spaces for up to 500 pax according to the BEO. -Handled the espresso coffee service on multiple occasions for up-to 400 pax. - Successfully managed/ handled cash bar for up to 450 pax on multiple occasions. - Familiarised me with the types of setups and services provided at Hilton. -Help new team members understand the Hilton service standards and practices. - I always work to achieve company goals while gradually learning and inculcating new skills. - Can communicate and coordinate with guests and team members in a hospitable and professional manner. - My arrival before time for any shift is a priority for me and am happy to extend whenever my help is required. Show less

FOH (Step-up) Supervisor/ Barista/ Bartender

• Feb 2022 - Present

- Perform Supervisory duties which include staff training, opening and closing operations, complaint and personnel management. - Successfully handle a section during a busy service on weekends. - Can efficiently manage "the pass" on extremely busy days to deliver piping hot food to the designated tables. - Making sure the customer is happy by providing exceptional service. - Remembering and serving multiple orders in a fast-paced service environment while taking active feedback. - Was part of the service team that recorded the two highest ever day-sales during summer and winter. Bar/ Barista: - Complete multiple coffee orders with different milk preferences in sufficient time, making sure each cup is served at the appropriate temperature. - Ability to think quickly to effectively reduce the time taken to prepare each table order. - Can prepare cocktails according to standard restaurant recipes and have adequate knowledge about the wine menu served at Stella. - Being in Food and Beverage service and Bar, helps me understand the limitations of each role, making it easier to coordinate with the other team members. Show less

Restaurant/ Bar/ IRD

• Mar 2022 - Feb 2023

-Ensured the smooth running and management of all 3 service areas while performing stock and inventory control for a period of 2 months in the absence of the Food and Beverage Manager. Reported and coordinated directly with the General Manager. -Managed all three areas- Dinner, Room Service, and Bar alone during staff shortages. -Got the opportunity to supervise and lead the service team for a wedding function in August in the absence, and under the guidance of the Restaurant Manager. -Updating Point of Sale for menu changes snd pricing updates through back-end systems. -Training new employees for bar and dinner service. -Introduced the cocktail menu and adjusted recipes and pricing. -I have familiarised myself with repeat guests and am aware of their food and drink choices, making it easier to provide exceptional service to them during each visit. Show less

Food And Beverage Supervisor

• Oct 2021 - Dec 2021

-Responsibility of opening the café each day on time and setting up according to brand standards.- Handling morning operations while constantly innovating to upgrade or introduce new items in the menu.-Introduced the macarons in the café menu by perfecting the recipe and added a new flavor each week.-Made sure every guest request is fulfilled and every customer is satisfied.

Barista

• Oct 2021 - Dec 2021

-Order taking and suggestive selling.-Coffee making and Latte Art.

Bakery Intern

• Jan 2021 - Jun 2021

Co-Founder

• Jun 2020 - Jan 2021

Started a unique business venture with my friends after the lockdown ended. The Brand was named Swaffles and operated through a cloud kitchen based in Sahakarnagar, Pune and deliver across Pune. Started a unique business venture with my friends after the lockdown ended. The Brand was named Swaffles and operated through a cloud kitchen based in Sahakarnagar, Pune and deliver across Pune.

Cook

• Aug 2019 - Nov 2019

-I was a part of the kitchen staff.-Preparing Food and Beverage Orders.-Preparation of buffet items for the Catering menu for lunch on weekdays.

Food And Beverage Team Leader

• Aug 2019 - Nov 2019

-Team Management and Training.-Customer Handling and Feedback Management.-Opening and Closing operations.-Food and Beverage Service.-Handling the POS.

Internship Trainee

• May 2018 - Oct 2018

Part of the main kitchen team. Part of the Breakfast Service staff. Kitchen Department- I worked in the Hotline, Dessert, Pastry, Appetizer, Salad sections of culinary department. Learned the overall of functioning of the kitchen and working of each department. Was in charge of dinner plating of a specific station. In charge of Indian Menu at the Grand. Managed children's buffet. Handled Special requests and Allergies. Food and Beverage Service- Attended Guest Tables for coffee and tea service. Served Ala carte menu items and acted as an assistant to the section head. Show less

Food And Beverage Attendant

• Jan 2017 - Mar 2017

I worked in the service and beverage department. I was in charge of making mocktails and table service. Occasional help in the kitchen, taking orders and clearance. Managed the Point of Sale. I worked in the service and beverage department. I was in charge of making mocktails and table service. Occasional help in the kitchen, taking orders and clearance. Managed the Point of Sale.