Experience

Elgama-Elektronika Ltd.

• Lithuania
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Junior QA engineer

  • Nov 2022 - Present

  - Manual software testing - Escalating issues to development team and documenting them in bugs reporting system - Writing test plans and test cases - Revision of user manuals - Participating in software requirements analysis - Manual software testing - Escalating issues to development team and documenting them in bugs reporting system - Writing test plans and test cases - Revision of user manuals - Participating in software requirements analysis



Danske Bank Lithuania

• Banking
• 1 - 100 Employee

• Service Manager

  • Jul 2021 - Jul 2022

  Main Service Manager responsibilities:Coordination, asset management process and client relationship management.Overview of tasks include but not restricted to the below:- Perform financial forecasting, reporting, and operational metrics tracking- Analyze financial data for decision support- Report on financial performance and prepare for regular leadership reviews- Analyze past results, perform variance analysis, and identify trends- Work closely with the Senior financial controllers to ensure accurate financial reporting- Evaluate financial performance by comparing and analyzing actual results with plans and forecasts Show less

• IT Support Specialist

  • Sep 2019 - Jul 2021

  - To provide IT support and resolution of all types of incidents and requests reported to theIT Service Desk from a global customer base.- Drive the increase of number of calls resolved at first point of contact by sharinginformation, updating existing knowledge and writing new knowledge documentation.- Monitor all internal and inbound communication channels for any events that indicated athreat to IT Service Desk service standards and take appropriate steps to mitigate across allteams.- Liaise with 2nd/3rd line support teams and both internal and external suppliers to reach aspeedy resolution of incidents and requests, that cannot be resolved at 1st line.- Drive forward the continuous improvement of the department by championing change anddriving service improvements. Show less

• JUNIOR OPERATIONS OFFICER ODD CORPORATE NORDICS

  • Oct 2018 - Sep 2019

  -Research, analysis and investigation of customer profiles and/or cases, evaluation ofinformation.-Writing recommendations after the investigation, following standard rules and procedures.-Work on process improvements.-Collaboration within the team and contribution to overall result.



IDW metawood

• Project Manager

  • Jul 2017 - Aug 2018

  Plan, organize, execute and maintain company projects :- participation/preparation for tenders.- all needed comunication with the clients.- coordination of information exchange between the client and the company.- prepared production quality control.- coordination of logistic processes.

• CNC WOODWORKING MACHINE OPERATOR

  • Mar 2015 - Jul 2017


ARCHITEKTURA IR DIZAINAS
• CNC operator

  • Nov 2011 - Mar 2015

Baltic furniture components
• CNC operator

  • May 2011 - Oct 2012