Experience

IRM India Affiliate

• India
• Education Administration Programs
• 1 - 100 Employee

• Senior Manager- Admissions & Examinations

  • Oct 2021 - Present



SkyCity Entertainment Group

• New Zealand
• Hospitality
• 700 & Above Employee

• Reservations Specialist

  • Dec 2019 - Feb 2021

• Contact Center Representative

  • Jun 2019 - Dec 2019



Auckland Conventions Venues & Events

• New Zealand
• Events Services
• 1 - 100 Employee

• Duty Operations Manager

  • Dec 2019 - Dec 2020



Sidekicker

• Australia
• Technology, Information and Media
• 200 - 300 Employee

• Function staff

  • Oct 2018 - Nov 2019



Quest Apartment Hotels

• Australia
• Hospitality
• 300 - 400 Employee

• Front Office Receptionist

  • Aug 2017 - Jun 2018

  Key Tasks1. Customer service and guest interaction. 2. Cash Handling and Night Audit. 3. Reservation processing. Key Tasks1. Customer service and guest interaction. 2. Cash Handling and Night Audit. 3. Reservation processing.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Management Associate

  • Sep 2016 - Jul 2017

  Management Associate at Starwood Hotels and Resorts (South Asia) (Now a Marriott International Portfolio)-Key Tasks 1.Induction of new Revenue Management employees to System architecture and reporting formats and sops. 2. Providing remote system support to Revenue Mangers of different Properties. 3. Collection and data analysis of property business performance at a regional level. Management Associate at Starwood Hotels and Resorts (South Asia) (Now a Marriott International Portfolio)-Key Tasks 1.Induction of new Revenue Management employees to System architecture and reporting formats and sops. 2. Providing remote system support to Revenue Mangers of different Properties. 3. Collection and data analysis of property business performance at a regional level.



Four Points by Sheraton

• Hospitality
• 700 & Above Employee

• Revenue Management Associate

  • Mar 2017 - Jun 2017

  Worked directly under the General Manager Job Responsibilities included1.Handelling reservation calls .2.Forecasting.3.Improving channel delivery .4.Running audits.5. Handelling customer Greviences Worked directly under the General Manager Job Responsibilities included1.Handelling reservation calls .2.Forecasting.3.Improving channel delivery .4.Running audits.5. Handelling customer Greviences



Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Revenue Management Associate

  • Jan 2017 - Feb 2017

  Heading the Revenue and Reservations Department .Some of the Key functions performed 1. Guest Handling. 2. Maintenance and liaison with Online travel agencies 3.Forecasting based on Pace reports and historical data and trends and updating pricing. 4. Sales Incentive Management System configuration 5.STR Comp set selection and updating. 6. Rate contracting.7. Inventory Management Heading the Revenue and Reservations Department .Some of the Key functions performed 1. Guest Handling. 2. Maintenance and liaison with Online travel agencies 3.Forecasting based on Pace reports and historical data and trends and updating pricing. 4. Sales Incentive Management System configuration 5.STR Comp set selection and updating. 6. Rate contracting.7. Inventory Management



W Hotels

• Hospitality
• 700 & Above Employee

• Revenue Management Associate

  • Nov 2016 - Jan 2017

  Task force Assignment in Revenue and Reservation Department 1.Reporting Formats and Data Reporting SOP. 2. Distribution Channel System architecture 3. In house report creation to track –Pace, Average Los per booking, Channel Yield, Business Mix Based on geo source, Starboard reports Task force Assignment in Revenue and Reservation Department 1.Reporting Formats and Data Reporting SOP. 2. Distribution Channel System architecture 3. In house report creation to track –Pace, Average Los per booking, Channel Yield, Business Mix Based on geo source, Starboard reports



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Revenue Management Associate

  • Nov 2016 - Jan 2017

  Task force Assignment in Revenue and Reservation Department Task force Assignment in Revenue and Reservation Department 1.Reporting Formats and Data Reporting SOP. 2. Distribution Channel System architecture 3. In house report creation to track –Pace, Average Los per booking, Channel Yield, Business Mix Based on geo source, Starboard reports Task force Assignment in Revenue and Reservation Department Task force Assignment in Revenue and Reservation Department 1.Reporting Formats and Data Reporting SOP. 2. Distribution Channel System architecture 3. In house report creation to track –Pace, Average Los per booking, Channel Yield, Business Mix Based on geo source, Starboard reports



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Revenue Management Associate

  • Aug 2016 - Sep 2016



Taj Hotels Resorts and Palaces

• Industrial Trainee

  • Jun 2014 - Oct 2014

  17 Weeks holistic training in all the four core departments (Guest Services, Accommodation operations, Food production and Food and Beverage service) 17 Weeks holistic training in all the four core departments (Guest Services, Accommodation operations, Food production and Food and Beverage service)