Asha Dharmarathne

Administrative Assistant at Cable Gold Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA

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Credentials

  • Canadian Securities Course (CSC®)
    Canadian Securities Institute
    Apr, 2023
    - Sep, 2024
  • Shopify Basics
    Shopify
    Jan, 2022
    - Sep, 2024

Experience

  • Cable Gold Inc
    • Canada
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • Nov 2022 - Present
  • CIBC
    • Canada
    • Banking
    • 700 & Above Employee
    • Customer Service Specialist
      • Mar 2022 - Jun 2023
  • Reitmans Canada Ltée/Ltd
    • Canada
    • Retail
    • 700 & Above Employee
    • Marketing Associate
      • Jul 2021 - Apr 2022

      • Counter service • Customer relationship • Store arrangements • Online orders • Counter service • Customer relationship • Store arrangements • Online orders

  • People's Bank Sri Lanka
    • Sri Lanka
    • Banking
    • 700 & Above Employee
    • Branch Manager
      • Oct 2018 - Dec 2020

      • Generating revenue growth• Analyzing marketing trends, designing and establishing strategies to reach bank goals.• Fully responsible for all aspects of branch operations• Ensuring confidentiality with all banking transactions

    • Branch Manager
      • Nov 2001 - Dec 2020

    • Deputy Manager
      • Aug 2015 - Sep 2017

      • Managing operational risk and maintaining standards of regulatory requirements • Developing team working among internal customers to achieve company goal• Maintaining safeguard standards and procedures such as KYC, Anti money laundering, complain handling, sanctions and insurance coverage.• Maintaining audit standards in accordance with Central Bank guidelines to ensure efficiency in bank operations

    • Assistant Manager
      • Aug 2010 - Aug 2014

      • Building and developing a customer base through the use of referrals and deposit campaigns• Conducting training sessions to front line staff regarding customer service and communication skills development• Drive referrals to both premier and wealth colleagues to assure that customer is provided with the best possible advice• Analyzing data collected by surveys to establish new strategies for service excellence

    • Customer Service Representative
      • Nov 2001 - Aug 2009

      • Cash counter operations and help customers to use digital banking, internet banking and self-service points to fulfill their needs• Questioning, listening and understanding new and existing financial circumstances of customers and full fill customer needs by demonstrating comprehensive knowledge of full range of banking products and services• New customer attraction and cross selling through personalized and friendly service

Education

  • University Canada West
    Master of Business Administration - MBA, Business/Commerce, General
    2020 - 2021
  • Cardiff Metropolitan University
    Master of Business Administration - MBA, Business Administration, Management and Operations
    2017 - 2019
  • Institute of bankers Sri Lanka
    Diploma of Education, Credit Management
    2012 - 2012
  • Institute of bankers srilanka
    Diploma of Education, Banking and Financial Support Services
    2007 - 2008
  • Canadian Securities Institute
    Investment Funds in Canada, Banking and Financial Support Services
    2021 -
  • Canadian Securities Institute
    Investment Funds In Canada, Banking and Financial Support Services
    2021 -
  • Google
    Google Ads Search Certification, E-Commerce/Electronic Commerce
    2021 -
  • Hootsuite Academy
    Social Marketing Certification, E-Commerce/Electronic Commerce
    2021 -
  • Digital Marketing Institute
    Digital Marketing Institute Certificate, Digital Marketing
    2021 -

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