Asanka Dissanayaka

IT Support Executive at BOC Travels (Pvt) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
LK
Languages
  • English Professional working proficiency
  • Sinhalese Native or bilingual proficiency
Skills

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Bio

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Credentials

  • 2020 Social Media Marketing Trends
    McQuire Rens & Jones
    Dec, 2019
    - Sep, 2024
  • Digital Marketing Plan
    McQuire Rens & Jones
    Jan, 2019
    - Sep, 2024
  • Increase Sales with Google Analytics
    McQuire Rens & Jones
    Dec, 2018
    - Sep, 2024
  • Customer Service Excellence & Personal Grooming
    McQuire Rens & Jones
    Jul, 2016
    - Sep, 2024
  • Certified BPO Team Leader, Level 01
    QAI
    Jan, 2009
    - Sep, 2024
  • Diploma In Computer Software Engineering
    London Business School

Experience

  • BOC Travels (Pvt) Ltd
    • Sri Lanka
    • Airlines and Aviation
    • 1 - 100 Employee
    • IT Support Executive
      • Jun 2015 - Present

      Overall Responsibility: To ensure that all IT-related areas are fully functional in order for all staff to carry out their duties without any interruptions. Main Responsibilities: Ensure all Desktop PCs, Laptops, CCTV systems & Mobile phones are up to date and are error-free. Ensure all Email functionality is error-free and all emails are sent/received. Ensure the ERP system is up at all times along with its support applications. Ensure all printers are functioning without fail. Ensure the company web site updated regularly and the Intranet is up to date. Ensure Official Social media sites are updated regularly. Ensure branch networks are up and all staff has access to the ERP system. Data Analysing for management requirements. Artwork Designing Using for business-related artwork. ( For Social media flyers, posts, promotions & marketing Broachers…) Monitor all user activities and ensure the users are not abusing the user privileges given to them. Coordinate with IT Suppliers on System maintenance and any procurement requirement. Carry out other task when assigned by the Management. Show less

  • Metropolitan Group of Companies
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Executive
      • Aug 2006 - May 2015

      Responsibilities: Responsible for maintaining & Troubleshoot Company Network system, ERP system & Hardware. Testing for ERP system & User training Updating & Maintaining Company website Data analysis for management requirement Responsibilities: Responsible for maintaining & Troubleshoot Company Network system, ERP system & Hardware. Testing for ERP system & User training Updating & Maintaining Company website Data analysis for management requirement

  • W.A.DE SILVA &COMPANY
    • Computer Operator
      • Jun 2005 - Jun 2006

      Responsibilities: Responsible for maintaining & Troubleshoot Company Network system, Hardware Data uploading to ERP System Data Entering Responsibilities: Responsible for maintaining & Troubleshoot Company Network system, Hardware Data uploading to ERP System Data Entering

Education

  • Nalanda National Collage, Minuwangoda
    G.C.E O/L & A/L
    1993 - 2003
  • Hiripitiya Primary School, Veyangoda, Sri La
    Primary Education
    1988 - 1992

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