Experience

6thStreet.com

• United Arab Emirates
• Retail
• 200 - 300 Employee

• Customer happiness Agent

  • Oct 2022 - Present



LETSTAY VACATION HOMES RENTAL

• Administrative Assistant

  • Jan 2022 - Aug 2022

  • Prepare reports for a wide variety of company departments, such as accounting and human resources,using the entire Microsoft suite of software.• Initiate a new filing system on the cloud to gain optimal accessibility of information.• Update office policies regarding business software and its use.• Organize group meetings and seminars at the headquarters location.• Write social media posts daily on behalf of the company for all social media pages.• Write all routine executive office correspondence.• Maintain files and contact lists on all executive mobile devices.• Organize on-site meeting arrangements and schedules.• Answered incoming calls and properly routed them according to office procedure.• Made copies and transferred files to thumb drives as requested.• Updated office supply ordering to optimize the supply budget.• Recording monthly office expenses• Handling reservation calls• Helping with creating automated calculation sheets• System training of staff as well as daily follow ups• Handling of operations• Answering customer questions during reservation



Cloud Aster

• Social Media Coordinator

  • Oct 2020 - Jan 2021

  Contributed to organizing an event for our tech client, merging online streaming and offlinepresentations for 250+ audiences.• Assisted in managing an online presence of the event on social media outlets (Facebook, Instagram,Twitter, TikTok, Snapchat).• Helped oversee the launch and progress of several social media campaigns.• Increased the degree to which social media was utilized for the purposes of customer service.• Created engaging Facebook, Twitter and LinkedIn content for promotional purposes.

• Event Organizer

  • Nov 2020 - Dec 2020

  Handled event related enquiries from prospective customers.Ensured that income targets and budgets for the Events Unit are met.Worked closely with Sponsorship & Promotions Manager to develop sponsorship proposals.Designed and developed marketing plans and literature for events.Managed volunteers and temporary staff effectively.