Experience

Virtue Xolutions

• Pakistan
• Marketing Services
• 1 - 100 Employee

• Senior Vice President Operations

  • Jan 2022 - Present

  My responsibilities include overseeing internal operations, helping to build strong customer relationships, and maximizing the company's financial goals. In addition, my duties are to manage specific departments to ensure company success. My responsibilities include overseeing internal operations, helping to build strong customer relationships, and maximizing the company's financial goals. In addition, my duties are to manage specific departments to ensure company success.



Valsium

• Pakistan
• Information Technology & Services
• 1 - 100 Employee

• Business Unit Manager Sales

  • Jan 2021 - Feb 2022

  As a unit manager, my job duty was to make sure that the staff is meeting all company strategies and goals for productivity and efficiency. I was also responsible for employee hiring and training. As a unit manager, my job duty was to make sure that the staff is meeting all company strategies and goals for productivity and efficiency. I was also responsible for employee hiring and training.



Technado (Pvt) Ltd

• Pakistan
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. Manager

  • Feb 2020 - Dec 2020

  Working in the Design & Development Support Dept. as a senior project manager & business consultant for existing customers on their logo designs, web D&D, applications & social media marketing etc. De-escalating ongoing clients and retaining them from chargebacks. Doing upsell as well on the same accounts. Providing service delivery with commitments. Giving a welcome call to the new clients and discussing their visions and scope on the business for which they came. And consulting them on their business goals with all the milestones required accordingly for digital presence.



Al Wafiq Electronics Trading LLC | Channel Partner of du Telecom | LinkedIn

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Sales Team Lead

  • May 2018 - Feb 2020

  Started as an assistant team leader for sales and customer support B2C. Giving product training and company profile training on sales and customer support. Promoted as team lead for consumer sales dept. and customer support dept. in Karachi Operations Started as an assistant team leader for sales and customer support B2C. Giving product training and company profile training on sales and customer support. Promoted as team lead for consumer sales dept. and customer support dept. in Karachi Operations



ibex. Pakistan

• Pakistan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist (POC)

  • Sep 2014 - Mar 2018

  Started as a customer support specialist in buy warranty dept. Promoted to claims dept. as a customer support specialist for computers and appliance queries. Promoted to a specific queue for mobile phones troubleshooting customer support. Promoted to specific rework dept. for mobile phone customer support. Promoted to UK Square Trade dept. claims in all electronics customer support. Promoted as POC customer support for the UK Square Trade dept. claims in all electronics Started as a customer support specialist in buy warranty dept. Promoted to claims dept. as a customer support specialist for computers and appliance queries. Promoted to a specific queue for mobile phones troubleshooting customer support. Promoted to specific rework dept. for mobile phone customer support. Promoted to UK Square Trade dept. claims in all electronics customer support. Promoted as POC customer support for the UK Square Trade dept. claims in all electronics



Foot Locker UK

• Store Supervisor

  • Jun 2013 - Apr 2014

  Worked as a sales executive at the store for four months. Promoted to store supervisor reporting to the manager for Nike, Adidas, and Reebok etc. Worked as a sales executive at the store for four months. Promoted to store supervisor reporting to the manager for Nike, Adidas, and Reebok etc.



UK SPORTS DIRECT LIMITED

• United Kingdom
• Construction

• Sales Executive

  • Apr 2012 - May 2013

  Sales executive for Nike, Adidas, and Reebok etc Sales executive for Nike, Adidas, and Reebok etc



A&F Distribution Services

• Sales Supervisor

  • Jun 2007 - Dec 2011

  Hired as order booker for FMCG product line. Sales Supervisor and I.T Assistant Reporting to a distributor for Sales and booking for FMCG Hired as order booker for FMCG product line. Sales Supervisor and I.T Assistant Reporting to a distributor for Sales and booking for FMCG



Crown Marketing

• Sri Lanka
• Advertising Services

• Marketing Supervisor

  • May 2006 - Mar 2007

  Reported to manager worked for managing BTL activities and merchandising Reported to manager worked for managing BTL activities and merchandising