Experience

Gulf Hotel

• Bahrain
• Food and Beverage Services
• 100 - 200 Employee

• Spa Manager

  • Aug 2017 - Present

  Responsible for the development and operations of new 3100 sq. meter luxury spa in a 5 Stars hotel, including 9 treatment rooms, VIP spa suite, dedicated ladies and men’s fitness centers, hair salon, nail bar, and hydrotherapy area. Manage and direct all technical, fitness, and administrative staff for luxury hotel spa. Responsible for training both technical and non-technical staff, recruitment, and orientation. Software configuration and set up. Operational supplies and equipment and furniture, fixtures and equipment implementation. Implementation and instruction of 5 star brand standards. Built relationships in the community to strengthen the brand of the spa and hotel and sell the spa as a product and service experience.



VLCC

• India
• Wellness and Fitness Services
• 700 & Above Employee

• Area Head (Wellness center)

  • Mar 2012 - Nov 2015

  Overseeing the complete operation of the Centers in Bahrain within review and focus on strategic planning, sales and marketing, customer service, human resources, training, administration and P & L performance. Explore and analyze needs and trends of industry to aid long-term business planning. Recruit, train and motivate dynamic employees for optimum branch operations. Ensure all staff is fully conversant with the operations of body fitness & weight loss equipment used. Develop and maintain excellent relations with the clients from diversified background and nationalities. Review / analyze costs and branches operational data to ascertain branches progress. Ensure accuracy of all financial and operational data that is maintained / reported from the centers. Coordinating / directing activities of the Centers to obtain maximum efficiency and profits.



Bahrain Duty Free

• Bahrain
• Retail
• 200 - 300 Employee

• Head Of Merchandising

  • Mar 2007 - Jul 2011

  Responsible for ensuring that products display in the right location at the right time and in the right quantities. This involved working closely with the buying team to accurately forecast trends, plan stock levels and monitor performance. Implement promotions and markdowns as necessary followed by purchasing while they set the prices to maximize profits and manage the performance of the ranges. Also overseeing the delivery ,distribution & handling of stocks to all Duty Free shop floors and dealing with problems with warehouse as they arise. Responsible for visual merchandising for Arrivals and Departures shops, handling departments in Perfumes & Cosmetics, Electronics, Sports, Watches, Jewelry, Fashion, Liquor & Tobacco and Toys. Managed more than 15 merchandisers team inclusive of external promoters. Ensuring at all times high levels of customer service within the stores. Working closely with the purchasing department through customer feedbacks to achieve budgeted sales, profits and inventory control. Implemented storewide activities to maximize sales. Gathering of sales information and compiling Monthly Sales Reports. Managed & coordinated various shop refurbishments within the existing shops, working closely with the contractors & suppliers.