Experience

Simpaisa
• Pakistan
• Financial Services
• 1 - 100 Employee
• Application Monitoring Engineer

  • Oct 2022 - Present


Gul Ahmed Textile Mills Limited

• Pakistan
• Textile Manufacturing
• 700 & Above Employee

• System Support Engineer

  • Mar 2022 - Sep 2022

  -Manage and monitor all installed systems and infrastructure. -Install, configure, test, and maintain operating systems, and application software. -Proactively ensure the highest levels of systems and infrastructure availability. -Monitor and test application performance for potential bottlenecks. -Maintain security, backup, and redundancy strategies. -Participate in the design of information and operational support systems. -Liaise with vendors and other IT personnel for problem resolution Show less



S.M. Jaffer & Co.

• Pakistan
• Machinery Manufacturing
• 100 - 200 Employee

• Information Technology Support Officer

  • Jul 2021 - Feb 2022

  -Responding to technical support calls from end users of computers and software applications. -Setting up and installing new computers, networks, and software. -Setting up user accounts and profiles on the network. -Installing updates, known as patches, to software applications. -Installing and configuring Operating Systems & Microsoft Office. -Diagnosing and fixing network problems and hardware or software faults. -Maintaining inventories of hardware and software -Managing backups of servers, in case of data loss -Keeping a record of issues and faults along with solutions, for future reference. Show less



Fiberlink Pvt. Ltd.

• Customer Support Executive

  • Apr 2021 - Jun 2021

  IT Support Executive Responsibilities: Receive client phone calls. Provide technical assistance to the clients over the phone. Check & Resolve the client’s technical issues. Generate complaints regarding client’s issues. Configure the company modem via on-call instructions. IT Support Executive Responsibilities: Receive client phone calls. Provide technical assistance to the clients over the phone. Check & Resolve the client’s technical issues. Generate complaints regarding client’s issues. Configure the company modem via on-call instructions.



The New Vision Grammar School

• Administrative Office Assistant

  • Aug 2013 - Mar 2019

  Office Administrative Assistant role:  Perform General Administration duties.  Compile and update employee records (hard and soft copies)  Ensures school staff is available, on time, and completes their full duty working hours.  Manage office supplies, equipment, and other materials.  Timely utility bills/Dispatches record. Office Administrative Assistant role:  Perform General Administration duties.  Compile and update employee records (hard and soft copies)  Ensures school staff is available, on time, and completes their full duty working hours.  Manage office supplies, equipment, and other materials.  Timely utility bills/Dispatches record.