Experience

Dageega

• Jordan
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Quality Assurance Engineer

  • Apr 2021 - Present

  -Develop and execute test plans to ensure that all objectives are met.-Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.-Identify and remedy defects within the production process.-Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.-Compile and analyze statistical data.-Ensure that user expectations are met during the testing process.-Draft quality assurance policies and procedures.-Investigate customer complaints and product issues.-Ensure ongoing compliance with quality and industry regulatory requirements.



Dubai Department of Economy and Tourism

• United Arab Emirates
• Government Administration
• 700 & Above Employee

• Quality Analyst

  • Sep 2018 - Feb 2021

  -Follow up the implementation of the requirements and prepare standards files (category / leading government agency)-Follow-up on the implementation of the standard 2.3 (Operations Management) category / leading government agency) and prepare the file for the standard -Preparation of independent categories of the Dubai Government Excellence Program: the friend of the people of determination (compulsory / yearly)-Manage the process of external excellence awards: local, regional and global -Updating, adopting and ensuring the dissemination and application of the Department's policies and methodologies -Total quality management through: Managing the process of obtaining ISO certificates at the department level-Review the development and improvement of operations (as needed) and in accordance with the system currently available in the department (visio)-Managing teams, committees and evaluating their performance and preparing reports (a prerequisite in the criteria of the award)-Implementation of Memorandums of Understanding with other entities in the field of innovation and forward-looking, and the application of its axes (a prerequisite in criterion VI: Innovation)-Complete all the executive tasks and reports related to the Excellence and Operations Department and follow up the completion of the related recommendations (Example: Leading Entity Excellence Reports / Monthly Reports - Proposal Reports / Quarterly Reports)



Panorama Consulting and Business Solutions (PANCBS)

• Kuwait
• Business Consulting and Services
• 1 - 100 Employee

• Quality System Analyst

  • Jan 2016 - Feb 2017

  - Research Tools and Techniques to be used by various practices and to support the operation of the business- Support Business Operation/Sales Process Improvements- Create System/Business Flow Diagrams using Visio and similar tools- Support in Proposal Creation/Review- Evaluate tools and products based on management direction- Develop skills and capabilities through training and certification- Adhere to the project scope prescribed by management or assigned client representative- Fulfill technical, administrative, and tasks assigned related to the project- Capture client systems/requirements and translate into appropriate documentation and designs- Ensure timely time-sheet recording, signing by the client when required



British Link Kuwait Group

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Systems and Business Development Engineer

  • Jan 2015 - Dec 2015

  - Analyze, review, and improve current process map of all operations encountered within BLK-engineering department.- Analyze, review and improve current administrative and technical procedures used at all BLK-Engineering department.- Develop and recommend integrated process map involving entire operations within BLK-Engineering group; insuring smooth, balanced and efficient flowing operations.- revise and standardize all used business forms by BLK-Engineering group.- Study, search and recommend new business tools, solutions and strategies to improve operational excellence and business feasibility- Work collaboratively with various BLK-Engineering teams to achieve business targets and objectives; develop integrated business goals matrix.- Assist in designing and developing efficient manufacturing lines and facilities.- Develop cost control tools for BLK-Engineering business activities.