Artem Shelkoplias

Manual QA at Xfive.co
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Contact Information
us****@****om
(386) 825-5501
Location
Cracow, Małopolskie, Poland, PL
Languages
  • Английский Professional working proficiency
  • Русский Native or bilingual proficiency
  • Украинский Native or bilingual proficiency
  • Польский Professional working proficiency

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Experience

    • Poland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manual QA
      • Jan 2023 - Present

    • Netherlands
    • Software Development
    • 300 - 400 Employee
    • QA Engineer
      • Sep 2022 - Dec 2022

  • G2A PAY
    • Rzeszow, Subcarpathian District, Poland
    • Junior QA Engineer
      • Jul 2018 - Oct 2022

    • Netherlands
    • Software Development
    • 300 - 400 Employee
    • Help Desk Specialist
      • Aug 2016 - Jul 2018

      o Communication with clients, solving their issues, providing them with best solutions via chat/tickets o Personal responsibility for the most complicated customers cases o ENG/RU translation for website, supporthub section etc. o Ideas and solutions about improvements in customer support department, communication with clients o Communication with clients, solving their issues, providing them with best solutions via chat/tickets o Personal responsibility for the most complicated customers cases o ENG/RU translation for website, supporthub section etc. o Ideas and solutions about improvements in customer support department, communication with clients

    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Advertising and promotions manager
      • Apr 2013 - Jun 2016

      o Management of advertising and marketing activities of the radio station o Organization (development and carrying out) of advertising campaigns – sponsorship, direct advertising o Liaising with and negotiations the clients, advertising agencies o Preparation of the complex offers for clients o Project management of the advertising campaigns, including budget supervising, controlling lawyers, production, copyrighters and other persons working in the team o Management of advertising and marketing activities of the radio station o Organization (development and carrying out) of advertising campaigns – sponsorship, direct advertising o Liaising with and negotiations the clients, advertising agencies o Preparation of the complex offers for clients o Project management of the advertising campaigns, including budget supervising, controlling lawyers, production, copyrighters and other persons working in the team

    • Sales Support Specialist
      • Mar 2012 - Mar 2013

      o Working with the 1C software (issuance of invoices, ordering goods for delivery etc.) o Performing the activities necessary for preparation of the stock of goods for delivery, including preparation of the consignment of goods for delivery, arranging delivery of the same o Consulting the clients, on-site consulting and training the stuff, demonstration of the equipment o Preparation of sales offers o Working with the 1C software (issuance of invoices, ordering goods for delivery etc.) o Performing the activities necessary for preparation of the stock of goods for delivery, including preparation of the consignment of goods for delivery, arranging delivery of the same o Consulting the clients, on-site consulting and training the stuff, demonstration of the equipment o Preparation of sales offers

    • Head of advertising, observer
      • Apr 2008 - Mar 2012

      o Generating ideas for stories and features, following leads from different sources of information for publications o Attending different economic forums, seminars, press-conferences o Identifying potential interviewees, briefing them, preparing interview questions and conducted interviews o Liaising with and negotiations with business partners, promotions on exhibitions and forums o Developing and maintaining local contacts and assuming public relations role o Generating ideas for stories and features, following leads from different sources of information for publications o Attending different economic forums, seminars, press-conferences o Identifying potential interviewees, briefing them, preparing interview questions and conducted interviews o Liaising with and negotiations with business partners, promotions on exhibitions and forums o Developing and maintaining local contacts and assuming public relations role

Education

  • Wyższa Szkoła Informatyki i Zarządzania w Rzeszowie
    Studia podyplomowe, Inzynieria oprogramowania
    2020 - 2021
  • КНЭУ им.В.Гетьмана
    магистр, Управление международным безнессом
    2007 - 2013

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