Experience

QisstPay

• United States
• Financial Services
• 1 - 100 Employee

• Senior Director of Operations

  • Dec 2022 - Present

  As a Director of Sales Operations, I am responsible for the smooth running of all operations,developing and implementing effective business strategies and programs. Being Director, the responsibilities include Developing pre and post-sales processes, along with pushing over 1500 Merchants to go live right after onboarding. Automation of the whole sales process through CRM and allowing room for Upselling through Merchant support, Moreover Identified fraud use cases on BNPL and developed preventive measures including fraud rules • Started E-KYB For Merchants • Used SEON and Neuro ID for Risk Management • Lead Recovery team to recover PKR 400 million • Developed over 80 Fraud rules on SEON and neuro ID • Automated Sales process on Hubspot • Generated a pipeline of over 6500 Merchants for the sales team. • Enabled 1300 Merchant Live in 6 months. • Collaborated with 450 Merchants for Co-Branding activities. Show less

• Senior Director Sales

  • Jun 2021 - Present

  As a Director of Sales, I was responsible for developing and training a winning team, Introduced BNPL for the first time in Pakistani market. Generated over 4500 Leads for the sales funnel along with converting over 1700 merchants in the shortest period of time including major names in the E-Com industry.• Trained sales team of over 23 people • Onboarded 1700 Merchants in the shortest period. • Achieved .5BN PKR in sales revenue. • Trained a team of 23 for BNPL in Pakistan. • Onboarded multiple market leaders in various market segments Show less



Silk Road Network Technology Co., Ltd

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager Business Lines (E-Commerce, Digital Payments)

  • Sep 2019 - Jun 2021

  As a Project Manager, I am responsible for the smooth running of all operations, developing and implementing effective business strategies and programs. Being PM, the responsibilities include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. As PM, I am looking into different business lines of the company including, Minipay a Digital Payments setup, Khadim a logistics network, Minipay-Oppo a sale and distribution network in 26 districts of Oppo mobile. I am managing different teams of over 83 members. • Registered 10000 + Retailers in 47 districts for Minipay(Retailers selling prepaid card for Digital wallet). • Registered 10000 + vendors in 47 districts for Minipay. • Designed an online/offline ecosystem to boost Daily transactions for Digital wallet. • Achieved over 5000 DAU and 3000 + daily transactions. • Developed Logistic network in 9 major cities with over 2000 riders. • Over 1500 Home delivery vendors in 9 major cities Show less

• E-Commerce Sepcialist

  • Jul 2018 - Jun 2021


Infoshare (Pvt.) Limited
• International Trade and Development
• 1 - 100 Employee
• E-commerce manager

  • Jul 2017 - Jul 2018

lootlo.pk
• Pakistan
• Consumer Services
• 1 - 100 Employee
• Business Development Executive

  • Nov 2015 - Jul 2017

Life Development Foundation
• Pakistan
• Non-profit Organizations
• 1 - 100 Employee
• Program Officer

  • Apr 2013 - Aug 2015