Specialist Family Violence Advocate

• Apr 2020 - Present

Counsellor & Case Manager,

• Apr 2011 - Jun 2020

- Undertake comprehensive psycho-social assessments and risk assessments for all clients and identify relevant intervention actions and goals for clients - Develop comprehensive and therapeutic individual treatment goals and plans in partnership with clients - Make appropriate and timely referrals to relevant services for all clients - Maintain accurate case files and electronic records of client attendance, appropriate case notes and necessary forms. - Conduct outreach activities to clients and link them to appropriate services - Advocate and accompany clients to courts, Centrelink, Legal Aid and police stations - Track appointments, due dates, and scheduled appointments for clients and assess their safety - Provide social services to those in need, including those with health issues, drug and alcohol addiction, grief, trauma, anxiety, depression and family issues - Educate the community to promote gender equality and a society free of violence

Counsellor, Case manager, Advocate, Group Facilitator and Project Leader

• Jul 2012 - Apr 2020

• Provide counselling, advocating and case management services for clients with various issues from different nationalities and backgrounds • Planning, organising, summarising and evaluating activities for the project • Recruiting volunteers and group members • Facilitating meetings for groups and volunteers • Seeking and writing applications for funding for the project • Marketing and promoting the project to the public • Writing letters and newsletters to members and other organisations • Posting group’s activities on Facebook • Seeking stake holders and partnerships for the project • Contacting guest speakers • Preparing flyers and brochures to promote the group activities

Spiritual Care Practitioner

• Feb 2016 - Mar 2020

- Supervise chaplain volunteers and coordinate with stakeholders - Provide counselling & spiritual care to clients in hospitals and prisons - Keep accurate records for potential client inquiries. - Educate the Buddhist community to promote gender equality and a society free of violence - Provided group counselling for “Women in the North” group - Planned, delivered and evaluated prevention of violence against women and children projects - Facilitated two “Prevention of Violence Against Women Leadership” workshops.

Counsellor

• Feb 2019 - May 2019

- Conducted group and individual therapeutic counselling to adults who have mental illness. - Undertook effective psycho–social and risk assessments and identified relevant intervention actions and goals for clients - Developed clinical treatment plans in partnership with clients - Delivered a motivation and goal setting workshop to clients - Documented, updated and maintained records of clients' accounts, legal documents, program reports and other related files - Working collaboratively across the organisation

School Counsellor

• Oct 2018 - May 2019

- Undertook comprehensive psycho-social assessments and risk assessments for clients - Developed clinical treatment plans and group and individual counselling for students from foundation to year 12 - Delivered a motivation and goal setting workshop to year 12 students - Documented, updated and maintained records of clients' accounts, legal documents, program reports and other related files - Participated and contributed in team meetings, strategic and corporate planning meetings, teamwork plans and advocated relevant plans within the school and with other service providers such as child protection, Head Space and the Southern Migrant and Refugee Centre etc.

Community Development Officer

• Jul 2012 - May 2015

- Planned, organised, delivered and evaluated activities (Women’s Building Resilient Community, Women Employment Essential workshops, Women's Leadership Training, a family camp, a community dialogue, mentoring program and Mother means business expo) for the project - Undertook advocacy and liaison on behalf of clients with a range of relevant health, community, education and legal services to enable access to these services. - Provided case management services for different nationalities and backgrounds - Recruited, inducted, facilitated and managed volunteers and participants and sought stake holders and partnerships for the project

Student Office Assistant

• Oct 2001 - Dec 2002

- Maintaining ARMS database - General office duties including use of computer skills - Answering telephone - Customer service dealing with adult students from CALD community - Maintaining ARMS database - General office duties including use of computer skills - Answering telephone - Customer service dealing with adult students from CALD community